$180/labor rate yet unlicensed.. - cuts corners…read more - doesn't follow up on the overall task. - prefers charging for diagnostic fee than actually repairing the car.. my experience was very vague to say the least. - mechanic claims he doesnt charge $180/hour but thats what he charged my sister that lives in St pete... I'd stay away man.

I've had such a great experience! They're always on time, super reliable, and incredibly kind. As a…read morebusy mom, the convenience of having a mechanic come to my house is everything. They work quickly and efficiently and really know what they're doing--whether it's a major issue or routine maintenance. Definitely my go-to!

I drove 30 minutes to Take 5 because of the reviews saying how honest they are. The oil change I…read morechose said $85 (because they don't recommend the $49 oil change for my Mazda CX9). Apparently an oil change doesn't include an oil filter, that's an extra $14. And there's a $7 service fee. They checked the cabin air filter, it was really dirty. They said it was $50 but they could give it to me for $35. I thought that was alright because earlier that day they had sent me a $25 coupon via text that I was also going to use. When I got the bill I questioned why they hadn't taken the $15 off of the cabin filter price. They said they can only take one coupon.... I rated them 2 stars instead of one because the guy couldn't have been nicer. I'm sure he was only doing what the manager or owner told him to do.

Had a great experience at Take 5. I came in for an oil change, oil filter, and cabin air filter…read morereplacement. Zach was friendly, professional, and took the time to explain each step of the service. He thoroughly answered all of my questions and never made me feel rushed. The service is a bit pricey, but the personalized attention and excellent customer service made it worth it. I will definitely consider coming back because of the experience.

Where do I begin? First off I went for a simple oil change, tire rotation and transmission fluid…read moreflush. They call me mid service and try to say that my vehicle was having a bunch of other issues and refused to change the transmission fluid stating it was going to cause more problems than good because the transmission "adjusted" to the old fluid. They then told me no other mechanic would change the transmission fluid because it was so old. Well I went ahead and allowed them to complete the oil change, the tire rotation and a couple of other things they recommended. I then drove home and noticed the car making some unfamiliar new sounds. I wait a couple of days, poor decision on my end, and noticed the oil level was below the low mark. I went ahead and put several quarts of oil in to bring it up to full. Well I decided right then and there I will no longer use jiffy lube for any maintenance. I was going to leave it alone, until today I was told by my mechanic who was completing everything as requested up above, including the transmission fluid flush, that the previous mechanic cross threaded the lug nuts on the wheels and sheered several of the bolts off. Luckily the mechanic I typically use was honest with me and gave an estimate on the high and low end. I would never recommend this shop to anyone, obviously they are all too incompetent to even be in this field. If you need quality maintenance done, take your vehicle right down the road to Elite Automotive. They are family owned and the friendliest staff I have ever dealt with. If they make a mistake they will own up to it, Jiffy Lube on the other hand, well they are just out to take your money.

Tyler, the technician, was excellent. He had a great personality, strong people skills, and you…read morecould genuinely tell he cares about doing a good job. I truly appreciated his professionalism and the quality of his work. Unfortunately, my experience with management -- specifically Frankie -- was very disappointing. Communication about pricing and service options was unclear from the start. We came in with a coupon for a conventional oil change, but before we were given the opportunity to confirm what type of oil we wanted, they assumed synthetic and proceeded without clearly reviewing the price difference with us first. By the time we realized what had happened, the oil had already been put in the vehicle, and we were essentially left with no choice but to pay significantly more than we intended. There was no real discussion, no clear breakdown of options, and no agreement on pricing beforehand. That is not how customer service should work. Customers should be presented with clear choices and transparent pricing before work is performed -- not after the fact. It felt like we were backed into paying more than expected, and that's frustrating. Situations like this are exactly why many car owners who know their way around vehicles prefer to handle maintenance themselves. It makes you wonder how many customers who aren't familiar with car services end up paying for upgrades or add-ons they didn't knowingly choose. If I had been properly informed and given options upfront, this likely would have been a very different experience. Transparency and communication matter.

