When it comes to pest control, it's easy to go wrong. The big companies will send techs who don't…read moreknow the first thing about pest control and couldn't tell an ant from a fly. SPRK is not only honest but their techs are highly experienced and knowledgeable. They took care of a hornet nest for us and they did it right so it never came back. After that experience we signed up for the quarterly pest service with them and never had any more issues. I am always someone who asks a lot of questions and I've genuinely learned a lot about insects and keeping my house pest-free from talking to them. In an industry like pest control you have to know your stuff, and they do.

This is a bit long BUT if you really want a pest control service that's been evaluated over years -…read moreREAD IT! :-) This review is wayyyy overdue. I've had this service since it opened. I primarily started with them because a veteran owns it, then kept them because of the 5 star services they have been providing me for years. My rental home had mice way back in the day, I was living there at the time and my wife was not having it and needed them gone FAST. Scratching in the walls and so on. The home is a 1959 and from what they said in VA this is expected. We have a fire pit and we kept a cord of wood close to the house and that's where they were having the time of their life - until winter that is, then they came in for warmth and food. I called SPRK and the company owner came and evaluated the property himself (not a flash in and out, he was very thorough). He easily located the places that they could enter the home and took care of them. He placed bait stations all around the outside of the home and several inside in key areas. Within 2 - 4 weeks everything was silent. No scratching, nothing in the basement running around, nadda. Happy family! Cut to years later, now it's a rental and we had some not-so-clean folks renting the house and they brought in among other things, you guess it - friggin' roaches. We lived there 9 years and NEVER had a bug besides a spider or an ant here and there. The worst part is they never said anything and we walked into this festering issue when the house was empty. I 911 called SPRK that day and the next day they came out beat the sh*t out of the problem with some great spray treatments and bait stations, hence they eradicated the problem. Since the house is a single family home AND not connected to anyone else the problem was taken care of swiftly. Had it been a row house or town home that could have posed more issues with controlling them. Now I maintain the inside monthly service and the quarterly outside rodent prevention service and everything Is great now (AGAIN). Bottom line is, if you want a PERSONAL pest service that get's the job done, hire them. If you call or email them you will get a person quite promptly. HOWEVER, If you want some huge national franchise pest company that has new people every week and could care less when or if the pest issue is corrected then these folks are not for you. Thanks SPRK!!!

A squirrel built an elaborate nest under my solar panels this spring and Pest Proof was awesome in…read moreremediating the problem. They quickly came out to give me a quote. Austin was able to get the traps to capture the squirrel. Bo and Bruce did a great job removing the old (very ineffective) critter guard and putting up the new one- they answered our questions every step of the way. Because squirrels apparently hate me, this wasn't my first time using them. I recommend.

My new technician, Jeff, was super informative and answered all my questions. Also very nice to…read moreboot. I've come to expect nothing less than excellence from this company. I've been a customer for 9 years over two properties.

We called Alpha pest management to determine how a squirrel got into our house and to clean up the…read morearea where a squirrel had been. Francisco was very quick with coming over to assess the situation and then scheduling an appointment for Justin and the rest of the team to actually fix the issue and clean the area. They were communicative and easy to work with. Hopefully we never need their services again, but if we do, I know who to call.

Performance was excellent. They were timely and respectful of my property. The owner is very…read moreprofessional

Jassen was outstanding. He responded on short notice over a holiday weekend--when almost no one…read moreelse was available--and truly saved the day. We had a significant spider problem, and he handled it with expertise, professionalism, and a calm, reassuring demeanor. He took the time to explain what he was doing, answered our questions clearly, and was thorough in his approach. We felt immediately more at ease knowing he was on the job. If you need someone reliable, knowledgeable, and responsive, Jassen is the person to call. Highly recommended.

Helped with a yellow jacket problem after our landscaper got stung a couple of times for disturbing…read moretheir home. Appreciated the commitment to the goal as it was a bigger project than I thought it was going to be.

I called yesterday to ask about removing a nest of yellow jackets that have been hanging around an…read morearea that I needed to have fence work done. I had to cancel work on repairs of a fence due to this nest. I called PCNM and they came the very next day to remove the nest and get rid of the colony. I called Chip yesterday and this morning he completed the removal and everything else he had to do to get rid of these yellow jackets in less than an hour. Where can you find such service now a days? This man's business card is a KEEPER! Thanks Chip for your service today.

Best service ever!!! Chip is a Rock Star. Exceptionally reliable, and treats me like I'm…read morefamily. And I live in a pest free home :-). Keep up the great work!!!!!!

Wasp / Bald Faced Hornet Nest Removal/ Yellow Jacket Treatment. Upon arrival, a thorough inspection…read morewas made. A German yellow jacket nest activity was spotted right to the left side of a soffit of a bay window. The technician spoke with the occupant and advised him about the treatment as a precautionary measures. A direct treatment was made into the nest by the entry points and a broadcast treatment around the front of the house, cracks and crevices to avoid a recolonizing situation or future stinging insect nests. The technician did a thorough job. I didn't have to call the company a second time during the 45 days warranty period. Will hire again if I need to resolve a pest issue.

Very confused about cancellation. Don't notify me when sending people out. Otherwise ok. Mosquito…read moreservice seems to deminish bites.

Great service and the technician was superb. He took the time to explain the process and what the…read moredo. The follow up was timely and the same technician showed up which was super and I felt the continuity of the service was preserved. Good value and the offer a package deal. Well worth the call and they are veteran owned and operated. Best service requested. We had a rodent problem and the knew just how to isolate and identify the problem.

Mr. Murphy did a great job. Sprayed the upper floor of our home promptly and efficiently once I…read moretold him we were having a problem with spiders up there. Very courteous and extremely efficient in his work.

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.

Needed some work done with some insect issues around my house and they did a fantastic job. Had…read moresome issues with heavy ant population making it's way into my kitchen and they had it cleared up within 2 days after treatments. I was so pleased with their work that I actually contracted them for some work at my job on small wildlife issues and they knocked that out in no time also. Reasonable pricing and great communication with even better results. Even called a week later to check up and EVEN a month after that to make sure that fixes implemented were still effective. Would definitely recommend - top notch people.

I am on the quarterly service package and have zero complaints. Mike is knowledgeable and helps…read morekeep our house protected from pests. 10/10 would recommend hiring!

We found Terminix to be very responsive to us when we needed to discuss an important issue with…read morethem. From the start, speaking with Justin; then Kevin; Eric; Dennis and finally with John, we were treated with courtesy and excellent customer service, until our situation was resolved. Barbara and James

Take your chances with Terminix. Had a bird caught in my range exhaust port and called them for…read moreservice. Was told a technician would come out yesterday between 3/5pm. No one did. Called them to confirm if someone was still coming and was told that the technician was running late and that he would call me shortly. Never did. Called the next morning and asked if my service call was still in the system and they just kept transferring me from one call taker to the next asking me what I needed. I am definitely fed up with this BS. Never using Terminix again. Poor customer service and you get a 50/50 chance of a technician actually responding or a customer service rep actually answering your questions without transferring you a dozen times.