For full disclosure, I have not officially accepted any bids yet or had work performed by this company. However, I still felt compelled to write a strong review to describe the amazing interaction I had with the service manager who was asked to come out for a free estimate on a new system install. I found out about Titan Air through the mitsubishi diamond dealer website which I learned is a pretty significant distinction for installers who are known to have great install and service records. Titan was the first company to reach out and the person I interacted with was friendly and the company communicated very well who would be able to come out for an inspection and evaluation, and sent out reminders the day they were set to arrive and even communicated when they were en route. As a customer, I can tell that they make communication a priority. Little did I know was that my house layout (with existing ductwork) was in fact, not the best fit for a mitsubishi product (which specializes in ductless systems). This was not necessarily the company's fault, but more my own fault for not researching more. Fortunately, the team and Titan also works with other manufacturers as well and not exclusively with Mitsubishi! I want to specifically point out that Matthew King, service manager from Titan Air conditioning, demonstrated exceptional professionalism, expertise and integrity. Matt came on time within the appointment time that was scheduled. He was extremely thoughtful and respectful to our home and brought his own orange booties to protect our floor and carpets without us having to even awkwardly ask. He went above and beyond what was necessary for a free quote/estimate to even diagnose and fix a problem we had been having with our dampers/zoning system. He crawled through our extremely tight attic space to manually inspect the ductwork before making any recommendations which speaks highly of his integrity and I could trust his judgment. Other companies we'd ask for competing bids were nowhere near as thorough and would make blanket recommendations based on guesswork "sure, we don't do load calcs but we will replace your ductwork for one flat rate and we've worked on houses like this before and we know what we're doing". Matt was the man and crawled through an ocean of insulation even though he probably didn't need to, he did so anyway because it was the right thing to do and he puts the customer first. I work in the service industry, and I can tell you that not many people would go that far so kudos! Matt even felt bad walking through our home after inspecting our attic (he looked like a christmas tree with fresh powder sprinkled on. Sorry Matt!) There was no pressure at all with the recommendations. He was not trying to upsell me on the newest, latest, most technologically advanced models and I respect that. He gave me a very competitive price and itemized it based on what options I needed. If Matt were not in the HVAC industry, and happened to be in any other trade, I'd hire him without hesitation because he's a person I can respect and trust. I do hope for the opportunity to work with this company because it takes a good eye and strong company culture to find people like Matt. I can only hope that my interaction with Matt accurately reflects the company as a whole but I can say that I was very impressed and hope that the company continues to thrive and support the livelihoods of these amazing skilled workers. Thank you Titan Air and Matt! read more

This is an updated review addition to a previous review. Thank you so much Adam for coming out and cleaning out the inside of the vents of insulation pieces that I couldn't reach with the regular vacume. However, the cleaning up of insulation pieces should have been done on the day the ducts were installed to prevent the insulation pieces being blown into every room of the house!! That was a disaster and I never would have had ductwork done if I knew what a dangerous mess would happen!! read more

See all

The replacement of both ductwork and furnace was installed but with a few unfortunate issues which took more time than estimated. The job was completed and tested. Unfortunately during the entire process there was little protection in sealing off various rooms so when testing the system debrie was blown throughout the entire house. Lack of consideration and care, they rate a-1! We had to do all the cleaning and it wasn't pleasant. Be sure they clean up thoroughly to your satisfaction if you decided to use them. read more

Brandon from Titan was exceptional! He was extremely knowledgeable, honest, professional and an all around great human! He really cared about providing the best possible service and provided me with the full break down of everything and gave me options! I can't recommend him enough! 5 stars for Brandon and Titan! Thank you! read more

Unfortunately our AC stopped working right at the beginning of this heat wave. I tried another AC repair company initially, they added coolant (which I learned later over filled it) and said it needed a new control board. And they couldn't come back to fix it until the following week. Fortunately a friend recommended Titan Air Conditioning. I contacted them and they had Matt come out asap. I was very impressed with how Matt troubleshot the issue. Checking everything thoroughly , he identified the issue was with the furnace control board and not the AC unit. He was able to find a replacement board, drove to get it and got it provided for under warranty. Matt couldn't have been any nicer and was committed to figuring out the issue and didn't try to upsell me on a new unit. And the cost for the service great. I'd recommend Titan Air conditioning to all my family and friends. And Titan, give Matt a big pat on the back for me! He's a pro. read more

Titan Air is the best by Mark Fisher good customer service today when last night we had a problem with our Google nest thermostat Titan came out ontime they told me that moisture can get in into our Goodman Air Conditioner they flush out the problem I will choose Titan again read more

