Knowledgeable honest and professional BILL JOY is the name to trust,they have fixed my cars for 7…read moreyears now and them brakes you'll get a easy 4 no problem,work is rock solid the FIRST TIME

They have gone over and beyond for me. I can't express my gratitude enough for these men. They have…read moreearned my trust over and over again. It's hard to find trustworthy people anymore.

The staff is friendly and very professional. I had a pleasant experience and will recommend them to…read morefamily and friends.

I brought a rental I renting from Enterprise during my lunch break because it was the place…read moreEnterprise is contracted with. I waited 50 minutes and they didn't get my rental in but the few people in the bay seemed busier than there 5 sitting behind the counter. The two women employees seemed to be working. An old man comes in for an oil change also and one of the guys behind the counter with no name tag or uniform on tells the guys from the bay to take the old guy's car next even though he was there not even 5 minutes. They don't care about customers or their time unless you're friends of theirs.

I am always pleased when I take my vehicle in the be washed. The employees how run the main carwash…read moreare professional and do a great job before entering the tunnel. There is an additional touchless tunnel as well. After you have completed your carwash, there are over 10 complimentary vacuum and personal detail stalls to clean the interior of your vehicle. Each stall has a large garbage can to dispose of items you want to get rid of. There are vehicle maintenance bays that offers oil changes and other repair services. The location is in a good area because it is located between 2 major intersections allowing exiting vehicles to safely enter traffic. Unfortunately if drivers want to enter from the southbound traffic lanes, there is not enough room for 2 vehicles which causes rear end motor vehicle accidents. The prices are reasonable and there are available monthly car wash memberships. Most importantly The Metro offers a discount to active duty and retirees.

Conveniently located and the service guys were very nice. I have started getting a car wash at…read moreleast once a week and the vacuums are a plus. Thank you

This is an absolutely horrible place. The staff is extremely rude and lazy. They will also lie to…read moreyou and tell you that they can't do a certain thing when in reality they actually can ... they're just lying to get out of work.

Absolute pitiful excuse of an auto shop. Had an appointment at 6 pm to get 4 new tires on my car…read more Gave all the information they needed and by 6:05 my wife and I went to grab a few things. Got a text at 6:40 telling me they just pulled the car in, I went to go see what the hold up was. Once I got to the back the mechanics claimed my lug nuts were "too rusty" and they didn't want to break a stud, they didn't even attempt to take any of them off. I took the car home and got the lug nuts off all 4 tires by hand. Poor time management and they just wanted to get home since they close at 7, I will never be back for any vehicle related purposes.

Took our Volkswagen taos there due to the fact that no other place could diagnose or even attempt…read moreto fix the issue. Finny's took it made a call called us back and fixed the issue with speed, professionalism, and total care. Would highly recommend these guys total rockstars.

Repaired several issues such as , components that would cause check engine to light . Also other…read moreproblems with DPF light being on as well. Fairly priced , friendly people to do business with, knowledgeable. I Highly recommend

Once I started bringing my vehicle here (2009), it was clear, I had found my "go-to" place for…read morerepairs and maintenance. Customer service is amazing, prices fair, and, most importantly, they are reliable. This always my first recommendation to anyone needing vehicle service and maintenance.

great service.did not wait long.price was cheaper than buying the whole exhaust assembly from the…read moreconverter back from a auto store .then you would still have to pay someone for install.i will be back for future needs!!

