Terrific service from Aidan, who was timely, knowledgeable, and friendly. He efficiently found and…read morefixed the blockage, yet he took care and time to explain. Professional every which way. -Michael (Sharon, MA)

Smoothest, quickest and best experience with Johns sewer…read more My kitchen drain backed up and was recommended by family to reach out to johns sewer. I reached out via yelp messenger and got a response within the hour and they dispatched at technician over within 2 hours. The technician arrived Joey, and was professional and courteous. He identified the blockage and setup some tarps around the sink area to minimize dirt. He snaked the drain very thoroughly and resolved the blockage. Joey was chill whole time, explained some of the possible root causes behind blockage and preventative measures. The flat fee was way cheaper than the ridiculous profit charged by roto rooter last time. Will definitely use john sewes for future plumbing work.

I called the Drain Guy when my kitchen sink was backed up. The two people I interacted with were…read moreexcellent - the person answering my phone call and Matt coming out for the service, both were friendly and professional. Matt arrived within 45 minutes and in another 20 or less, my drain was fine. He was so nice. I watched the work being done and Matt was methodical and efficient. After the work was done he sanitized the area under my sink and cleaned up anything he had moved. I'd certainly call The Drain Guy Again!

Very professional! It deserves the five-star quality of the work they are doing. They resolved a…read morebad clogging issue on a long vertical pipe in my home in a very short time and perfectly. The plumber is extremely knowledgeable, with lots of experience, and knows how to explain the issues we always encounter in our homes. I am referring to the water we are using daily. Thank you,

Service, Quality and professional these guys are great, they respond quickly and do the job right…read more would use them again. They know what they're doing and it'll get done right first time.

Rapid Flow was able to come and save the day on Saturday when my house trap was clogged and water…read morewasn't draining. They picked up the phone, got me in touch with service person, arrived in window they gave me, unclogged and cleaned pipes, and cleaned up and left. It's wasn't inexpensive, but I think the rate is reasonable for weekend service. I think I would've paid just about anything anyway. It was a nasty mess... I tried several local plumbers first but didn't have success getting them over to the house. I hope never to deal with such issue, but I know exactly who to call first.

We had water in our basement and trouble with the toilets so figured it was a clog. Called on a…read moreSaturday morning just before a major snow storm, so very anxious to get it fixed and not heard back from a couple phone calls to another number. So glad they were the ones to get back in touch! Kaiden was on it immediately, found the clog, took care of it and we were back in business in less than an hour. We could not recommend this business highly enough!

Had to have the pump in my basement bathroom pump-up tank replaced. While the job was eventually…read moredone, there were a number of problems. First, the tech misquoted the pricing (three times) on his way in - by several hundred dollars. I found this out being handed the bill on his way out the door - 'I made a mistake'. When taking the tank apart, broke most of the PVC connecting to the septic tank. It was all replaced, so I guess I got some of my money's worth, but they were unable, for some reason, to remove one of the tank cover bolts, so they just spun the cover around on that one bolt. We won't know until warm weather if they were successful in properly sealing everything back down. The entire area around the tank (my utility room) ended up literally soaked in septic tank water. The removed pump was deposited in the middle of the floor. (At one point, they wanted to walk a bucket of vaccumed up septic water through the house to dump it in my upstairs toilet.) There was no care taken to protect carpet in the process of removing any of the old (septic) materials out of the basement. There was no effort made to dry or disinfect the utility room at all. The second reason for the call was a clogged sink drain upstairs. We provided access to the cleanout downstairs. When the pipe was finally snaked, the resulting black clog coming out of the cleanout missed a waiting trashbag, and was deposited on the carpet, splattered in a living area. There was no protection used on the floor at all. The tech said, 'I sprayed cleaner on it, it will dry with no stain'. It took me personally two hours plus of cleanup work to remove the mess they left. I also spent another hour or so disinfecting the utility room. With their own photographs for evidence, I still had to make a number of calls to get the attention of their office manager, who finally agreed to a small refund to cover my time. This ended up as a bill of around $2000. Although the work was 'performed', apparently the concept of customer service has been abandoned in our current culture. I couldn't help feeling like they thought I should have had no complaints. I had a bunch, and frankly the $250 compensation off the final bill was still insulting. Overall, a horrific experience - I would not recommend this company to anyone, for anything, thanks.

Technician did a fantastic job. I have a new condo and the builder poured grout down the drain of…read moreour tub when they were tiling it. The technician that came out spent 2 hours working tirelessly until it was fixed. They also came early and updated with timing. 10/10.

Extremely happily with the service that we received for unclogging our bathroom sink. We called and…read morethey were able to come the same day and right on time! Our plumber, Pedro, was so nice and professional. I forgot to clear under the sink and he kindly did it for me and cleaned up the mess afterwards. He was efficient and tidy while snaking the sink. This is our second time using them and it won't be the last!