I have a rented house in Long Beach and my tenants called me and we're leaving for go out of town and I called Titan air condition and they came out on Monday. Did the job in less than an hour Brandon Hernandez my tenants were so so grateful for him. He was polite. He was professional. He was everything and he installed a new thermostat. I'm telling you if you want this to happen for you called this place. You will not be disappointed and I've been a landlord a long time and I'm telling you you can't find great people anymore. These are great people. Thank you you really Nelson and Brandon fantastic thank you. read more

LOOK NO FURTHER! Mark and Robert and Titan and their team are the best contractors in any field I've ever hired to do anything on my home or my previous homes. They are not only the most knowledgeable, and the most friendly, and the most fairly priced - they saved me from all kinds of situations recommended by lesser contractors that ultimately would have either been far more expensive in the long run - or outright disastrous. Expertise and intelligence matters. They have it. They also have decency - something incredibly rare, these days. My house is a challenging one. It's six-levels, architecturally significant - and poorly engineered. After reviewing Titan's recommendations (there had to be some mixing and matching, and more than one unit), the other contractors I brought in agreed that Titan was making the most ingenious and best recommendations. Even other contractors were impressed by Titan's prices and expertise. Only one other company was able to match Titan's prices, but by then, I couldn't imagine hiring anyone else. I should say that there was one contractor who tried to talk me out of Titan. When I told them Titan had a written satisfaction guarantee, this contractor said - "That's no big deal. Everyone has a satisfaction guarantee on some level." I responded: "Does that mean you'd put your satisfaction guarantee in writing like Titan does?" And the guy said "absolutely not. People would just come and complain and milk me for more service!" My response was: "Maybe Titan is so confident that they will do a great job and build a great relationship with the customer that they don't believe any customer of their's would be able to do that." And the guy looked at me like I HAD to be joking. I wasn't joking. At all. And now that the unit is installed, I only feel more strongly about Titan. They came in to do the work only four days after the contract was signed. Almost everything the Titan team touched in my home ended up improved in one way or another. They left everything cleaner, more efficient, and easier to work with than they found it. They even removed old things from my storage room just be kind and friendly. They finished up on budget, a full day sooner than originally expected. Who does that? If Titan did Solar, or electrical, or decking, or ANYTHING in addition to HVAC - I would hire them in a heartbeat. I have never been so happy to spend money as I was with them, and so happy to write a check. I just felt good about the entire process. Try these guys out. I'd be shocked if you ended up feeling any differently than I do. Thank you, Mark and Robert and the Titan team - you are the definition of excellence. read more

See all

We had Titan install an entire HVAC system two years ago. Since then, they changed out one of our Nest thermostats (no cost) and also provided discounted maintenance service. During all of our contacts with Titan we found their communication to be outstanding combining email, text and calls that kept us apprised of date, time, ETAs and special offers. Their technician here yesterday really spent time evaluating our entire system while ensuring every piece of equipment was spotless before he left. No upselling or pressure. A+ service all around. read more

Brandon arrived as promised, worked very efficiently to resolve my A/C issue, was VERY personable, communicative and kind, and provided the type of wonderful service rarely seen today!! I feel the rates are very fair as well, which was important to me. I cannot praise or recommend this company enough!! Thank you, Brandon!! read more

I recently had HVAC and insulation installed by Titan Heating and Air. They did a great job, Brandon and Matthew attended to every detail and everything done in a timely manner. I'm very happy with their service . read more

Extraordinary service. We had to replace a 40 year old system and was done impeccably in one day. Mark Fisher, one of the owners. presented the different options in a clear and concise way. Financing is available. At installation, Robert, the other owner, came on time with his helper Brandon. Highly recommend!! read more

I could not be happier with this company and Fredy the one who worked on my unit. I had four previous companies come out who either didn't want to work on it or gave me a wrong reason why it wasn't working ( they didn't know I had new parts put in). Fredy came and was confident he can fix it and he did!!! I really appreciate his kindness, professionalism and patience. I would definitely recommend and this company and Fredy will be my go to for anything HVAC related read more

We are very thankful, Titan Air ( Peter, Brayan and Hermes) installed a new Ac and duct system in one day ( 12 hour day). Removed all debris, only thing remaining was conditioned air. The team worked well with one another . read more

I had them come out & check my Furnace for 99.00 & was told I need a new control board. The rep Also told me if I want to look up the part & but it myself, no problem. They would charge me labor minus the 99.00 . Nothing but lies . For one I can get the part For $400.00 & they wanted 1200.00. RIPOFF !!! Plus they won't install it when the guy said they would. Don't use them!!! read more

We had the best technician come out to our Apartment Complex! Brandon came and literally saved us during a scorching heatwave when our AC unit went out. He was very professional, was quick and made sure the job was done the right way! He went above and beyond, he is a great asset to the company he represents. read more