Cool people but god awful prices. Was charged $600 for them to change a coolant hose, heater hose,…read morefill the coolant, and run a pressure test. Changed the thermostat myself before they could charge me $300+ just to order and change the part all in all I should have done the job myself and save the time and money. Also the additional $435 charge on my bill was "book time" which I understand but that rate is crazy.

Being new to the area, I wasn't sure where to take my 12-year-old Audi. I'm so glad that I found…read morethis place. Great service and communication. I'm happy to have found what seems to be an honest and reputable car repair shop that specializes in German vehicles.

I made an appointment for an oil change and tire rotations. While I didn't get the tires rotated,…read morethe oil change went by fairly quickly and the staff are always nice!

I've had a hidden leak in my AC for a while and every other shop has had trouble finding it. This…read morelocation not only found it and repaired it same day but were very kind in the process. As a college student they have been helping me the past three years. Other pep boys locations don't even hold up the same way this one does. Highly recommend anyone here and will back until I graduate!

Came back again and Kris was fantastic. Great and quick service as always. This place is my go to.read more

DO NOT COME TO THIS STORE. Went in for an oil change, paid…read more$100. The next morning I am driving my car and an alert comes across my dashboard "low engine oil level". When i checked the dipstick it was dry. There was no oil in my car. I called the manager, who didn't seem to care too much, he said to bring it to a firestone I was closer to me. They put oil on. I have still yet to hear back from corporate, a week later. They also quoted me on services my car didn't need. This is not the first time I've had a bad experience at this location, but it will be my last.

Was a long time customer of Alturo's and trusted him! Drove…read morefrom Fort Myers with our cars to have him service our cars. I purchased a Tahoe from him believing him when he told me how he had redone so much and that it would be a good truck for my husband to drive. So many problems that ended up costing us a fortune only to find out he had used after market parts and took shortcuts which endangered my husband and boys who were driving it when the brakes went out. They were so lucky. The wrong parts were put in. I have it all in writing from Meineke where we took it too in an emergency situation. Terribly disappointing to learn Alturo took total advantage of me knowing I trusted him! Shame on him!

Friendly, honest service and reasonable prices. Very attentive to my auto needs.read more

Fantastic Service! Chris is very responsive, friendly and professional. Problem solved within 2 hrs…read moreafter contact! Absolutely will recommend any and all who need assistance

Chris arrived at the time he said he would. Was very reasonably priced. Completed my brake job in a…read moretimely manner. He was very polite and professional. Will definitely use again.

Quality has went way down since New ownership Half cleans…read moreyour car and never puts tire shine on the tires

Been coming here for a long time. It does a good job cleaning the vehicle, considering it's an…read moreautomated wash. The tire shine makes a HUGE mess. Wipe. It. Off. Before you leave! The vacuums are designed TERRIBLY. Just horrible. The tubes are too short, are the wrong way and if you brush up against them...your shirt gets filthy. They're too close to the doors. The car wash down the road by Home Depot has a much better design. I hope someone reads this and implements a change. Everyone I have spoken to while drying my car off agrees. TERRIBLE design. Staff is SUPER friendly, maintain the premises very well and a sun..are always prompt and polite. The microfiber towels are trash. They are paper thin and don't dry with a hoot. The wash by Home Depot has thicker and much much better towels. Other than those two things, I prefer this wash to others for the convenience and it is much safer to exit the facility then the other one by Home Depot. Overall, 4 stars. Fix the vacuums and get better microfibers and this is a solid place.

He was very professional and went above and beyond. He was able to complete the job in a timely…read moremanner.

Prompt response to my request for help with my auto break inquiry. Professional auto break…read moreinstallation. I loved how easy and convenient to have Lloyd the mobile mechanic to come to my place of residence to fix my auto breaks.