1. Jiffy Lube

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Louisville, KY

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Jiffy Lube

4.2 (22 reviews)
Closed • 8:00 am - 7:00 pm

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The oil is up to where it is shiny in the pic. Should be half that. Todd the owner won't admit wrongdoing and I have no transportation now.
Joseph S.

Beware. This is what they did to me. Went for oil change, and they only replaced the filter but did not drain my old oil. They then added 4.3 MORE quarts to my engine. Todd the owner was the man in the lower bay that day. When he came to look at my car (which did run shitty after the oil change then died after 500 miles) he told me I must not know how to read a dipstick and it was an air or fuel issue. WTF? Take pride in your work and don't tell lies. A photo is attached. I am also GMail User and posted as such, but wanted you to know I am a real person. They destroyed my engine and refuse to take any responsibility.

Really exciting stuff.
Joseph T.

It is what it is. It's a service station. The guys aren't mechanics. They just service the cars they get. They aren't trained to tell you what is wrong with the vehicle. For example - last time I was in here, they mentioned that I was a little low on coolant. So they topped me up. What they didn't say is WHY it was low on coolant. They didn't see the leak. My point is - I don't think they really look for or notice these things. So to investigate mechanical issues, take it to a mechanic. This place is fine for regular service to a vehicle. It is expensive for what it is, but you pay for that convenience. It is quick.

The oil is so above full it is ridiculous. 2x the oil needed. Todd the owner won't admit wrongdoing. Didn't drain old oil, just put more in.

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2 years ago

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Jiffy L.

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10 months ago

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8 months ago

always come to this location, workers always have Good communication and fast and reliable

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2 years ago

Great service, friendly staff and took care of of my vehicle in a timely manner. Also appreciate no pressure on added services.

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Jiffy L.

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1 year ago

amazing service and great customer service! I think his name was Ryan, he was a delight and helped us with everything we needed done.

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2 years ago

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2 years ago

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2 years ago

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2 years ago

fast, friendly, will come back! Andrew and dawn it's treated me great, they are fantasti!

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9 years ago

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5 years ago

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7 years ago

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7 years ago

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12 years ago

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4 years ago

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6 years ago

Was in there yesterday Rob was such a great help! Will definitely be taking my car there again!

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4 years ago

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6 years ago

Everyone was very polite and they did a great job on my car and in talking to me I'll be back for sure

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7 years ago

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6 years ago

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8 years ago

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8 years ago

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Review Highlights - Jiffy Lube

“Scott and Gerald were excellent in helping me get vehicle repaired.”

Mentioned in 2 reviews

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Bought my car from HoL all the way from Florida! The sales process with Justin was very easy and…read morestraightforward. Jeff handled my finances and also did a wonderful job. Purely professionals. Would highly recommend working with Justin and Jeff!

We bought a new 2025 Tuscon in October of last year. We have been happy with the car, preformance,…read moresafety features and comfort. Since it was a new car it comes with free oil changes and tire rotations for the first 3 years/3600 miles. We have just put 7000 miles on the car and called to schedule the first free service. My husband took the car and within an hour they had the car ready. While driving the car the next day we see on the car's display panel the tire pressure is low on all 4 tires, You would think that a tire rotation would include airing up the tires. This prompted my husband to check the oil. The dipstick showed the oil level at just beyond the empty level. This was on a Saturday morning. We called the dealer but the service department was closed. Derek, the manager on duty talked to us and was very accommodating and worked with us to get it fixed. We had to add oil to the car so it would be safe to drive to the dealership. Derek lent us a car to use until they could get the oil changed properly and get the tires aired up by Monday. When we arrived at the dealership on Monday morning first they had trouble finding our car. Once we got the car home it was still low on oil and still low tire pressure in all tires. My husband had to add 1/2 quart of oil and air up the tires. Pretty sure i wrote a review when we bought our car and it was glowing. So is it after you buy the car that the service goes to pot? If so pretty sad. We will pursue other dealers for having our warrantied service completed in the future

Tire Discounters

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My car developed a tire noise and Chester and his crew have always took good care of it. I tend to…read morekeep my cars a long time and they are a good reason why I am able to! They checked the alignment and a few other things in the front suspension and gave it a clean bill of health. It drives so much nicer now. Thanks again and it's nice to have a "chain" outfit that puts the customer first. (Nothing against "chains" but it's hard to find one like this).

Let me tell you about a very disappointing experience I have had over the past several months with…read morerepairs to my car done at the Preston Highway TireDiscounters location. It started on August 2, 2025 with the purchase of four new Cooper Endeavor Tires with the 36 month warranty and lifetime repair. I was also told I needed new brakes and rotors. Out the door for only $2455.98. Several months go by and on May 19, 2026 I return for a rotation, balance, and alignment. Well this time I apparently need shocks, struts and control arms. $1630.58 more and they couldn't do the alignment part because something was "locked up".Not a week later on May 25, I was driving in the rain and the cars steering was loose and erratic and I sideswiped a curb which blew out the 2 drivers side tires. I took it the next day and had two new tires put on, but inexplicably, they put them on the same side if the car instead of on the same axle. The next time it rained the steering was completely compromised and I had to pull off the road. So I took it back in and was told I needed shocks and struts (again), a new CV boot and axle shaft, a rack and pinion assembly, and $4124.25. And by the way, those tires you bought a year ago that are worn down to the wire mesh aren't covered under warranty because the suspension was causing them to wear irregularly and you don't have the road hazard warranty, which it turns out, I did. So my questions are as follows: 1. How did they not notice the wear on the front tires when they did the rotation, or when they did the control arms, shocks and struts and let me know at that time? Had I known that the 1600 I put into that repair was going to be pointless as the front suspension also had severe issues, I WOULD HAVE MADE THE COMPLETE OPPOSITE DECISION. 2. What kind of tire professionals put two new tires on the same side of the car. Even I know that new tires go on the same axle. Could this have caused/exacerbated the front suspension needing major work? Its either that, or they purposefully neglected to tell me about the existing issues going on in front. So either they messed up my car by putting the new tires on wrong, or they failed to tell me about the front tires and suspension being a severe danger. Either way a pretty sketchy way to milk another 4 grand out of me. 3. What absolute NERVE of them to not honor the warranty and have me leave the shop in a dangerous vehicle. I don't give a damn about how new tires "would just wear down in a month or so" when your warranty covers replacement or repair and they knew my tires could blow at any time. I am infuriated at the time , money, rental car fees, and the fact that EVERY TIME I LEAVE THAT SHOP MY CAR IS WORSE THAN WHEN I BROUGHT IT IN. Strangely enough, I have a documented PPI by a certified mechanic who inspected my vehicle on March 10, 2026 which indicates both sets of shocks and struts were in good condition. Bottom line, do not patronize these crooks under any circumstances. You will be sorry and broker if you do.

Jiffy Lube - oilchange - Updated October 2026

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