My catalytic converter was stolen while I was on a caregiving job. WDRB contacted me and I agreed…read moreto do a story to make the community aware of this very common theft/vandalism that has been happening in all areas of the country. Here is a link to the story: https://www.wdrb.com/news/police-see-spike-in-catalytic-converter-thefts-in-louisville-say-crime-happens-in-minutes/article_f5d1c8d0-6498-11eb-9ce6-0b879655268a.html I don't live in the area where I was employed and I had no idea who to call when I discovered this theft/vandalism. Therefore, I started looking at online reviews in order to find a reputable, local repair shop. I finally chose Louisville Automotive Shop. I took my vehicle to this establishment because of their great reviews. Throughout the process of trying to get my car repaired, I had several issues with my insurance company. They were a week late getting an adjuster to assess the damage. Then, the estimate they provided was garbage because the quote consisted of the incorrect parts and labor needed for the repair. That was just the beginning of how inefficient and time consuming this nightmare process became. Nermin is the owner of this established business. He took over this tedious process and turned out to be my saving Grace in this scenario. His first experience was when the towing company, assigned by my insurance provider, was delivered my vehicle to the wrong address. The shop was closed that day and Nermin took his day off to find the car several doors down the street. It was left in a random parking lot, unlocked, with the keys openly visible in the center console cup holder. He took the car to his shop and parked it inside the locked garage. Unfortunately, that was just the beginning of a long, arduous process. The insurance company was not willing to provide the financial reimbursement needed for repairs and the whole process. I was told that this process should be approximately 3 to 4 days took 3-4 weeks. I could have never gotten my repair completed without the assistance of the owner, Nermin. He even gave me his personal cell phone number in case I needed him after the shop hours. He also called me to check in every few days to keep me notified of the "progress" regarding the repair. He fixed the vehicle within 2 days after the insurance company finally did their job. The icing on the cake was that he delivered my vehicle to my home, which is VERY FAR out of their delivery area. Nermin prides himself on being fair, ethical, friendly and knowledgeable business man. He will make sure that your repair is completed in the correct manner and that you leave a happy patron. You can't go wrong with this amazing local automotive shop!

They do not know how to do a proper oil change. This is the second time that I've come and my car…read morehas indicated that it needs oil a week later. Now I am fully aware of the Audi oil problems but when I was going to Firestone, I would never have an issue immediately after. It seems like they're more focused on doing an inspection and finding a major repair to fix than just doing an oil change! I won't be back because it might be cheaper than Firestone but it's not worth me having to put more oil in my car after I've paid them $80 for an oil change! Don't waste your time

When you find a good mechanic, you want to share the information. D&S have been keeping my…read morevehicles on the road for years now. I dropped my MIL' s van off the other day and bumped into another friend I'd recommended Daniel and Scott to. They do a great job, they stand behind their work, and it is fairly priced. Can't ask for more than that.

Scott at D&S Automotive worked pure magic on my classic Cadillac -- bringing her back to life in a…read moreway no one else could. His craftsmanship, care, and deep knowledge of vintage autos are unmatched. Truly an expert who takes pride in his work. Highly recommend!

I found a car shop here in New Albany, Indiana called Kaiser Tire Pros through Google Maps, and the…read morepositive reviews caught my attention. I initially planned to stop by just to get a quote for four tires and a wheel alignment. After speaking with the gentleman name Carl at the front desk, I immediately felt at ease. What began as a simple inquiry turned into a genuinely reassuring experience. The professionalism, respect, and care I received went beyond my expectations. As a disabled veteran, I'm often cautious and guarded when dealing with businesses, but this shop made me feel safe and respected. Because of that, I feel confident saying this will be my go-to shop moving forward. Thank you for the honesty, patience, and service you showed--it truly mattered.

Carl and his crew are awesome. We had tires put on 2 different vehicles. They have never rode so…read moresmooth. Great value and they also check the vehicle and let you know what might need to be replaced without being pushy like other garages. Going to take my truck and my sister's car to get tires put on also. Highly recommend them.

Great mechanic shop, awesome work and honest fair pricing. On time with completion of jobs. I've…read morehad the total come in under the estimate twice. They have worked on our BMW twice, we won't go elsewhere.

Disappointed kept my car for 7months, i was getting the run around, they didn't keep in touch I had…read moreto call, check the status it was always the same answer or the owner was working on it half the time owner wasn't there, I'll ask if the owner could return my call had concerns an questions. Serivce I'll give 4/10 I wouldn't recommend anyone else I had a friend came with there car, his car was there for 3 months and they didn't fix or give him any updates. Also poor mechanics need more training is my opinion. Idk but they'll never get my services again. Waisted time and money. my car actually at the BMW shop now

Have taken our vehicles to Tony's for more than 40 years. They do great work, honest and stand…read morebehind the work they do. You go in and wait for your car and you hear the same from other people waiting and picking up. Long term repeat customers of 20-30-40+ years.

having a nice truck, I guess they thought they could get some money from me. told me it be $200…read moreplus to align my truck (dually on 22s) then call me saying I need $5200 worth of parts. I'm mechanically inclined so I checked it myself after to verify. After me and another local shop looked at it ,only one part was "bad" wasent even relatable to the actual alignment. they aligned my truck no issues for less than $100, and come to find out this is a common issue with this shop. I don't like leaving bad reviews but this was ridiculous!

The only place I would take my cars for repairs. They have serviced our cars for more than 13…read moreyears. They frequently recommend NOT to make repairs that would not make sense or that can be safely deferred. I would not take my cars anywhere else.

This is my first time using this business. It was recommended by another auto repair shop who was…read moreunable to fix our car. They didn't have the available means and thought it would need to go to a dealership for repairs. The dealership (we tried four) couldn't get us in for weeks. SMI was able to accommodate us within a few days. The workers here were very quick, professional, and didn't try to get us to spend unnecessary money. Prices seemed extremely reasonable. They have great communication. They have earned our future business, and I look forward to working with them again (although hopefully not soon).

You could not take your vehicle to a more honest place. They might not be the cheapest but they…read moreare fair, experienced and trustworthy. I think they actually care about the customers and giving good service.

Took my truck into Neutz & Tudor and as always they did a remarkable job. I was contacted and told…read moreabout a small issue I was not aware of as well. I trust this place of business and will always have my vehicle serviced there. They are competitively priced and perform Quality work every time!

I called them and had some questions about my diesel Jetta and they said they couldn't help me but…read morethey called me back after a few minutes and gave me great recommendations on what I could do and affordable options. They said we'd love to take your business we're sorry we can't help you but we think this is going to be better for you. I will definitely be going back when I have some thing they can work on so nice to find an honest mechanic

Is you have a German car this shop is outstanding - knowledgeable and affordable. They tell you…read morewhat needs to be done and what can wait. I trust them with our cars greatly!