I had a very poor experience with this company. Titan Valuation was assigned to provide an appraisal of my 1-year old home for the purpose of a mortgage refinance. Their first appraisal came back with an assessment that was $70,000 less than what I paid for the home brand new just a year before. Now, OK, I was not exactly pleased with this result, but I could have accepted it had Titan Valuation actually conducted their appraisal in a professional manner, but they did not. They left out and/or willfully ignored several pieces of easily obtainable data. I raised my concerns to the appraiser, and he redid the appraisal (twice), adding $20K to the result but again ignoring key information. I raised my concern to the owner asking for a refund of the $485 fee, but he would not respond. So, you may be thinking that I am just upset with a result that was not what I wanted to see. But let me relay the facts of the situation, and you can make up your mind for yourself as to whether you would want to hire this company for your appraisal. 1. Titan used a home for a comp that is the EXACT same floor plan as the one I own. It was the model home for my subdivision and was well described on multiple web sites as well as the MLS listing as having the same square footage as my home. But Titan would not rely on MLS data or bother corroborating the data with the builder and instead used an inflated value for square footage, which deflated my appraisal. This is just lazy and shoddy. 2. Titan included an "adjustment" of $80.000 for building quality of construction of the model home relative to my home which was at least double what it should have been. They made this artificially high adjustment to cover their a@s from the initially low appraisal without any professional basis, as the appraiser never stepped foot in the model home or bothered to inquire as to what upgrades it had which my home did not (very little, and mine had many upgrades which the model did not). Lazy. 3. Titan never took into account that my home has a spectacular hill country view unimpeded by any other homes and is located on a private drive. This is a major selling point that buyers clearly pay a premium for that the comps they used did not possess. 4. My home was built brand new in a newly constructed subdivision, so clearly the no one had done any resales in my neighborhood yet. But Titan refused to take into account what my home and the others on our private drive had sold for only 12 months before. 5. Titan delivered 3 iterations of their appraisal to me, each time correcting a mistake I had pointed out. But on the last one, all the issues above remained unaddressed and they refused to give an appraisal with all of the comps having the correct square footages (two of the three were incorrect) or adjustments for construction and lot/view quality. The management of the company was not responsive to my request for either an accurate assessment or a refund. $485 down the drain... read more

I had a very poor experience with this company. Titan Valuation was assigned to provide an appraisal of my 1-year old home for the purpose of a mortgage refinance. Their first appraisal came back with an assessment that was $70,000 less than what I paid for the home brand new just a year before. Now, OK, I was not exactly pleased with this result, but I could have accepted it had Titan Valuation actually conducted their appraisal in a professional manner, but they did not. They left out and/or willfully ignored several pieces of easily obtainable data. I raised my concerns to the appraiser, and he redid the appraisal (twice), adding $20K to the result but again ignoring key information. I raised my concern to the owner asking for a refund of the $485 fee, but he would not respond. So, you may be thinking that I am just upset with a result that was not what I wanted to see. But let me relay the facts of the situation, and you can make up your mind for yourself as to whether you would want to hire this company for your appraisal. 1. Titan used a home for a comp that is the EXACT same floor plan as the one I own. It was the model home for my subdivision and was well described on multiple web sites as well as the MLS listing as having the same square footage as my home. But Titan would not rely on MLS data or bother corroborating the data with the builder and instead used an inflated value for square footage, which deflated my appraisal. This is just lazy and shoddy. 2. Titan included an "adjustment" of $80.000 for building quality of construction of the model home relative to my home which was at least double what it should have been. They made this artificially high adjustment to cover their a@s from the initially low appraisal without any professional basis, as the appraiser never stepped foot in the model home or bothered to inquire as to what upgrades it had which my home did not (very little, and mine had many upgrades which the model did not). Lazy. 3. Titan never took into account that my home has a spectacular hill country view unimpeded by any other homes and is located on a private drive. This is a major selling point that buyers clearly pay a premium for that the comps they used did not possess. 4. My home was built brand new in a newly constructed subdivision, so clearly the no one had done any resales in my neighborhood yet. But Titan refused to take into account what my home and the others on our private drive had sold for only 12 months before. 5. Titan delivered 3 iterations of their appraisal to me, each time correcting a mistake I had pointed out. But on the last one, all the issues above remained unaddressed and they refused to give an appraisal with all of the comps having the correct square footages (two of the three were incorrect) or adjustments for construction and lot/view quality. The management of the company was not responsive to my request for either an accurate assessment or a refund. $485 down the drain... read more

