Repeat customer of Bodwell's, and will continue to use them. Just had a septic tank replaced, and…read moreTim and the crew completed it quickly, professionally and correctly. Very fair and transparent pricing. I will not use any other firm but Bodwell's - not that other companies are bad, but Tim is really that good and trustworthy. Good folks, good service and worth waiting for !

Quick to respond even though not an emergency. Showed up within time planned…read more Got right to work, quick inspection - noted some concerns to watch for. Definitely would call them back for any issues and next visit

It stinks when your drains clog. Literally. Who do you call when you're in a panic? Take a deep…read morebreath (outside your home) and dial this company. The calm receptionist arranged for Chris to get to my house within hours, and he showed up on time! Chris is the kind of guy you want in an emergency. He's fast, thorough and even looked at something unrelated to the drain clog (my broken sink plug) and actually showed me how easy it would be to fix it. The price was reasonable. If God forbid this happens again, I'll call them again. Update: I had to call them again! Arghhh! Chris Campbell arrived in an hour and spent two hours removing roots. My partner said that he's never had such a professional, clean and friendly service guy as Chris. That's quite a compliment. Chris is gone out on his own, though Preventative refer business to him and vice versa. His new business number: 978.922.3274.

Jon is awesome! I called Preventative about a septic question and within 15 minutes Jon was in my…read moreyard walking me through each step to help me understand what was going on. A quick fix and he was on his way. This is why I support local businesses whenever possible! Thank you.

Bob Fitzgerald does amazing work,mine was not at all an easy job.Pouring rain on this guy,hard…read moreworker.If every business had a bobby we'd all be better off.Save time just call them first and get it done right!

Great been using them for years always on time and willing to come out. They provide really great…read moreadvice on maintaining the septic.

We were really apprehensive with recurring sewer-line problems in the 150-foot run from our house…read moreto the city sewer line. Knowing you've got a major problem 6 or 7 feet underground is worrisome. Not knowing exactly what was wrong added to the angst of knowing you could have a sewage backup in the cellar at any time without warning. Several expensive visits from Roto-Rooter to fix past backups proved to be only temporary solutions. The Roto-Rooter people said "there's something about 90 feet out there and we don't know what it is." They'd put a camera out in the line but it didn't give an answer--much like trying to scuba dive in murky water. Henry Richard Sr. & Jr. came highly recommended via word-of-mouth and proved to be an amazing team in locating the problem, then excavating, repairing it, and cleaning up after the job. The capability and "can-do" attitude they bring to a job is infectious. It turns out someone thought it would be a good idea to construct a manhole/sewer turret under our driveway when the house was built 30-plus years ago. It could have been to hook up a second home on the property to the sewer or been the creation of a city inspector giving the contractors a tough time. No one knows or remembers, and the second home never was built on the lot. Anyway, the sewer pipe from the house ended at one side of the manhole cistern. Effluent ran across the bottom and out the other side into the continuation of the pipe. The repair came down to digging down 3 feet, opening up the manhole (covered by a large metal plate) and facing a choice: 1. doing a cleanout (roots and solid cement-like crud) which certainly would have bought us some years of good service but eventually coming back to the problem situation or 2. digging out the manhole and replacing it with a solid PVC pipe with a cleanout pipe coming to the surface (in a garden area) to permanently solve the situation. Opting for the latter was a no-brainer since we were paying a two-hour minimum anyway. Young Henry truly is a maestro at the excavator's controls. working deftly in a congested area, finding the problem, offering the best solution and having everything back together in 5 hours. We felt they did a major job at a reasonable price, gave us good advice, and reassured us that the problem was solved permanently. In researching solutions, we'd been told that adding a third cleanout might be a wise idea. Henry said, "I'm in business to make money, but you just don't need it." I'm not in the habit of writing reviews, but these guys were up-front, fair, and did a great job. Their motto is "If it's round and in the ground, we can fix it." We agree.

From the owner: We have years of experience in installing water lines and septic systems for both residential and…read morecommercial new construction projects.

They are just great people running a great company. I called with a full tank (new home owner so…read moreI'm still getting used to schedules of things) and they came out right away! I'm super thankful. They didn't just pump it they also took a look to make sure things were running well. Sadly I do need to look into my flooded leech field in the spring and will need work done. I'll be using them for as long as I own a home in NH though. Also you can't beat the price. I was quoted so much higher from another company before I found Petes a few years ago.

Just had my septic tank pumped they were extremely nice they found out my baffle was broken off…read moreWhen they did the inspection most companies just pump and run but these guys were very thorough saved me some big headaches in the long run..These are my go to guy for the rest of my life

How about zero stars? Dishonest, rude and unprofessional…read more Came out last year and pumped our tank. Within several months, sewerage is backing into the house. This has never happened in 20 years. They came out again and said the filter is clogged. Charge another $290 plus another $125 service fee. I never agreed to pay these fees and they never disclosed that they would charge again. When I tried to have a conversation with them, they said it's normal to have a system serviced every few months, that I must be clogging the toilet, and that they would come back and dump raw sewerage on my lawn! Great folks!

I highly recommend this septic system company. Last November I had sewage seeping out the cover of…read morethe system and thought I was looking at a disaster.. and for a system that had just passed title V about three months earlier! They came out that day and found that the only issue was a clogged filter which they took care of right away. They could have easily duped me into thinking that I needed my septic system pumped and make much more money off of me, but they were totally honest and wonderful. I contacted them today for their annual filter cleaning program and the call had reminded me that I had intended to put up this very appreciative evaluation.

I had Epping Septic Service come out to look at a pipe I had dug up by accident near my septic…read moresystem. Two people spent 2 hours digging around the rest of the pipe seeing where it was connected to. I wasn't connected to anything. I was charged $1,000 for 2 people for 2 hours each! I think $250 an hour is an unacceptable rate to charge for a simple task. I'll be sure to not use them again.

I did not like the service I got . They couldn't get out of there fast enough . They only pumped…read morethe water and as soon as they got to the sludge , they pulled the hose out on both my septic tank and drywell . That's the purpose of them being there . When I ask the men about why they weren't getting the sludge they told me it needs to stay so the it provides bacterial for the tank . At the very least , it should have been backflushed to loosen all the sludge before taking just the water. They took me by surprise and by the time I thought about it they drove off into the sunset . I will NOT be using them again . There goes my money literally flush down the toilet