Went in for a minor item to do with my tires. Was very impressed with the professionalism and courtesy of the staff. This appears to be a very serious opreation, not one of those grease monkey operations. Highly recommend. read more

​I am very disappointed with the slow service at this specific Discount Tire location. After waiting two hours, I only moved up two spaces in the queue because they prioritize appointments over walk-ins--a policy that has not been an issue at other locations I've visited. Due to the lack of efficiency, I decided to leave. ​I also recently discovered that the last set of tires I bought from Discount Tire did not include a mileage warranty. I would not have purchased them had I known that. Because of this, I may decide to buy my tires from Sam's Club next time, as they offer comparable warranties plus roadside assistance. read more

Bought tires drove all the way out here from Tampa. I get here on my workday driving a truck with unsafe tires only to be told once I got here and once my tires were purchased that they're unsafe and they can't go on my truck. Would have been nice to be told that before I drove all the way out here . I'll never be back. read more

If you do not have an appointment don't even think about it! It seems like if you do a walk in you get immediately bumped when the appointment shows up. The main issue is they give you a completely fictitious timeframe on when you will receive services. I came in at 11 and was told I'd be seen by 1:15 to1:30. It is now 3:20 and they are just pulling my vehicle in. They are also STILlL accepting walk-ins and giving deadlines they know they cannot meet because they already have appointments that are coming in and bumping walk-ins down the list. I've waisted my entire day and once the maintenance is complete I still have an hour long drive back home. If you already have appointments for the day and will not be able to squeeze folks in with the timelines you have, why not just be honest and say "Our schedule is too full". That way you are not giving false hope and deterring customers from ever wanting to use your business. I came to Discount Tires because they normally do great work, but waiting 5 hours for a job that takes 20 minutes made me realize that next time I'll take my business elsewhere! read more

Would leave half a star if I could I had an appointment for a warranty check for a single tire and it took almost an hour and a half to put my car in the garage and 2 to change said tire read more

They were friendly, prompt and professional. I couldn't have expected better service. I got there around 8:30am and was immediately greeted. I told them I needed new tires for my jeep. I did tell them what I wanted. I also mentioned that I had tried to get the tires at Costco, but they would have needed to order them. I told them that Costco would have been a little cheaper and they said no problem they would match Costco's price. I showed them a screenshot of Costco's price and that was all they needed. They told me it would take about 50 minutes. They were finished in 45 minutes that included a front alignment. I couldn't be more pleased with LakeLand, FL Discount Tire! read more

I walked intalk with the guys that worked there and got great service. I had to wait a little cause of other customers were in front of me. I got to say they treated an elderly black woman with great respect (if they did, she probably would of knock the shit out of them) It's nice for a change to see good customer service. They took careof me and got what I needed had to wait a couple of days for my tire which was ok once they were there in and out within an hour. Awesome job all around, very much would recommend them HATS OFF GUYS! read more

I usually purchase my tires through discounttiredirect.com. This is the first time I have to visit a physical location. I purchased a set of tires for my wife's car with the tire certificates around a year ago, and she got a nail in one. I called and made an appointment, and they ordered the same tire in case they had to replace it. I got there on time and turned out they were able to repair it, got out of there in like 30 mins, and didn't have to pay anything. I'm pretty happy with the service, the place looked clean and the guys were super friendly. read more

Discount Tire - Main lobby - Tires Near Me - Lakeland, Florida

First time coming to this Discount tire location. Their crew got me in and out quick and my car is driving way better then before after getting 4 new tires installed here. They got the best prices and best bang for your buck. read more

Amazing team Nick was a rock star but they attacked my car like an Indy pit crew. I had OEM tires put on new wheels. Turns out the wheel company sent wrong sized lugs , Nick located some lugs in house and made it work. Great team treated my car like it was theirs. read more

Discount Tire - New wheels... - Tires Near Me - Lakeland, Florida

My bro said great place to save money on 4 new tires. They said they'd have me in and out in an hour. Was there over two hours. No reason for it. A lot of sitting and smelling rubber. The guys sell you tires like used car salesman-fast talk and blurred "deals" that aren't REALLY deals. I did settle on four. Waiting area was not pleasant-they don't manage their crowds, unattended children, offer coffee. Nada. Very young "first job" type staff. I wouldn't go out of my way to purchase here again. No available deals on alignments, etc. Do your homework and check around first! read more

Great guys! I came here with a punctured tire, and they fixed it at no cost. Previously I bought tires at other Discount Tire location and always had positive experience with them read more

Friendly service and a great value. So far I'm pleased with the services I have received.