If you are looking for a good price this is the place to shop, also financing didn't try to hard to…read morepush "extras" on the loan. If you're looking for a great experience, I would go elsewhere, I'll start with the staff. Salesman was chewing tobacco and spitting on the ground right in front of my wife, son and myself. We went inside and there was more of the same, other guys spitting in garbage cans around the showroom. Just not professional at all! When I picked up the truck, it wasn't cleaned like they said, gas light was on, oil change light was on, low tire pressure lights were all on. I said something to the salesman, and he ran and put five gallons in the tank. It would have to be a GREAT deal for me to ever shop there again!

purchase a 2027 Chevrolet 271, Traverse AwD on Aug 10, 2026 but let's go back, on August 3, 2026 I…read morewalk in Big M Chevrolet and Let the sales Manager Noah know exactly what I wanted, they found exactly what I wanted, I was required to put down a $500 deposit, which would go towards the purchase of the vehicle. Now let's fast forward, on August 7, 2026 Noah and myself negotiated a final sales price out the door at $55K shook hands at all, which I brought up 2 checks totaling $55K on August 10, 2026, then it hit me Saturday September 19,2026 I gave them $500 to much. The sale manager and sales man agreed on Saturday that it would be fixed. Now today, they tell me, we did agree on $55,500.00, after speaking with a friend of mine who is attorney, he said look at all your paperwork first. Where it's true they added in that $500 making the total cost $55.5K, yeah they got me for the $500, I recommend if anyone purchasing a vehicle from them look over everything with a fine tooth comb. And now they are lying saying we shook hands on agreement of $55.5K, I guess it's about job security, it's not about the $500 now. It's about folks can lie in your face without a conscious. I guess I have to at least give a star, I wish I could give no stars.

As always excellent service, been coming here for three years now and still no complaints. Quick…read moreand efficient service, suggestions on services that I can do to keep my car up and running; but not hard like a car salesperson. The value for my services were par for course, no issues there. See you in about 3-4 months!

I've been waiting to get a regular oil change for an hour. I've moved from k e bag to another with…read moreno one giving me any type of timeframe how long it's going to take to even get serviced. I was told I was I. The lane for an oil change and this car hasn't moved in over an hour. Either they're really short staffed or they're not really organized. I'm leaving without all that time wasted

I don't understand why you charged me $215.15 just to scan my truck today? you told me that it was…read moremy battery. i then toke it to BIG-O tire as that is where I bought my BATTERY'S. They said that they were fully charged, so they put it on their scanner, the report said that I had an ELECTRICAL problem. he cleared the " check engine light off. so far the light did not come back on. Oh by the way BIG'O did not charged me at all (FREE) I would like a refund on the charge I paid for. Alfred "BUD" Wilson 110 Kentucky Oaks Trail Elizabethtown, KY 42701 541-588-2855

This place is as worthless as tits on a bull. And don't get me started on Joe. Workmanship is poor…read moreand when do you go back to point out what they screwed up they redirect the problem at you. If you do, crappy work, Fix it, Make it right. These bozos do anything but make things right. I will never bring any of my vehicles here nor will I ever refer anyone to this shady establishment. You'd be better off giving your three year old, a toolbox. And the work order to fix your automotive work needs. I doubt these clowns could even successfully change your oil without screwing that up. Stay away go to a reputable company.

Came here to see Steve the tire expert / manager for advice on a set of tires. He was highly…read morerecommended by a few locals who swear and trust their fleet for both price value and service. Steve helped to suggest a few brands. And now I have a truck that rides like a car now. My last set were off road BF Goodrich all terrain AT/TKO 8 years old with 40k miles. That were dry rotting for the past 3 years. The tires looked good except one started to cap separate. They have very new Hunter mounting and balancing machines. One out of 4 rims had a paint scuff scratches damage to the rim so I'm happy as these are the second set I've ever purchased for the truck. One of 4 of the valve stems was missing a cap. I'm guessing they were in a hurry. I'd take one off my lawn mower. In the meantime. As a former tech. I know things just happen. So. In general I'm happy. Service 3 Ambiance 5 Location 4 Value 5 22/2015

Got my brake pads and rotors done by them. Found out I had air in my brakes when I attempted to…read morebrake and got a delayed response. Almost causing a CAR ACCIDENT! Took my car back and was told "We're swamped. Can you come back tomorrow?" Idk who they think want to drive on a faulty brake job completed by them. Horrible customer service and brake job and even worse people. Good luck if you use them.