The short: My experience with Curtis septic was horrible. Their staff is rude, sneaky, and they…read moredon't have respect for homeowners. The Curtis septic staff treated me like a crazy person, disrespected me, my home, and my wishes for how to care for my land. Stay away from them. The long: They began work the day we closed on the house (paid for by previous owner as part of deal). They didn't contact us at all before beginning work - the new owners. They cut down 12 mature trees without telling us this would happen. The whole reason we bought the house was it's natural setting. They blamed the arborist they contracted with and we're completely unsympathetic - trees are disposable to them. Next they cut our water well line while digging. They knew they did this, but didn't tell us. We planned to move in that day but had to delay by a week and move the week of Christmas. They came into the house under false pretenses, but actually wanted to see if the breaker was tripped. It wasn't, but the line was still cut and that's all they did to verify the water worked (they didn't turn on the faucet to check.) When we discovered this happened they made no attempt to repair it quickly - having no water and being unable to move in wasn't their problem, I guess. They blamed the previous owner for not telling them where the line was. I wanted to plant native plants (not grass) in the quarter acre of bare dirt they left behind. I asked about the source of the loam as I was worried about invasive species. They were entirely uncooperative. They told me I needed to put down grass and use round up forever. This is not something I wanted, but they had no respect for that and were unhelpful. I let them put down the loam and guess what? The $500 of native seeds I planted didn't come up because they were outcompeted by an invasive non-native weed. Pic attached. Now I have to manually pull a quarter acre of dense weeds and replant. I don't expect Curtis Septic to know about native plants, but I do expect them to respect the homeowners wishes and be helpful to achieve them. Finally, when they put down the loam they used heavy machinery to compact it. This is a horrible practice that makes it very difficult to plant anything afterwords. I was home when they did it so I went and talked to one of the employees (the only respectful person in the company I encountered). I was calm and constructive. The employee driving the compacter (I don't know machines) saw me, drove very fast straight toward me, stopped suddenly, jumped out and yelled at me "what's the problem!?" I had been calm but I got upset being talked to that way so I said with an attitude, "you're compacting my soil." He replied with a long tirade of yelling "how else am I supposed to do it?" And "you don't know anything about how this is done." Completely unprompted, he screamed at me. So the bottom line is all but 1 of the half dozen Curtis Septic staff members I encountered treated me like a weirdo and a child. They talked down to me, snuck around, and ignored my concerns. They didn't communicate even the most basic things we needed to know like when they would start work, what they would do, and that we had no water because of their lack of planning. The septic system seems to work I guess, but how we got here was awful and I wouldn't recommend it to anyone.

Hard working, top of the line, consummate professionals. Please read the whole review for a robust…read moreunderstanding of what an incredible team Curtis Septic is and how they saved the day. Curtis Septic is the best decision we have ever made when working with a professional for an important home, family and safety project. Septic systems are the largest investment you will ever make in your home that no one will see. When you make a large important home investment you need to know you are getting the best services and products. From the moment we called Curtis we could tell we engaging with caring and dedicated professionals. They were thoughtful in ways I could not have predicted, from explaining the process, to answering off hours questions via email, text and call, to walking us through how the septic worked and how they were installing it- every step of the way they held our hands and were dedicated, kind and skilled beyond measure. The team communicated expertly, everyone was well versed in our families needs and objectives and the crew was the best crew to have on site. They were polite, thoughtful, kind and gentle mannered which is important for me as I am home with young kids. I have never worked with a company that had such seamless communication between the field and the office, that called after each day of work to update my family on the project status, who communicated on my families behalf with town offices to enable us to register paperwork, and who communicated with our real estate team. They were respectful, worked carefully and quickly and did everything they could to during the busiest season on record for septic replacement in our town. Curtis enabled the replacement of our system in time for the new owners of our home and ourselves to meet the closing deadline. They understood how important it was for both families to have the septic installed, and they pulled out every single stop to install the system safely, perfectly and quickly. They explained the process, thought of everything they could to help expedite the process on our behalf as the sellers, and on the behalf of the family who bought the beautiful home. They were fastidious, kind, insightful and gifted professionals. I cannot recommend Curtis enough, and am grateful we had the opportunity to work with such a gifted team during a stressful time in our life (selling and purchasing a home). Their pricing is competitive and fair, their work is far better then what we could have hoped for- we are grateful beyond measure we worked with Curtis Septic. Curtis Septic I have never worked with a company of such exceptional professionals. They took on my families needs as their own, both anticipating and exceeding them. We had a home we purchased with a septic that needed replacing, and Curtis worked tirelessly to fit our project in when every other company did not make an effort to work with us on scheduling. The first day of work they had to utilize their 50 years of experience to tie in a system through some major unforeseen issues underground. One of the things we've learned through the septic process, the engineers can't see underground, so the septic company you work with needs the experience and expertise to adapt and overcome unforeseen challenges. We worked with Curtis on two separate septic systems, and each time they went so far above and beyond what we could ask of a company. Their communication, flawless service and kindness to our family as we moved through a critical process from replacement to board of health plan approvals, to work, to board of health final approvals. They explained every piece of the process, were on call for questions and were fastidiously clean, timely and kind to our children and animals. For such driven, experienced professionals, they have the best customer service I have encountered. The communication was exceptional and consistent, the field and office were always on the same page, they updated and relayed information more quickly then we knew to be possible. They were aware of approvals at different stages in the process before we were, and adapted to each and every obstacle. Replacing a septic can be stressful, it is an unforeseen expense and the work often is required after dealing with a problem related to the septic, so it can be emotionally taxing as well, and it's important to work with a team that understand that and helps you. Curtis is the only team to work with, they were incredible. They instantly resolved our problem by working through them effectively and quickly, they managed our anxiety and built us the best most effective, environmentally sound and perfectly working septic. Replacing a septic system can be stressful, working with Curtis resolved that stress and created the best system available. We are grateful we chose Curtis, and hope this helps anyone deciding who to work with in a stressful septic process.

