Excellent service. Good warrant. i have 4 vehicles and Discount Tire has put tires on everyone.read more

My son had taken a tired to Big O in Jeff and they told him they couldn't plug the tire that I…read moreneeded a new tires. I called around and Discount Tires always has the best prices. They ordered the tire for me, but when I took it up there, I asked them could the old tire be plugged? He said they would look at it and let me know. Went to pick up the tire and they were able to plug it. This is why I continue to go back to discount tire, because they could've charged me for a new tire, but did the right thing and plugged it saving me more money.

Jacob (Jake) was absolutely amazing! I just moved to Louisville from Austin, TX. When I landed at…read morethe airport my BMW had a flat tire. AAA towed me to Discount Tire which was closed. I called first thing in the morning and Jake re-assured me I didn't have to worry & they would be able to take care of me. When I arrived Jake was very professional and calming. He searched my car for the tire lock key & when one wasn't found he was able to go back & work with the Mechanics to determine if Discount tire had one for my BMW. Even BMW sent me the wrong lock key when I proactively ordered one so I would have my own for the car. Jake was able to use critical thinking (I was lacking in the moment) to let me know we could use the key I purchased by putting on the kit provided by BMW. I could go on & on about how thorough Jake was to make sure I was back on the road quickly. This included buying the same BMW tires I had through Discount tire sources. He even suggested and taught me about tire flats to ensure if this happened again, I could drive on the new tires he ordered for me. He also got me a spare which I didn't have because BMW cars don't come with them when purchased. I didn't know that until I had the flat. I was a mess. I have told everyone I know about this discount tire & Jake. I will definitely be back for all my tire & windshield wiper needs.

Getting new tires can be kind of a hassle. Unless you know specifically what you need you have…read moreshop around and compare prices and service, maybe look for a way to get a good deal. My wife's care needed new tires and I did more than my fair share shopping around and bargain hunting, but kept coming back around to Discount Tires. Not only are they convenient (maybe 2 miles from home), but had some of the most consistent number of reviews with high marks. Discount Tire does a great job of making it easy to get tires. Their website does all the heavy lifting. If you know you the size you're looking for, that's half the battle. If you're shopping using tire size they'll also cross-reference the year/make/model of the car so they know you're purchasing the right thing. Fill out a little more information, set your appointment time, pay in advance, and that's it. You'll get a text confirmation that makes it easy to confirm your appointment and track your progress! What's really neat is that you'll get another text the day of your appointment to confirm (once again) your time. You can let them know when you're on your way, and then it'll keep you informed of how long it'll take before your car is done. I love companies that embrace technology as a means to make a better customer experience. In our case it said our wait time was about 45 minutes, meaning it'd be done at 2pm, which gave us enough time to get lunch. We grabbed a quick lunch and were going to make another quick stop on our way back to Discount Tire when I got a text that the car was ready. About 35 minutes later. TEN minutes faster than their estimate! Awesome! Kirk was the employee that helped us out (my wife arrived before I did) got the (ahem) wheels in motion (did you see what I did there? :) ) and was a pleasant person to deal with. All told, we spent less than 5 minutes in his presence. The customer waiting area (that we didn't use) was rather spacious and kept very clean. The entirety of the welcome/customer service area was very nicely maintained. This tire experience was 100% amazingly awesome and easy. The next time we need tires, Discount is the place we'll be going.

Great customer service and I didn't have to wait long, I got 4tires and im happy with the service.read more

I can't say enough great things about Big O Tires! Every time I come in, the service is fast,…read moreprofessional, and honest. Dalton, in particular, goes above and beyond--he's incredibly knowledgeable, friendly, and always takes the time to explain everything in a way that makes sense. You can tell he genuinely cares about his customers and takes pride in his work. Thanks to Dalton and the entire team for making every visit stress-free and ensuring my car is in great shape. I wouldn't go anywhere else!

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

Quickly repaired a couple of issues in my 2003 BMW 525 The…read morebill was reasonable, too. Friendly staff.

