Fixed coolant leak, get it home, still leaking coolant. Shop claims system was pressure tested and…read morepassed. Get it back into the shop; fix second leak with additional parts and labor costs. Claims pressure tested system and passed for the second time. Currently no leak. Took two trips, two bills, and didn't have my car for little under two weeks. You decide if this is the experience you want.

They have always gone above and beyond to keep my Acura RDX running exceptionally. One time, I was…read morein Florida and was experiencing a problem. I could still drive when I called them for advice. They told me where to drive to get to a place like them on the way home to Wisconsin. They called the new place to be ready for me with the part I needed when I arrived there. One hour later we were back on the road again on our way to Wisconsin. We had lunch while we were waiting. Incredible.

When I used to live in Madison, WI, I previously took my old car into Broadway Tire & Auto to get…read morerepaired at least a few times. Out of all the times I've been there, the repair shop has had terrible customer service. I've had to deal with a man who works there named Tim who has always been unfriendly and disrespectful to customers. Another thing I've noticed about the auto mechanic, Tim is that he seems to be pissed off all the time. One time, when I was about to move to Los Angeles, my car was having problems and the motor got loud after I hit a curb that I didn't see. Sometimes, old cars are like that, and my old car had a lot of other similar problems when I got them fixed but they weren't fixed for very long. When I brought my car in to get looked at, Tim told me that he would take a look and let me know if there are any problems. An hour or 2 later, I got a call from Tim, and he told me that my car was severely damaged and that it can't be driven just because hitting the curb damaged a lot of things to that car. He blamed me for the damage and told me that he thinks I'm a bad driver even though I'm not. I explicitly told Tim that I was under a lot of stress and that I have to get on the road in a couple days to move to my new home and that I have no other choice. Tim didn't even care how I felt, and he told me that if I want the car fixed, I would have to pay $1600 which was a lot of money to spend out of my budget when I needed to save up most of my money for my move to LA. He also told me that he thinks I should sell my car and then fly to LA and buy a new one there if I don't want to pay the $1600. He even told me to come back over so that he could talk to me in person and show me what kinds of problems there were with my old car. Because I was in a very tough situation and on a very tight schedule and wanted to be able to get on the road to California on time, I just told Tim to fix the car as soon as possible and that I would pay the money for it. The repair took longer than I expected and all I did was hang out around the area all day but never went home. When I went back into the repair shop, I asked Tim if he could give me my keys to my apartment so that I could go home and rest until my car got fixed, but he refused to do that, and he threatened me by telling that if he gives me my apartment keys that I'll have to postpone my car repair and wait until the next day. I said no to that, and that I need it done as soon as possible so that I can get on the road on time. I spent all day waiting for my car to get fixed, and as it got closer to the time that Broadway Tire & Auto closed, I got a call from Tim letting me know that my car has been repaired and was ready to be picked up. When I got there and paid the money, my car was not in the parking lot, and when I asked Tim where my car was, he told me in a mean way that the mechanics were still finishing my car repair but that they'd leave it with me as soon as they were done. This made things even more frustrating that day, but as soon as I paid for my car repair and left, I knew that I shouldn't go back to this place again for car repairs or any other type of car maintenance. And even later on, my old car started to have a lot of mechanical problems again shortly after I got it repaired there. I do not recommend Broadway Tire & Auto. The mechanics that work there as well as the manager, Tim are very unfriendly, and they take advantage of people and try to rip them off by charging more money than most people can afford. If you don't want to be put in a tough car situation like I was in at Broadway Tire & Auto, then I'd say it's not worth it.

Got an oil change here - my car wasn't behaving normally afterwards so I had it checked out…read more Broadway tire drained my transmission fluid and overfilled my dirty oil. LOL. My car's okay but it could've been worse. I don't write reviews but just wanted to put this out there - a mistake like this shouldn't happen at a reputable mechanic in my opinion... Turned a $50 oil change into a $250 headache.

Had my 2014 Jeep Patriot towed here after the starter died on me. Was initially quoted ~$860 for a…read morenew starter ($660 for an aftermarket refurbished) as Clausen claimed it was necessary to lift the manifold to reach it. However, I'd already done some research on the procedure and was suspicious. I called seven other mechanics and watched videos on how to change the starter in my vehicle, none of which indicated lifting the manifold was necessary, all of whom quoted it'd be ~$400-$500 for a new starter. I called Clausen back stating my belief that lifting the manifold was unnecessary and to please verify and, if so, if they were willing to price match the other quotes. Instead, Amber at the front desk was adamant she "trusted her tech" and doubled down that if I wanted a new starter it would be $860. So I towed my Jeep just down the road to Reece auto. They completed the job without needing to lift the manifold and charged me $390, less then half what Clausen quoted. Long story short: whether incompetent or crooked, Clausen tried to charge me $500 to perform unnecessary work. Amber may trust their tech, but you sure as heck shouldn't. AVOID.