Chris got back to me with a quote within 15 minutes…read more We originally asked him to look at our kitchen faucet as my wife and i would receive sporadic electrical shocks from the running water. He actually determined that there was no stray electrical current to the faucet. Believe it or not the shocks were actually from new rugs we installed. Another electrician without a lot of experience wouldn't have known this. Now we have peace of mind.

Chris was efficient and fast at responding and figuring out our problem. He took the time to answer…read moreour questions and explained everything a new home owner would ask. Very personable and would highly recommend for any electric needs!

Hard to get people to return a call or email within 24 hrs let alone get a same day appt…read moreThank you Sam, Danielle & Matt for your immediate response and fitting me in for a same day appt! Professional, friendly, attention to detail! Extremely pleased & would definitely recommend

they wanted $160 just to come out. Two technicians were on their computers for 5 minutes looking…read moreat a vanity light then said it would cost $175 additional. Guys this fixture had two wires!!

I called used B.A. Harris to upgrade my entire gutter & downspouts last Fall…read more I wanted gutter guards so I did not have to climb a ladder every November to remove leaves/debris. I figured it would add value to our home. They did an outstanding job. I was pleased at their response time and quickness to schedule the job. Last month, I called Brad about a leak, unrelated to his work, but needed help in solving this issue. He answered the phone promptly and we met the next day about my situation. Turns out, a previous contractor did some substandard work on a flat roof overhang, causing my leak. Brad was very thorough in evaluating my predicament. He explained what was wrong and the steps needed to correct the problem. Their skill set and carpentry knowledge saved the day. In my opinion, they are not just a gutter company. I believe they are a full service company that can correct any issue that may arise in replacing your gutters and downspouts. They listen to you "the customer" and apply over 30 years of construction/building knowledge to find a solution to your unique issue. I endorse B.A. Harris whole heartedly to solve your gutter needs & value them as a trusted contractor to work on your home. Thank you again for salvaging a bad situation in a timely, professional and quality manner.

Brad was courteous, responsive, timely and explained what the issue I was having was and how he was…read moregoing to fix it. I went with him over others for his professionalism and was glad I did!

STAY AWAY! Hired this guy to to repair a septic rack and D…read morebox in Upton. He tried to tell the town inspector that my system failed Title V and needed a new system even though a different licensed inspected the system. I walked outside to see how the workers were during during the repair and saw that his guys had the garden hose on and were flooding the furthest leach field tube with water. They also had installed the D Box at an angle so it directed all the liquids to the furthest leach field tube. This guy was doing everything to upsell the repairs directed by a MA state licensed Title V inspector!! Stay away from this guy is the best advice I can offer

Worked with us on a septic for our new home. Previous owners were less than forward with him about…read morethe payment method for the job (sellers holdback). Instead of backing out of the job, which I wouldn't have blamed him for, he worked with us on solutions and delivered for us. Nothing but good things to say!

We were under a serious time crunch, and Miles came out to check out our place and provided a quote…read morevery promptly. His estimate of how long the work would take was accurate, and he was very communicative throughout the process. We liked working with him, and will choose him again for our less time-sensitive house work.

I hired Miles recently for a deleading job for an apartment my family owns. He gave me a very…read morereasonable bid and was accommodating to my schedule. The job got done quick and passed the first inspection. His work is thorough and high quality. I look forward to hiring Miles again and I highly recommend his business.

I used Dave and his team about a month ago. FANTASTIC. I recently moved in to a home and have…read morebeen through a lot of contractors, plumbers and various other people to do work on the home. Needless to say DP Electric was the best hire and the least painful (as in no pain). Dave called back immediately and was very responsive. He was professional and provided a detailed estimate. When we scheduled a day for him to come out he set a time and...wait for it...he arrived on time. I know?! What electrician/contractor/plumber actually shows up on time! An amazing one is the answer. Dave and his team were great. Super professional and very friendly. HIRE THEM!!!

Amazing customer service ! Dave and his team were terrific . We had the house wired for a…read moregenerator and added some interior lighting . Work was completed quickly and was meticulous . Could not ask for a better experience. If you want quality work and top notch customer service DP electric is who you want on the job. Thank you Dave & Team you are the best.

Can not say as enough many amazing things about Jones Contracting Inc out of Walpole. Russell…read moreJones was amazing from our first meeting! They were working on a very large excavation project in our area and we had him do some work on our yard as well. Russell was in contact numerous times and always returned our text and calls with any concerns that we had. Being new to having work like ths done we did not know what to expect. Russell walked us through each step and checked in to make sure all of our questions were answered immediately. During this past winter we had lots of water concerns in our back yard and Russell made sure each time it rained he was here to ensure our property was properly being drained during the work. He exceeded all time lines and quality of work that we had. I couldn't recommend Russell highly enough - he made sure that he was always there for us and addressed everything in a timely manor.