We had a loan with these people and paid it off back in may then went back and got another loan in…read moreJuly Fast forward to us walking in last week to pay it off in full and then telling us that we had TWO loans now! So now we want a explanation and of course it's Saturday and no one can tell us why So the second loan was only for like 49 dollars but long story short they are "trying" to say that one of our payments didn't go thru in may!!! Now come on yall if a payment doesn't go thru we literally get a call within hours of the payment not going thru So they can't explain to us why they didn't call us for 3 months and tell us a payment didn't go thru! Lol What a joke and then when you want a explanation as to why no one called the answer is IDK But yet anytime there has ever been a issue with our loan they called us literally within the hour or couple hours but this 49 dollars sat there for almost 3 months and they decided to just take it from our account today along with the reg payment they took yesterday even after we was told over the weekend not to pay off our loan because the employees were confused as to why we even owed 49 dollars from 3 months ago we were told we would get a call or email to let us know why or what was happening and then today they just took the money and we had to call them and get this crazy story of us owing them 49 dollars for 3 months and no interest was charged lol ahhaha a company that lives off interest didn't charge us any interest Be careful and keep your receipts because apparently we didn't have the receipt and they had no recollection of the payment in there system either so keep any and all receipts!

I would avoid this specific location and company all around. Cecelia the "supervisor " will cut you…read moreoff and be completely unprofessional. Employees don't know their policies and Cecelia will get mad at you for it. I have complained to the BBB and I will be reaching out to the attorney general as well.Not the first time I've had to experience how unprofessional she is and I've complained before obviously this company does not care because she acts the same if not worse!

i was able to go in and get a loan. elizabeth was wonderful and had such great customer service.read more

Me and my husband went to apply for a title loan we were first greeted by a lady that was really…read morenice and polite and gave us our paperwork Miguel the manager pulled us back to start the process he was really nice and polite as well and answered all of our questions and made it very easy and comfortable he got it done quick and easy and I would definitely refer him to anybody looking for a loan place with friendly people and an easy process. Our overall experience was beyond what we expected and Miguel was a really awesome guy and talked to me and my husband the whole time so it wasn't an awkward loan I should say lol.

Victor the assistant manager is completely unconcerned that his staff was unhelpful rude and…read moreuncooperative today over the phone. When I told him I was going to start using other pawn shops he responded. Good That's fine.

The staff members at this location treated me very poorly. I felt profiled as soon as I walked…read morethrough the door. I had sold a gold ring to this location a few weeks ago for a decent price. They are slick with their tongue, they said 150$ for the ring and first and i ask for more and the guy behind the counter said "maybe my manager could get you 160, then when i said ill shop around and came back i said ill do it for 150, they changed their story and 115, I was pretty quick to be disappointed but said to myself 115 and 150 do sound alike. But i brought up how he mentioned the 160 dollar possibility and the same guy the same day said idk what you're talking about. Today they really did me wrong by immediately requesting ID and then filing down my ring just to back out. I went down the road and sold the rings for more and was treated much better. Do not recommend this place

Yesterday I was panicked, I needed extra money for rent. The…read morestaff at Cash 1 was AWESOME. They were VERY pleasant and worked fast to process my loan, since I was on my lunch break. Nenita was polite and kind and made me feel VERY welcomed. I had never taken a loan out before so it was great to work with someone who was patient and explained the steps she was taking as she went along. I have to say TODAY is a much better day and last night I had the best night sleep EVER. Thank you so much!

This place is a MF scam!! You can make payments but then they screw you if you take any money out!…read moreI can't wait to be done with these a-holes! Do yourself a favor and don't go through them!! All they do want is your interest and could care less about you.

Opened loan in December 2025, paid it off in March 2026. Recently looked under my passenger car…read moreseat, and there it was, a GPS tracking device. These mother f,rs did not inform me at the signing of my loan. Criminals!! Stay away from this despicable, shady company.

Undisclosed tracker found in car is now on its way to Aruba. Scandalous allowed loan without…read morecontacting both people on the title. Only giving it one star because it wouldn't let me give zero or a half

Came in for some help regarding a title loan. Yairee was super helpful and nice, made the process…read moresimple and quick. Very welcoming employees

I just returned to az from Virginia, I went home because my mother had past away. I barely made…read moreit back with the little funds I had left from traveling. Someone had told me about phoenix title loans, I had to have quick cash and fast to get me through the rest of the month, When I got there Janine met me at the door. Well to make a long story short, Janine had me in there and out within twenty minutes and a thousand dollars to boot. Janine was very well mannerd and knew her job well. I wouldn't hesitate to recommend Janine and the company she works for to a lot of customers. Thanks again Janine, you are a great asset to this company.

I recently needed cash fast to bail my best friend out. I didn't have enough money so I obtained a…read moretitle loan through this lender. My representative, John, was spectacular since I got out in less then an hour. I thought it would take forever but it didn't plus I was able to bail my friend out. Thank you for your fast and courteous service.

From the owner: We offer title loans to the mesa community. Our car title loans offer low interest financing…read morecombined with quick and easy processing. Our auto title loans are an efficient alternative to getting a payday loan or an unsecured loan. Call us today to see what type of title loan we can get you!

I had a great experience with Auto Title Loan USA. They were very professional and made an event…read morethat isn't very fun not bad. I would recommend you go talk to them if your thinking about a Title loan.

Needed a loan as I was moving houses, wanted some extra money to pay for moving expenses. I called…read morearound and went to Auto Title Loan USA, got a loan in about 40 minutes. The people were friendly the location was nice and clean, would recommend to anyone needing a title loan to use them.

I recently paid of a loan with Fast Auto Loans and I over paid on the loan . I brought it to there…read moreattention but they would not refund my over payment . I am very unsatisfied with the customer service and I recommend if you get a loan with them to keep an eye on your balance .

Edmund and Kent are both very helpful, I got the help I needed …read more. thank you .. I appreciate you both ..