After purchasing my first (older ) home, my realtor recommended Patrick from Title Five and I am so…read moregrateful she did. Patrick was easy to get In touch with, and arrived early for our appointment. He quickly and efficiently completed the inspection, and thoroughly answered all the questions we had about the system. 100% recommend!

I reached out to Patrick and he was beyond helpful with providing direction for the work I needed…read moreto have done, even though it was for repair work and not a title 5 inspection like his company does. He helped me even though he knew it wouldn't result in any business. The second I do need your services you have officially won my business Patrick. If you need a Title 5 inspection don't skip over Title 5 Specialists!

Called Cranney for a clogged kitchen sink and they were here within an hour! Amazing!!! Both Cris…read moreand Angel were fantastic explaining our issue, clearing the drain and then recommending how we can maintain the pipes to keep them from clogging. Great service and wonderful servicemen! Thanks Cranney!

**SCAM ALERT PLEASE READ*** It has come to my attention that the technicians of Cranney's LIKELY…read moreGET A COMMISSION off their sales. Please keep this in mind and consider a second opinion if they give you a large quote. This is my story: My elderly mother contacted me in a panic after she had a technician named Ryder come to her house to check/clean her heating system. Somewhere in the process, he told her that her entire heating system needed to be replaced and would roughly cost her $15,000...AND he gave her a DEADLINE of 3pm that day to get back to him or that price would change. Please note that her heating system works and is not broken. I decided to contact Cranney's on my own and ask one simple question: "Do your technicians get a commission on their sales?" I was placed on hold so the operator could consult the manager. When she returned, I was told the manager was at lunch and would call me back. I then asked for an assistant manager or someone else that might have the answer. She then asked "What is this in regards to?" (I am not sure why she asked that again, as I only asked that one question). Sensing the defensiveness in her voice, I decided to tell her that I wanted my technician to receive a commission because "he did a wonderful job". She sounded relieved and more willing to seek out an answer. She put me on hold again. When she returned she told me that she could "not disclose that information"...this was enough for me. If a technician charges 15K for a job and gets 5% commission, that's a $750 addition to his paycheck. Please keep in mind I never got an official answer, however if the answer was "no" then it would've been simple. Offering commission on services like this without guardrails, is a corrupt incentive for technicians with no integrity and an easy way to con old women into spending money they don't have on something they don't need. Not to mention the coercion technique used causing unnecessary panic by telling her that a decision needs to be made TODAY...or else. Also, you should know that the manager never called me back. I have no interest in telling them how to operate, I can only offer my experience with the hope that the consumer is better informed. Please consider a second opinion when using their services.

Israel responded quickly, spotted the cause of the issue and fixed it in 10 minutes. Super…read moreprofessional, courteous and generous with sharing information. Will go to them again for any septic system related issues.

Did a fine job replacing my distribution box. Professional work, reasonable price, nice folksread more

Had them fix the main line from my house to the septic tank. We didn't know it at the time but they…read morebroke the connecting pipe at the exit point of the house. Three days later and the house started to smell and of course my basement was flooded with human waste. I called them and the owner swore at me, called me a liar, and said he was sending someone over. His person came and confirmed that they broke the pipe (I have it recorded) and when I talked to the owner he swore at me again and said his guy was wrong and didn't know what he was talking about, but in the sake of customer service he would waive the $800 that it cost to do the pipe. Of course there was over $40,000 worth of damage to my finished basement and oh by the way they sent me a bill for their work shortly after. They are in the right business because they are full of crap and they stink at what they do.

I usually use yelp to complain so this a first. PA…read moreWilkinson was probably the best contractor I have ever hired. I would bet they think I was a royal pain in the ass, and they would be right. They gave a reasonable estimate,showed up ready to work, listened to my rants and TOTALLY delivered what they promised. No, they delivered more! Paul led the charge by calming me down and insuring they would take care of me and my problem as if it was their own. Then they went to work digging. Machine and men. I could write more but let it suffice to say I would recommend these guys in a heartbeat. They are honest, know what they are doing and are incredibly ethical. All of which is not just rare but almost impossible to find. I forgot to add this is George Farnham, West Newbury MA

we had a huge job for mark to do- 11 years of over growth, downed trees, leaves that were never…read moreraked, trash from the kids growing up and out of toys, our yard was an absolute wreck- he came in and banged it all out within 3 days! 4 days total because he came back out of a kindness and helped us move some big stuff we couldn't physically pick up!! will absolutely be recommending him to anyone we know looking to get a job done. he's quick with coming for estimates- he's not looking to break your bank- he's very reasonable with prices- he responds quickly and efficiently- all around he did an awesome awesome job! GREAT EXPERIENCE.

Mark came by and took a big piece of furniture off of my hands. He is smart, very organized,…read morepunctual, thoughtful , kind and capable. He lifted that heavy chaise, (theatre size and quality) single handedly and thoughtfully managed the exit of my condo down a couple of flights with ease, then to the truck! He is such a wonderful person, I also felt safe bringing him into my home and about the money I spent as well as supporting his local business. I highly recommend this company. Thank you!