Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

Smoothest, quickest and best experience with Johns sewer…read more My kitchen drain backed up and was recommended by family to reach out to johns sewer. I reached out via yelp messenger and got a response within the hour and they dispatched at technician over within 2 hours. The technician arrived Joey, and was professional and courteous. He identified the blockage and setup some tarps around the sink area to minimize dirt. He snaked the drain very thoroughly and resolved the blockage. Joey was chill whole time, explained some of the possible root causes behind blockage and preventative measures. The flat fee was way cheaper than the ridiculous profit charged by roto rooter last time. Will definitely use john sewes for future plumbing work.

Called up them up for an apartment kitchen sink clog. Responses were timely and professional…read more Quoted price was good and helped diagnose problem that required professional plumbing. Didn't end up charging anything. Definitely keeping them in contacts for future biz and would recommend.

Very professional! It deserves the five-star quality of the work they are doing. They resolved a…read morebad clogging issue on a long vertical pipe in my home in a very short time and perfectly. The plumber is extremely knowledgeable, with lots of experience, and knows how to explain the issues we always encounter in our homes. I am referring to the water we are using daily. Thank you,

Service, Quality and professional these guys are great, they respond quickly and do the job right…read more would use them again. They know what they're doing and it'll get done right first time.

Rapid Flow was able to come and save the day on Saturday when my house trap was clogged and water…read morewasn't draining. They picked up the phone, got me in touch with service person, arrived in window they gave me, unclogged and cleaned pipes, and cleaned up and left. It's wasn't inexpensive, but I think the rate is reasonable for weekend service. I think I would've paid just about anything anyway. It was a nasty mess... I tried several local plumbers first but didn't have success getting them over to the house. I hope never to deal with such issue, but I know exactly who to call first.

We had water in our basement and trouble with the toilets so figured it was a clog. Called on a…read moreSaturday morning just before a major snow storm, so very anxious to get it fixed and not heard back from a couple phone calls to another number. So glad they were the ones to get back in touch! Kaiden was on it immediately, found the clog, took care of it and we were back in business in less than an hour. We could not recommend this business highly enough!

Had to have the pump in my basement bathroom pump-up tank replaced. While the job was eventually…read moredone, there were a number of problems. First, the tech misquoted the pricing (three times) on his way in - by several hundred dollars. I found this out being handed the bill on his way out the door - 'I made a mistake'. When taking the tank apart, broke most of the PVC connecting to the septic tank. It was all replaced, so I guess I got some of my money's worth, but they were unable, for some reason, to remove one of the tank cover bolts, so they just spun the cover around on that one bolt. We won't know until warm weather if they were successful in properly sealing everything back down. The entire area around the tank (my utility room) ended up literally soaked in septic tank water. The removed pump was deposited in the middle of the floor. (At one point, they wanted to walk a bucket of vaccumed up septic water through the house to dump it in my upstairs toilet.) There was no care taken to protect carpet in the process of removing any of the old (septic) materials out of the basement. There was no effort made to dry or disinfect the utility room at all. The second reason for the call was a clogged sink drain upstairs. We provided access to the cleanout downstairs. When the pipe was finally snaked, the resulting black clog coming out of the cleanout missed a waiting trashbag, and was deposited on the carpet, splattered in a living area. There was no protection used on the floor at all. The tech said, 'I sprayed cleaner on it, it will dry with no stain'. It took me personally two hours plus of cleanup work to remove the mess they left. I also spent another hour or so disinfecting the utility room. With their own photographs for evidence, I still had to make a number of calls to get the attention of their office manager, who finally agreed to a small refund to cover my time. This ended up as a bill of around $2000. Although the work was 'performed', apparently the concept of customer service has been abandoned in our current culture. I couldn't help feeling like they thought I should have had no complaints. I had a bunch, and frankly the $250 compensation off the final bill was still insulting. Overall, a horrific experience - I would not recommend this company to anyone, for anything, thanks.