I have purchased the maintenance plan for my heating and air conditioning. After my last service, we ran the heat and something didn't seem right. I called the Jordan and they sent someone out right away. Both techs, Brandon and Matthew, were extremely professional, competent, and diligent. I had other issues that they troubleshot and provided recommendations. I had some leaking with the ducting and once they explained it, I immediately saw the issue but never thought of it. Professional service professional results. Thank you. read more

I would NOT use them again! They do not honor the equipment warranty and leave your stranded. If I hav a unit that was barely installed 3 years ago and it has parts warranty you should come out and diagnose and fix it! It was your installation work ! Super unethical company and owner! read more

Great job! Had air conditioning and new air ducts done throughout my home. They did it in 1 day. Brayan, Peter, and Brandon were awesome. Very clean work!!! My 90 year old Mom and myself were very impressed! We gave the 5 stars! Thank you for your service! read more

As a small business owner I understand how hard it is to run a business in recent times so it pains me to write this review. About three years ago 12 HVAC units were replaced in our building by Titan AC-- shortly after the install we had put in a service request to have our unit evaluated as the heating seemed to not be functioning as strong as we expected. They had come out and checked it all out and did not find anything--said it was due to our 17 foot ceilings which made sense. Fast forward to 2024 and at nobody's fault since we are at the beach we never have to turn on our AC, it took a heatwave for us to realize that our cooling system was not functioning properly so we had Titan send over a tech. Now to be clear to those reading this I was out of my labor (1 year) warranty period so I was not expecting a free visit. The problem that warranted this review is the tech came in, ran several tests and believed that it may be a manufacturing defect and had suspected that our system was having a coolant issue. Great, at least we have an idea of what is causing the issue. The problem is nobody told me that they would add $995 worth of coolant to the system after having come to the conclusion that the system is leaking. I understand I need to pay for the service call and the hour or two spent on diagnosing the issue, I also understand that there are costs to test something-- especially if theres a leak and you need to add coolant to test. But to add close to $1k of coolant to a leaking system and not tell me beforehand, thats a problem. I would have verbally and signed and consented to a few hundred dollars...but not $995! The only reason I had paid the tech at that moment was because he told me that Titan would send someone out to find the leak for free as he did not have the equipment to inject the trace element....so I figured it was not going to be sunk cost. A few days go by and nobody contacted me like he said they would--when I finally reached out to them to schedule this leak test I really lost it when they told me that it was going to be $258.00 to find the leak. The issue with this company is they say one thing and do something else. I had asked the scheduler to have Mark the owner call me and it's been two weeks and nothing. He was also supposed to talk to the tech that came to my unit that day to find out what happened and get back to me and nothing. I'm not looking for a free visit but would have appreciated better communication from his office and team. I'm annoyed as now I need to pay someone else to find the leak, repair the unit and add coolant again. read more

Robert did a great job on our new hvac install. His professionalism and knowledge really impressed me. He was patient and answered my numerous questions. Worked tirelessly to get our system done in a timely manner. We really appreciate him and his work. Thank you! read more

Excellent service! From beginning to end, everyone we came in contact with was professional & friendly. The estimate appt & the actual install came in a timely manner. Special kudos to Peter, Brandon, & Brayan. They placed drop cloths thru out to protect our floors, & their clean up was top notch. They installed on an extremely hot day & we never heard them complain. We can definitely tell that our airflow is so much better!! Highly recommend! read more

We run a business, and Titan handles our service needs. However, we discovered that they charged us maintenance fees but failed to change the filter for nearly a year. It's important to verify that they complete the work as promised; otherwise, you may end up paying for services that were never performed. Be cautious. read more

Titan team and Anthony were absolutely great!!! Highly recommend. Very fast, very friendly, very honest in what would be needed for your home. I got the slim-line unit to allow our ugly old unit to be removed from my roof, and placed on ground level. It's up to code & proper distance from any property lines. So thankful this was recommended to us! read more

Titan Air Conditioning - Slimline AC unit, thinner and doesn't take up so much space. - Heating & Air Conditioning/HVAC Near Me - Brea, California

Excellent service!! I had my AC on with no issues, then all of a sudden, my AC shut off and the thermostat was blank. It was at 11:30pm. I texted Titan Air the next morning and Matthew responded right away. He came within the hour, diagnosed the issue, and successfully fixed it. He answered all my questions and concerns, offered suggestions and advice for maintenance and future repairs as my unit is 34 years old. Also, I asked him for a quote for a new unit due to the age of my unit, and he gave me 2 options for replacement. His prices are very fair. I highly recommend the company. Thank you! read more

Matthew King arrived ahead of schedule with a text prior to let us know he was on his way. He was friendly, professional, and the price was very fair. He solved our problem in no time. Great guy and a great company. We'll hire again for sure. read more