We made an appointment which was helpful. Juan walked up to us as we got out of car, diagnosed the issue (screw in tire) and got us checked in quickly. 30 minutes later we were out the door with no cost to patch the tire. There business model to do patches for free builds loyalty. We will definitely be back. read more

Fast fast service!! Thank you so much. Got an appointment the night before for 11:45 the next day. The guys were great. read more

Do not go to this location unless you have all day to wait for your vehicle. Even if you show up first thing in the morning, when they open for a simple flat repair, they will milk your time as much as they can. What can they do better value people's time I understand they get busy but communication is key. read more

Tommy and the installation team took great care of me purchasing a set of AlphaEquipt Foxtrot wheels for my Ford truck. Memorial Day sale from Tire Rack was tremendous. The guys installing were friendly, careful & fast. read more

Discount Tire - Great wheels at great price! - Tires Near Me - Lakeland, Florida

I've been using Discount Tire for over 30 years. Great experience today at the Lakeland location mounting my spare tire on my new rim so I can have a full size spare. I had an appointment but they had me out the door in 15 mins! Thank you!!! read more

Today I had a 2 pm scheduled appt for maintenance on my set of tires I purchased there a few months ago. No sales pitch. Performed the rotation and balance and I was done at 3pm-just like they told me!! Thank you. Another fantastic find there-the woman's single user restroom!! Another 5 stars!! Thank you. read more

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I came here to originally have 4 tires replaced the guy at the counter was determined to sell me rims also , I politely declined and then later he told me my rims were cracked so I needed to replace them in order to get new tires so I did and I had to wait a week for the wheels & rims to come in and said it will be done by Friday and then got pushed back to Monday Said it would be done by 12 didn't leave until four now. I am here again because the tires that they placed on my car are the wrong tires. After the time and money I have spent. I am highly dissatisfied. I've had to call out of work because of this situation multiple times. Also was told that they could not do a alignment on my car because they didn't have the correct tool. read more

I have been getting my wheels and tires by this location and this team for many years. Chris the store manager and his team are absolutely amazing. DJ the counter service employee is exceptional. Customer Service is paramount here at this location and service is equally amazing. If you want the best service and the most competitive price, please visit these guys. You won't be disappointed. Angel read more

I went there to get a plug for my tire that had a nail in it. A man came out and said my tire was too old to repair and that I needed to have all 4 tires replaced. I drove to Capital Tire. They plugged my tire for $15. I'll never return to this business. They lie and say they'll do plugs for free. False advertising. read more

Competent Tesla service. It's true, this location uses lift pucks and is careful. They know how to properly operate the vehicles and complete tire service to manufacture specifications. The wait was long because I was a walk in but when I saw 4 other Tesla vehicles getting serviced before mine I knew this location was the right choice. read more

Discount Tire - Tesla Tire Balance - Tires Near Me - Lakeland, Florida

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My wife and little son went to this place to get new tires for our car and they took a 600 dollar payment. On her return they said they couldn't do it because of the cars lug nut key. She went to the place next door and for a hundred bucks more had the work done quickly. She returned to this place so we could get our money back and they said it would be five to seven business days. Imagine if that happened to anyone there? We live paycheck to paycheck and this place was completely incompetent and could not do the job and then decided to keep our money for a week. When they told her this they were also rude telling her to 'Have a nice life' and more less than flattering sentiments. I wish I could give zero stars. Rude people who can't even do their jobs. Avoid at all costs. No I'm gonna go post a great review for the place next-door that helped my family. read more

Got new tires and decided to fix low pressure indicators also as truck was older. At first tire pressure senders would not work, so Discount Tire replaced them all. Light went off and I think these guys went above and beyond normal to make good on their work. read more

HOW TO LOSE A CUSTOMER FOR LIFE! As a business owner one has to worry that the actions of employees you trust could create irreparable damage to the businesses, it's customer based and reputation within the community. The interactions I had with Nevin and Jake at this discount tire location is the exact one which I hope never transpires in my business as you can be sure neither myself of our business fleet will ever set foot in this location again. We had a blowout on one of our trucks, upon looking online this discount tire store showed there was stock. Called and found out the new tire shown in stock had been sold, but Nevin then proceeded to tell me they had a full set of "used" tires of that model. I mentioned would call back shortly as I made arrangements as it was a long drive from Sarasota and would barley make it before they closed for the weekend. Called back and this time Jake answered, I proceeded to fill him in on the conversation with Nevin and asked if we could put his eyes and hands on those tires as we where going to have to jump through hoops, and drive 2 hours to get there with minutes before they closed. He assured me they where there. Get there and after 5 minutes of "looking" Nevin comes out and tells me that those used tires where here yesterday but he can't locate them. He then quickly proceeds to tell me that the do have a full set of new tires at $389 a piece that he could sell me. I asked if this was some kind of joke as he and Jake had both assured me they where there. He then tells me that's funny because "Jake has been gone a long time" basically saying I was lying. Upon telling him I spoke with him 2 hours ago he then proceeded to go back to trying to sell me the new set of tires. At that point it was very clear those "used" tires where never there. These scammers where simply playing a bait and switch game to sell a new expensive set of tires. Walked out that door, went right next door to the used tire shop and picked up the exact tire I was looking for at a 75% discount. Don't walk, run out of that scammers hole quickly. read more