I had a very poor experience with this company. Titan Valuation was assigned to provide an appraisal of my 1-year old home for the purpose of a mortgage refinance. Their first appraisal came back with an assessment that was $70,000 less than what I paid for the home brand new just a year before. Now, OK, I was not exactly pleased with this result, but I could have accepted it had Titan Valuation actually conducted their appraisal in a professional manner, but they did not. They left out and/or willfully ignored several pieces of easily obtainable data. I raised my concerns to the appraiser, and he redid the appraisal (twice), adding $20K to the result but again ignoring key information. I raised my concern to the owner asking for a refund of the $485 fee, but he would not respond. So, you may be thinking that I am just upset with a result that was not what I wanted to see. But let me relay the facts of the situation, and you can make up your mind for yourself as to whether you would want to hire this company for your appraisal. 1. Titan used a home for a comp that is the EXACT same floor plan as the one I own. It was the model home for my subdivision and was well described on multiple web sites as well as the MLS listing as having the same square footage as my home. But Titan would not rely on MLS data or bother corroborating the data with the builder and instead used an inflated value for square footage, which deflated my appraisal. This is just lazy and shoddy. 2. Titan included an "adjustment" of $80.000 for building quality of construction of the model home relative to my home which was at least double what it should have been. They made this artificially high adjustment to cover their a@s from the initially low appraisal without any professional basis, as the appraiser never stepped foot in the model home or bothered to inquire as to what upgrades it had which my home did not (very little, and mine had many upgrades which the model did not). Lazy. 3. Titan never took into account that my home has a spectacular hill country view unimpeded by any other homes and is located on a private drive. This is a major selling point that buyers clearly pay a premium for that the comps they used did not possess. 4. My home was built brand new in a newly constructed subdivision, so clearly the no one had done any resales in my neighborhood yet. But Titan refused to take into account what my home and the others on our private drive had sold for only 12 months before. 5. Titan delivered 3 iterations of their appraisal to me, each time correcting a mistake I had pointed out. But on the last one, all the issues above remained unaddressed and they refused to give an appraisal with all of the comps having the correct square footages (two of the three were incorrect) or adjustments for construction and lot/view quality. The management of the company was not responsive to my request for either an accurate assessment or a refund. $485 down the drain... read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more

My experience with Titan was terrible, and it cost me time & money. I highly recommend not doing business with this company, and especially Dustin Riggs. He is unresponsive and unprofessional. My mom had recently moved from her condo in South Austin, and we needed a management company to oversee the rental. Dustin Riggs was recommended, so I gave him a call. His lack of responsiveness should have been a red flag, but since the recommendation came from a trusted source I decided to play phone tag. After many texts and phone calls over several days we finally met at the condo. Red flag: he was 45 minutes late, didn't remember my name, and was disorganized. Keeping in mind the recommendation, I proceeded to make the improvements he suggested and got the place move-in ready. It looked great. It's in an ideal location, the complex is well maintained, and the unit is fairly priced. With Austin's 98% occupancy rate he assured me he would have a tenant in about 3 weeks, once the improvements were completed. Two weeks later, the unit was ready for renters. The following 6-week ordeal was very frustrating. He did not return phone calls, texts, or emails, and the MLS description was inaccurate and lackluster, to say the least. When he finally called me, he apologized for being 'out of touch'. Red flag: he explained that he had shown the unit 11 times in 10 days and couldn't figure out why no one was interested. We decided to drop the rent $25/per month. I let him know that I needed more communication...a quick text or a one sentence email. Something. Again, nothing. I take full responsibility for not firing him sooner. Life got in the way, and my misplaced trust was just that, misplaced. I had finally had enough. After bombarding his office, cell, email, and texting for 2 days, he finally called. To his credit, he said he thought our relationship was beyond repair. I couldn't agree more. The same day (a Thursday) I hired someone else. The following day we met at the condo, and within 3 hours the glowing MLS description was uploaded. Monday morning the unit was rented at the original price. I'm not sure what Titan was doing for 6 weeks, but they certainly confirmed Dustin's characterization of 'being out of touch'. read more