I had a flat tire. Great service. Work performed well. Nice price. The people upfront were very…read morenice and professional. It's a good find.

Big O has Awesome customer service, great prices. Quick to respond when we called to inquire.read more

I am always pleased when I take my vehicle in the be washed. The employees how run the main carwash…read moreare professional and do a great job before entering the tunnel. There is an additional touchless tunnel as well. After you have completed your carwash, there are over 10 complimentary vacuum and personal detail stalls to clean the interior of your vehicle. Each stall has a large garbage can to dispose of items you want to get rid of. There are vehicle maintenance bays that offers oil changes and other repair services. The location is in a good area because it is located between 2 major intersections allowing exiting vehicles to safely enter traffic. Unfortunately if drivers want to enter from the southbound traffic lanes, there is not enough room for 2 vehicles which causes rear end motor vehicle accidents. The prices are reasonable and there are available monthly car wash memberships. Most importantly The Metro offers a discount to active duty and retirees.

Conveniently located and the service guys were very nice. I have started getting a car wash at…read moreleast once a week and the vacuums are a plus. Thank you

This is an absolutely horrible place. The staff is extremely rude and lazy. They will also lie to…read moreyou and tell you that they can't do a certain thing when in reality they actually can ... they're just lying to get out of work.

Absolute pitiful excuse of an auto shop. Had an appointment at 6 pm to get 4 new tires on my car…read more Gave all the information they needed and by 6:05 my wife and I went to grab a few things. Got a text at 6:40 telling me they just pulled the car in, I went to go see what the hold up was. Once I got to the back the mechanics claimed my lug nuts were "too rusty" and they didn't want to break a stud, they didn't even attempt to take any of them off. I took the car home and got the lug nuts off all 4 tires by hand. Poor time management and they just wanted to get home since they close at 7, I will never be back for any vehicle related purposes.

I had the best service with this Company!! I had a…read morereplacement transmission put in and they did an amazing job!!! Kudos to Steve, David and Mason.... They are my mechanics for sure now.. P.S. I've other wrk done with them. They did great and that's why I returned for their expertise on my tranny!!!!!! From: Cindy and Jerry Cooke I did the review bc they were superb. When, I told them I was putting a great review..he thanked me.

Somehow my reviews on Google are getting taken down by the owner. Do not go to this place. You will…read moresit there and waste hours, on point hours, for something as simple as an alignment. Three hours later we come out with alignment and it was damn near the same when we went in. 90% of the reviews on google are her workers.

Repaired several issues such as , components that would cause check engine to light . Also other…read moreproblems with DPF light being on as well. Fairly priced , friendly people to do business with, knowledgeable. I Highly recommend

The customer experience is always top priority. His prices are fair and he's willing to communicate…read morewith you the entire way when explaining what service is being done and why. He won't find any and everything he can find to charge you for especially if it's not needed. His knowledge in imports surpasses anyone else in this area and your vehicle will be in great hands!

Once I started bringing my vehicle here (2009), it was clear, I had found my "go-to" place for…read morerepairs and maintenance. Customer service is amazing, prices fair, and, most importantly, they are reliable. This always my first recommendation to anyone needing vehicle service and maintenance.

great service.did not wait long.price was cheaper than buying the whole exhaust assembly from the…read moreconverter back from a auto store .then you would still have to pay someone for install.i will be back for future needs!!

Called the service department in the early hours. I waited a out 15 minutes and then the phone rang…read morefor about 5 minutes and no one answered. I just hung up and called another chevy dealership

Upfront when purchasing they could not have been nicer, of course that is how sales have to be…read more When I signed the paperwork (and I take responsibility for this) they had slid in the extended warranty. I know. Know what you are signing. The vehicle was paid off 6 months later and at that time I attempted to cancel the extended warranty. Suddenly these super friendly people didn't want to talk to me. FINALLY I talked to someone in finance who said they would take care of it. Here I am a month later, no check even though I was told a check was cut and mailed. I'm trying to get the check info but again when I call I am put on permanent hold, sometimes hung up on or sent to a voice mail that seems to always be full and can take no more messages. I have received numerous Emails from them trying to get me in to purchase another vehicle but 0 Emails, texts or calls about my issue. I have now filed a complaint through GM and hope the corporation cares at least a little bit about customer relations. Caveat Emptor. Buyer Beware.

I've been waiting to get a regular oil change for an hour. I've moved from k e bag to another with…read moreno one giving me any type of timeframe how long it's going to take to even get serviced. I was told I was I. The lane for an oil change and this car hasn't moved in over an hour. Either they're really short staffed or they're not really organized. I'm leaving without all that time wasted

I've been here for an hour, currently waiting to check out even though my service has been done for…read moreawhile. When was turning wrenches for a living I could do a complete oil change including inspection in 7 minutes. I could've done a service on all 5 cars on this property by myself in the time that I've been here. This process is insanely slow

I don't understand why you charged me $215.15 just to scan my truck today? you told me that it was…read moremy battery. i then toke it to BIG-O tire as that is where I bought my BATTERY'S. They said that they were fully charged, so they put it on their scanner, the report said that I had an ELECTRICAL problem. he cleared the " check engine light off. so far the light did not come back on. Oh by the way BIG'O did not charged me at all (FREE) I would like a refund on the charge I paid for. Alfred "BUD" Wilson 110 Kentucky Oaks Trail Elizabethtown, KY 42701 541-588-2855

This place is as worthless as tits on a bull. And don't get me started on Joe. Workmanship is poor…read moreand when do you go back to point out what they screwed up they redirect the problem at you. If you do, crappy work, Fix it, Make it right. These bozos do anything but make things right. I will never bring any of my vehicles here nor will I ever refer anyone to this shady establishment. You'd be better off giving your three year old, a toolbox. And the work order to fix your automotive work needs. I doubt these clowns could even successfully change your oil without screwing that up. Stay away go to a reputable company.

Got my brake pads and rotors done by them. Found out I had air in my brakes when I attempted to…read morebrake and got a delayed response. Almost causing a CAR ACCIDENT! Took my car back and was told "We're swamped. Can you come back tomorrow?" Idk who they think want to drive on a faulty brake job completed by them. Horrible customer service and brake job and even worse people. Good luck if you use them.

I needed some work done on my vehicle. I called in advance to see if they had the parts I needed…read more Poet and his team provided me with excellent service.