Really great guys running this shop. Good, kind, patient, honest people that you can really trust…read moreto do what your automobile needs in every scenario. Highly recomended.

When Shawn owned Capitol Tire it was the most honest car repair place in town…read more Shawn retired and sold Capitol Tire, now expect to be told you need service and parts you don't need.

No, Just no, do not go here. Outrageously overpriced. They recommend a ridiculous amount of repairs…read moreand service. It's really sad how the new owners have totally destroyed what Capital Tire used to be; a trustworthy repair shop with reasonable prices and integrity. I checked with another shop about the one repair that they listed that I probably do need and found it for half the price they were going to charge me.

I had an evap leak in my fuel system that caused a pesky 'gas cap' light to come on in addition to…read morethe 'check engine' light. I went to them to get it taken care of and they got the job done. They took great care of me to such an extent that I want to bring my vehicle back for any maintenance that needs to be done. Pros: The front desk guy: very friendly, he remembers the clients and interacts with them on a personal level. My vehicle was not completely repaired on the first try. I called when the issue resurfaced and he immediately remembered who I was, expressed concern, and scheduled a follow up appointment. Their attitude: it's evident that they are committed to getting the job done right. It seems as if every person working there has a genuine love and interest for what they do. Their integrity: you have to worry about whether mechanics are trying to upsell you on things you do not need a lot of times. This was not the case here whatsoever. I did not get the "greedy" vibe from this place. They were genuinely concerned with fixing what the issue was and sending me on the way from there. Cons: I'm short on that right now. It was an all around positive experience.

Great local shop that we trust to bring our cars to. We know they are honest with estimates and…read morethe work they do. Best to plan ahead on when maintenance is needed so they can fit us in for appts. There is a reason they are so booked up - they are the best!

Honestly could not be happier with this place! Brought my Jeep in for a noise issue with my tires…read moretoday. The staff got right after it immediately and came back with some interesting information. Apparently, after a visit to a local dealership for a routine check up and oil change about a month and half ago, the dealership failed to assemble my tires securely to my vehicle. That's what the noise was. Holy crap, right?! After the guys told me, they went back, securely fastened the tires to my vehicle and charged me nothing for it!! NOTHING!! I was expecting a ball joint, a wheel bearing, or something else was the issue and was going to cost me a decent amount. How's that for honesty? I know where I'm coming for any future auto issues. Anyone reading this should consider South Street Motors as well. Highly recommend. Thanks again guys!!

I lost my lug lock, several places in the Madison area were unable or unwilling to help me, a…read morefriend referred me to south street motors, great service & great people that get the job done efficiently & effectively. Will be my place of choice from here on out.

I needed an oil change and the dealership I usually go to was full till June. I needed an oil…read morechange badly. So that wasn't going to work. Called Christian brothers and they made the process sooooo incredibly seamless and easy! They came to my house, picked up my vehicle, serviced it and sent me my invoice to pay online!!!! Then dropped the vehicle back off to me. I have two young kids so not having to figure out when I could get there without kids was HUGE for me! Their staff was very friendly and fast! I recommend them to the fullest! I'll definitely be back! Thank you again!

Had been to Zimbrick 1 1/2 hours prior to oil change at Christian brothers. Zimbrick did a full…read moreinspection and found everything good. Then I go to Christian brothers and they offer to do an inspection. No thanks Zimbrick just did one a bit ago Today. Later, an Employee comes out and says I have an oil leak and for $140 they can inspect for the problem. No thanks. After oil change I drive away and smell oil. Go to my cousin two miles away and we open the hood to oil spilled all over the engine. I drive back to Christian brothers and the mechanic admits his funnel burped and oil spilled. Didn't bother to clean it up until I took it back. Ends up there isn't an issue with an oil leak, it was the oil he spilled running down under the car.

Blew a tire on the highway late Friday afternoon near Wisconsin Dells…read more Got mini spare on but needed a special tire to match others. Called this discount tire store and Brian the manager found tires to match in Janesville Wisconsin. We could drive far with compact spare so he arranged for tires to be delivered within a few hours to his shop. Got us up and back on the road so we didn't have to wait until Monday. Great service and great manager.

The service is outstandin. Courteous, efficient, quick service. Knowledgeable and ver helpful.read more