Extremely happily with the service that we received for unclogging our bathroom sink. We called and…read morethey were able to come the same day and right on time! Our plumber, Pedro, was so nice and professional. I forgot to clear under the sink and he kindly did it for me and cleaned up the mess afterwards. He was efficient and tidy while snaking the sink. This is our second time using them and it won't be the last!

I was a repeat Roto-Rooter customer because I trusted their technicians and the inspections they…read moreperformed. From approximately 2023 through 2026, I was repeatedly told my pipes were clear or that there was no major issue. Now I am being told I may need more than $10,000 in pipe repairs. That raises serious questions about the accuracy of the earlier inspections, especially where camera inspections were represented as having been performed. Roto-Rooter has also discussed reimbursement related to prior services, which only increases my concern about whether those inspections were properly completed or documented. I have requested my full service records, technician notes, camera footage, inspection reports, and an explanation for why the current diagnosis is so different from what I was previously told. I am getting an independent second opinion before authorizing any major repair. For a long-time customer, this has been extremely disappointing and has seriously damaged my trust in the company.

I can't say enough good things about Kevin Aruda He did a great job getting us on his schedule…read morefor emergency sewer repair. He handled every aspect of the job including stuff I never thought or considered His price are fair and he didn't take advantage of our situation His team worked from the minute they arrived till the job was complete. No musics no smoking and no bullshit. Got the job done in 1 day When they were done you'd hardly know there was work even done as it was broom clean We highly recommend KN Aruda Construction

Kevin got back to me when he promised.He was friendly, professional, and knowledgeable. The…read morequestions he asked were direct and clearly demonstrated a great deal of experience. Overall, very impressed with K B Aruda Construction. Would definitely call on them again for help.

After purchasing my first (older ) home, my realtor recommended Patrick from Title Five and I am so…read moregrateful she did. Patrick was easy to get In touch with, and arrived early for our appointment. He quickly and efficiently completed the inspection, and thoroughly answered all the questions we had about the system. 100% recommend!

I reached out to Patrick and he was beyond helpful with providing direction for the work I needed…read moreto have done, even though it was for repair work and not a title 5 inspection like his company does. He helped me even though he knew it wouldn't result in any business. The second I do need your services you have officially won my business Patrick. If you need a Title 5 inspection don't skip over Title 5 Specialists!

8/4/26 - Wanted to give a shout out to a post install follow-up by Mike P. He was able to quickly…read moreidentify a configuration change needed to address temperatures on really hot days!

Update; Cranney is now offering me a loan option. They…read moreoffered me a 180 month loan (unbelievable) at 12% interest. That would bring the total paid to 22K. Can you believe it? They are obviously trying to take advantage of people. No normal company would suggest this...

Israel responded quickly, spotted the cause of the issue and fixed it in 10 minutes. Super…read moreprofessional, courteous and generous with sharing information. Will go to them again for any septic system related issues.

Did a fine job replacing my distribution box. Professional work, reasonable price, nice folksread more

Had them fix the main line from my house to the septic tank. We didn't know it at the time but they…read morebroke the connecting pipe at the exit point of the house. Three days later and the house started to smell and of course my basement was flooded with human waste. I called them and the owner swore at me, called me a liar, and said he was sending someone over. His person came and confirmed that they broke the pipe (I have it recorded) and when I talked to the owner he swore at me again and said his guy was wrong and didn't know what he was talking about, but in the sake of customer service he would waive the $800 that it cost to do the pipe. Of course there was over $40,000 worth of damage to my finished basement and oh by the way they sent me a bill for their work shortly after. They are in the right business because they are full of crap and they stink at what they do.

I usually use yelp to complain so this a first. PA…read moreWilkinson was probably the best contractor I have ever hired. I would bet they think I was a royal pain in the ass, and they would be right. They gave a reasonable estimate,showed up ready to work, listened to my rants and TOTALLY delivered what they promised. No, they delivered more! Paul led the charge by calming me down and insuring they would take care of me and my problem as if it was their own. Then they went to work digging. Machine and men. I could write more but let it suffice to say I would recommend these guys in a heartbeat. They are honest, know what they are doing and are incredibly ethical. All of which is not just rare but almost impossible to find. I forgot to add this is George Farnham, West Newbury MA