Extremely happy with the service and work done by Titan! Ian and crew were in my home for 2 days and were not only personable but clean and informative. Fair price, honest guys and great customer service! They even sent us cookies as a Thank you! Companies aren't grateful for your business anymore and this was so refreshing. I would recommend Mark and Titan to everyone who needs AC/Heat work done!!!! read more

We were referred to Titan Air by a contractor friend of ours. They replaced our furnace and AC and we are very impressed with the work they provided. Their team is friendly, reliable, and knowledgeable and their prices are extremely fair and competitive. Thank you to Chris and Skylar who went the extra mile. They painted the inside of our register boxes black (living and dining room) so the final look in our home was professional and seemless. What an unexpected surprise and nice touch. They left our kitchen floors cleaner than when they arrived and got our new thermostat synced to our phones so we can control the temperature from wherever we are. I highly recommend and will be hiring them again in the Fall/Winter to move our furnace to the attic. They also do work for Habitat for Humanity so you know they are a trusted resource by their construction colleagues. read more

See all

We have used Titan Air several times to service my father-in-law's HVAC system and last week we had Titan replaced the A/C and heating system. Mark Fisher provided excellent service each time. He and Robert were responsive to our phone calls and scheduling appointments. Great at explaining the problems and options. He came over without charge to help with the thermostat settings. He followed up after installing the new system. It was a great pleasure working with him and his team. Titan is one of the best contractor companies that I've worked with. read more

SERVICE, SERVICE, SERVICE. Mark and his crew go out of their way to make sure you are happy with their service. I can't say enough about how well we were taken care of by them. In his line of business trustworthiness and honesty seems to run short with some folks. Not Titan Air. Support a local business with a great bunch of folks! read more

Titan did a completely replaced & relocation of our HVAC system to the attic of our townhome in about 4 days, replacing the unit from the 1970's. Great crew and work ethic! We had them back to replace a bad batch of thermostats and to perform a the annual service. They have been kind and professional each visit we have had. read more

I highly recommend Titan Air Acconditioning. I don't have words to describe this amazing company. I was told by another air Acconditioning company that I need to replaced the full unit due to some technical issues. When the technician from Titan AC arrived, he fixed the unit and told that I didn't need to replace the unit at this time. I saved a lot of money. Also, I changed the thermostat and was unable to turn on the air Acconditioning. The manager arranged a technician to come to my house the following day to make sure for me to have air Acconditioning. Thanks !! read more

These people are extremely shady, will take your money, mess your system up, and then run leaving you to float the bill for damage they caused read more

I was very impressed with the entire experience, from pricing through their workmanship. True professionals. They really care about customer satisfaction. We very highly recommend (5+) ! read more

I don't even know where to start! First, Chip came out pronto to see what the problem was with my a/c. Bad news, it was toasted. He wrote up the estimate with ALL the info needed. I am very HAPPY to report that everything is new and installed!! Chris and Skyler.......well I cannot say enough. They were always on time, worked the entire time they were there, professional and very polite. They cleaned up everything the 1-1/2 days they were at my home. They walked me through the install and showed me what they did, with explanations. NEVER hesitate to call Titan Air Conditioning. They are one of the best businesses I have ever worked with. Thank You Titan for being a quality company with very qualified employees!!! Debbie Smethurst read more

Unfortunately our AC unit failed on a super hot week. We reached out to Titan Air based on a recommendation and they were fantastic! Not only did they treat it as an urgent matter due to the heat, they were competitively priced and the service was outstanding. The work was clean and efficient and we love our new AC! read more

Very professional. They gave one estimate, no monkey business about negotiating a price (like some did), which I appreciated. No one wasted time, worked all the time, didn't stand around on cell phones. They were very willing to answer questions and I asked many. Worked very clean and solved problems as they came up, with no delays. We had all of the old ducting removed and replaced, a new 5 ton air-conditioner and new heating system. The new unit is very quiet and has two fan speeds for more efficiency. We have only one gas bill and one electric bill since it was installed, and both went down a little. read more

If they get rid of their inexperienced technicians that broke AC units on a routine visit right before a heat wave and just stick with skilled engrs they would be a good business to hire! read more

I was loyal to another company who provided service for our A/C units for years. We recently had our upstairs unit stop working and called that company to come and check things out. When they came out, they said we needed a new unit and quoted us thousands of dollars. Before committing, I decided to contact a few other companies for comparison and came across Titan. They sent Chip over to take a look, and within 30 mins he diagnosed the problem and had it fixed within the hour (replaced a solenoid on the unit)! Titan saved us thousands as a result! I would highly recommend Titan to anyone. Even signed up for a service plan with them to keep our systems healthy. read more

Trustworthy company, fixed the issue promptly and didn't bother with the big up sale. Within 20 mins the A/C was back at work.