I recently realized my tires on my car were looking ROUGH. My parents suggested Discount Tire to…read moreme, as they have gotten new tires here, so I looked it up online. I really like how I could browse the tire selection, read the reviews, find a price point that met my budget, etc... all from the comfort of my house. Many other businesses I looked at did not offer such. I made my purchase online and also was able to schedule installation for a time that worked for me. It really was SO convenient, especially for a process I am not entirely comfortable with. (In the past, I've only bought tires when I had a leak, etc., and I didn't have the opportunity to choose where to go, etc.) The day of my appointment, I drove to the shop, parked, and went inside. I was greeted and received great and thorough service from the employee. He told me it'd be about 45 minutes, and they'd get it taken care of. I ended up checking out the Big Lots behind the building and walking around some, but you could easily hang out in the shop. In less than 45 minutes, I went back inside, and my car was ready to go. I was able to check out quickly, and I was on my way. It has been a couple weeks now, and I have been pleased with my purchase. I would definitely use Discount Tire again!

Called in to have some tires installed, I was told they could have me ready in 1hr. 45 minutes…read more Arrived at 1:30, at 3:15 I asked for my keys to leave, they had not touched my car. Soon as I pulled out, I received a message that they were getting ready to start working on my car. The Manager made no attempt to stop me when I was leaving. I hate when companies will tell you something to get you in the door but dont deliver. I have purchased several sets of tires from them in the past, time to find a new dealer. I may not have been so bothered by this if they had not pulled 3-4 cars in that arrived after me.

I live in Prospect and drive past at least 5-6 tire retailers on the way to their shop, EXTREMELY…read moreprofessional and courteous and well worth the drive. We wouldn't go anywhere else!!! Joel Berkley Business Consultant

Earlier this week, my husband discovered a slow leak in one of his tires. I stopped by Discount…read moreTire without an appointment, and they took a look right away. Unfortunately, the tire had a screw in a spot that couldn't be patched, so it needed to be replaced. I was told the replacement might take 2-3 days due to high demand, but it actually arrived the very next day and was installed promptly. Just two days later, I found a screw in one of my own tires and headed straight back. Aiden, who had helped me before, was there again and got my car in immediately. This time, they were able to patch the tire and had me back on the road quickly. The team at this Discount Tire is efficient, professional, and consistently provides great service--we'll definitely keep coming back.

Had to replace my brakes. Quoted a good price and got it done fast. Definitely will use them again.read more

Have always had Good prices,and their Service is Top Notch, go and see Glen and you will be in Good…read moreHands....I am getting ready to send a Friend to see Them? Thanks,Guys?

Being very talented at hitting curbs and flattening tires means I know where to go to get a cheap…read moreused tire... but when I'm not in my own neighborhood, it can be difficult. I'm very grateful to the team at AA. My car was towed there late at night, and the next day, they replaced the tire. Unfortunately, it ended up being a little too loud, so we took it back in today, and they fixed it immediately. They are open later than most places, and they even have weekend hours! Staff is helpful and nice. A good experience that will have me returning even when it isn't just the closest place available!

We were visiting from out of town and stopped by the 7th street location and Josh and Christine…read morehelped us out. They were super friendly and were amazing!! Thank you!

This is my favorite tires plus in town! Steve, Josh and the entire team are always so personable…read moreand great! I call a day or two ahead, schedule and oil change and then head over to Heine Brothers to catch up on some work, shop Chenoweth Square or get in a workout at Byou. Give the us about an hour and the oil change is done, tires are rotated, if an alignment or anything else is needed they give you a call and it's done! The tires plus credit card offered different promotions and road hazard is a must! Got nails in two new tires (I drive a lot) within a month and they were replaced at almost full value (minus disposal fees and taxes).

Keeping the crooked mechanics reputation alive. My wife had to have a flat fixed. When she took it…read morein, they said it also needed a front end alignment I am very knowledgeable about cars, and I knew that there was no uneven tire wear or pulling from side to side and that the alignment had recently been checked. So I took it to the dealership, had the alignment checked again and had it printed out and then returned to tires plus to show them that they had been trying to scam us.