BEWARE! I had a slow leak on my 20" GMC truck tire. I asked Asst. Mgr. Tanner if he could inspect/repair and how much would he charge? Tanner assured me that he would pull the tire and inspect, repair or patch the tire and remount for free! I waited about an hour to get worked in as they were very busy and once the tire was off and inspected the technician told me it had a plug in it that was leaking and that it could not be repaired? Technician said Discount Tire could only put my 18" spare tire on. Their concern was for my safety and any liability should they remount my 20" tire? I was now stuck with a "free repair/patch" turned into, "you'll need a new tire!" Tanner brought me inside and offered me a discounted price on an new tire ($209) and said he would order it for me should I decide to purchase. I told Tanner I was going to take it to my GMC dealership and have it repaired, KelleyBuickGMC.com. Tire plug was located in the center of the tire well within the Tire Industry Repair Standards. "The only way to properly repair a tire is to demount it from the rim so it can inspected on the inside, remove the damaged material, fill the void with rubber, and seal the inner liner with a repair unit." KelleyBuickGMC pulled plug, patched hole from inside, remounted tire and stowed my spare and ONLY charged me $25. Technician said that Discount Tire was just trying to sell me a tire! No thank you! Don't fall for the "Free Tire Inspection" at Discount Tire! BEWARE! read more

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Jake and the guys took great care of my Tesla Model S. From the moment I walked in Jake knew who I was without me saying anything. He immediately took the keys and brought the car in and within 40 mins they had all 4 tires balanced and replaced. This is why I drove 1 hr from Tampa to go here! read more

Discount Tire - Tire - Tires Near Me - Lakeland, Florida

This is a hard one because it did seem like Joell & the guys were trying to resolve my problem & get wheels to fit my car. This is my impression they don't often enough deal with high end cars like my Mercedes AMG to truly understand how to service them. Bottom line good folks here, but if you drive a higher end car this is not your tire & wheel dealer. Stick to Firestone or Goodyear. read more

I drove my new tires from California to Florida. Promptly got a puncture flat and needed a replacement tire. Discount Tire is the national affiliate and honored my warranty. It was a 60-mile drive to them. Justin was great to work with but he disappeared when the rude Guy (Davis?) renigged on the keep it tire. This idiot rushed me out of there and now I feel like they tipped me off. Not friendly southern store. read more

I contacted the store a week prior and ordered tires that I wanted installed to replace a defective set that was on my vehicle. I arrived at 10:00 o'clock which was my appointment time and waited in line with other customers. There were two employees at the counter but only one was helping customers, the other employee was more interested in looking up information on his computer with no intention to alleviate the line. It was 10:45 by the time the technician finally provided me a price, and processed my warranty claim. He told me it would be 2 additional hours before he could have the tires installed on my vehicle. I watched patiently for an hour as store employees brought walk-in customer's vehicles into the stalls to be serviced ahead of my vehicle. In my opinion, they were selectively choosing what vehicles they wanted to service based on whom the customer was and not a customer que or appointment time. This location clearly lacks any managerial leadership, and has allowed politics and bias to creep into their daily operations...they are not Veteran friendly! read more

I can't get Discount tire direct, so I guess your close enough. As you affiliated to them. For 20 years now I have bin buying my tires from you. Yes I have bin to the trie store and have gotten serviced there too. You have always bin the lowest in price and the best in customer service. No matter what brand or model you have come through for me and my family. Thank you all for the great service. The Yokohama tires are awesome and great In this Florida rainy season. The set on my moms car is great as well. Too bad you don't sell motorcycles tires. Let me know when you do, Thank you all. read more

Discount Tire - Tires Near Me - Lakeland, Florida

Word of mouth brought me to this store--quality of products, discounts, and customer service ensure I come back! I scheduled an appointment online (easy payment processing). As soon as I parked, Jacob approached me, verified all the order details, and took my vehicle in for service. The energy of this team really drives their performance as it only took 15 minutes for service to be completed. Ashley promptly updated me on the vehicle's status and I was out of the store in the blink of an eye! The waiting area was very clean and everyone was respectful of COVID-19 guidelines. My vehicle was returned without any dirty seats, steering wheel-- not even dirty floor mats. I highly recommend this store. read more

Discount Tire - Brand new, shiny tires! - Tires Near Me - Lakeland, Florida

19 April 22: I'm really at a point that I don't know what to think of this location. It's a hit or miss. Some customers get helped and others are brushed off. Warranty is there but unless you know what you're talking about when it comes to tires as a customer your concerns will get ignored. Pretty disappointed with my last visit being that I was asked to return and was told I would be taken care of because my tires were under warranty. Drove 52 minutes there to be told nothing is wrong, but it's been the same complaint for every visit. I was told they needed to see the tires physically even though I was here 13 days prior. They would only discount $28 initially leaving me with a total of $1000 for a new set. Then, they dropped the amount to $630.96 by giving me a little more of a discount. After finally asking about their policy on the warranty and asking someone to go for a drive for the second time but this time I wasn't told no. The final amount I was charged for a new set was $264.29 after the gentleman drove with me and realized there was something wrong and couldn't explain what could cause the ongoing issue. I was frustrated at the fact that the first employee wasn't even willing to work with me until someone else decided to hear me out. It shouldn't be this way. 22 April 22: While sitting in the lobby I learned they do offer military discount but you need to purchase the tires online and verify the military status. I've always been told military discount is not given here. On a different note. I did come back today and paid for the new set at the discounted price I was given on Tuesday. read more

Mike da man @ Discount Tires called looking for custom built Voguetires red stripe on backorder from Voguetires for 8 to 10 weeks Mike found 1 set in Minnesota they were in Lakelland in 4 business days thought i would never find them Thank You Mike & Discount Tires 5 STAR you guys ROCK #kingofstreetsapproved read more

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I took my car to Tire Discounters due to a leak in the tire. I walked in and patiently waited as they were rather busy with several other customers. No problem with that, but their phone started ringing. Someone came out of a back room and answered the phone, leaving me standing there. Then another desk jockey came in from outside, walked right by me and he too answered the phone. So I walked out. When will businesses learn that the customer in front of them is more important than almost any phone call? There are probably at least 6 other tire stores within 2 miles of this store. I went to another who greeted me as soon as I walked in. read more

I came in for a patch because I had something in my tire causing a leak. The service rep that assisted me took a quick peak and decided that he couldn't patch my tire and I HAD to buy a new one. I asked if the professionals could look at it and make sure that this was in fact a puncture that could not be fixed and he said "They are pickier than me" and would not entertain the idea. I went up the road TWO businesses down to Capital Tire and they took my tire off and assessed the damage before telling me I had to buy a new one. Turns out it was definitely patch worthy. Though I paid $35 for the patch when Discount Tire is supposed to be free. Atleast I didn't spend hundreds on a new tire that I did not need. :) Seems very shady to me, to offer free tire patch services and then put people in a corner to buy a tire when it's not necessary. ESPECIALLY the week before Christmas. I guess that's the difference between an honest small business and greedy franchise. read more

My tire light came on so I went to Discount Tires because my tires had been purchased from them & they said it came with tire service for the life of the tire. When I went in there were 2 salesmen at the counter. I told first salesman that my tire light was on. He said go to the tire station & they will check it out. I went to tire station & the mechanic said he can't check it out & I need to schedule it with salesperson. I go back in & salesman #2 says go to tire station. I said that I wasn't going back there because the mechanic told me to talk to salesman. Then he went out, looked at my tires & said it would be 3 hours before they can look at my tires. 3 hours to tell me if I had a flat or just low air pressure? I told them can't you even look for a leak? I can't go anywhere on a flat tire. The salesman said "no, we can't look at it". I have been to a lot of mechanics & a flat tire is always given a priority because the car is immobile. So I told him that their service sucked & neither of the 3 people there knew what they were doing. Then I drove across the street to Midas & they dropped everything & fixed my tire in 5 minutes & didn't even charge me. NEVER AGAIN WILL I SHOP AT DISCOUNT TIRES! The salesman were rude & incompetent & wouldn't help me because fixing the flat wouldn't make them any money since it was included in the tire purchase . read more

I got all four new tires here it was very easy and fast, and I felt like their prices were fair. I went to a few other places, before for choosing this one, and I felt the most comfortable going with them. read more

I took my daughters car to have the tires rotated. During the rotation they broke 2 studs off and they did take care of getting them fixed. This week she had a flat tire and has to put the spare on. In order to get the flat one off it took 2 people to get the lug nuts off which discount tire cross threaded. When I got up there they broke another stud off but nothing was said about it. Talked with one of the young salesmen and he said it was not his problem. Seams to be a constant problem with them braking things. read more