Came in as a walk in to check on my tire sensor being lit up…read more This place was busy for a saturday morning around 8am ish. This place was organized as far as getting customers in as walk in , with appointments etc. They had a hand held machine to control traffic and to help customers ease the wait time to be serviced. They will ask for your name and phone number and the text message will route you when they are ready to service you. They spoke to me that since i had warranty cards on my 4 tires that my payment will be about $14 if I needed a new tire (1) . After they took my car in - They resolved the issue as a valve issue and they replaced the tire valve and it was a free service. The frustrating part about this was the icon was still lit up. So they informed me to give it about 15-20 mins and the icon should be gone. Well I drove the car nearby and it still was there - the icon. So I went back to the location and told them I will need this cleared because I was not comfortable driving with tire issues after leaving them. I waited until a staff assisted me clearing the icon. So far the icon did not pop up. I also noticed that the staff says things that is not there - example - i requested my receipt to be EMAILED to me and the employee stated it was emailed. So I waited enough that the email was not popping up on my inbox. Come to find out - the system NEVER HAD MY EMAIL ADDRESS. So i asked the employee - how did u send the receipt without my email address in the system? He then asked another employee STEPS to email my receipt AFTER HE ASKED ME MY EMAIL ADDRESS. He looked like a new employee because he didnt know steps on such a thing as far as his tasks. Overall this place is not bad its the fact that I drove off still having the icon lit up after they fixed the issue and not being honest about having my email address.

I was contacted by Discount Tire's customer service regarding my recent experience. Shortly…read moreafterward, Joelle, the store manager, reached out to gather additional details. He was extremely courteous, professional, and genuinely helpful. My vehicle was brought in on Monday, and the service was handled promptly and professionally. I have a great deal of respect for a company--and a manager--who takes the time to personally follow up and work to resolve a situation. That level of accountability matters.

I had a slow leak in one tire, which required filling every day for my commute to and from work…read more I found Royal Tire Shop through an online search, and called them around 8:30 on Monday morning. The gentleman who answered the phone told me that they could fit me in at 9 a.m., and from there, it was a matter of approximately 30 minutes for one of the men there to jack up my car, remove the tire, find the location of the leak, fix it, and remount the tire to my car. There were TWO pieces of metal that had caused the problem, which surprised me, as I hadn't known that was even possible! Lol The price for all that was very reasonable, in my opinion, and if -- when, really -- I have that or any other tire-related issue, I will absolutely call Royal Tire Service again! Many thanks, gentlemen!

Affordable and very professional. Staff was very friendly and helpful and we're able to find two…read moregood used tires for my truck. I would highly recommend. And the fact they are open 7 days a week is a plus.

While driving my 3 kids home from school, I realized my tire had gone flat and pulled off the road…read moreimmediately. While calling for someone to come help me, I realized I had actually pulled into the parking lot of this tire shop. I walked over and asked for help. The guy working was super nice and quickly got me a new tire put on my car for a very low price. Very thankful to this shop for helping this mama in need quickly.

Best best people in the world I actually go back there and find my own tire but they do an awesome…read morejob I don't know why so many bad reviews right now they're out of my tire but they will get them again eventually I'm in and out within the hour very very nice people we should support our community businesses

Josh is amazing. His attention t detai,l and his passion to help come through in everything he did…read morefor me and my car. To say he went the extra mile is an understatement! Josh and his team took care of my 2914 Mitsubishi Evolution MR like it was their own. I received prompt and numerous communications, and if I had a question, Josh was all over it. I am a picky guy when it comes to who touches my car (usually do it myself). I am very pleased with the work Josh has done, and I will be bringing ANY tire and repair needs to Tire R US, for sure! Character, high quality work, materials and staff make Tires R US my choice when it comes to pampering my car! You should too!

Review for Tires R Us - Not Recommended…read more I had a very disappointing experience at this shop. I waited nearly 3 hours with two small children in the car just to have one tire replaced. The very next day, the tire pressure warning light came back on, and after checking, I realized the tire they sold me was used, completely worn out, and had no grip at all. I tried contacting the shop multiple times, but Josh, the only person working there, didn't answer my calls. He just replied once via text saying he was busy. Keep in mind, Josh works alone, so you'll have to wait while he finishes working on other cars before he can assist you. The place itself feels very shady. You need a code to get in, and Josh is the one who lets you in and out. I honestly don't know if he even has the proper permits--it felt like work being done "in the shade." I had no choice but to buy a brand-new tire for $120 the following week. Selling a defective, unsafe used tire is not just bad service--it's dangerous. Please don't waste your time or money here. The service is not reliable, and the product quality is unacceptable. I saw many reviews talking about how honest and great the service was--I fell for that. But my experience was the complete opposite. As a single mother, money matters, and above all, so does safety for my kids on the road. Definitely not recommended.

if you, my nephew car would not stay running so we contacted this company here and after everything…read morewas and done, he charged my nephew $2000 for a CV joints, control, arms, and tire not why the car would not stay running I continue to ask him, what did you fix on the car why it would not stay running he spark plug and tuneup. I said that does not cost $2000 and so he says well I told him he needed joints and all these other things so he told me to fix it and I said, sir, that was not what the car came in therefore and you should have it came in not all these extras so buy your beware because you'd send your car over they'll find any and everything to fix and overcharge you for it so beware company is shady.

My family has trusted Ray and his crew to take care of all our vehicle maintenance and repair needs…read morefor as long as I can remember. They even helped rebuild my fathers engine, transmission, and frame in his antique truck. They're hard working, christian people who are always honest and never hesitate to recommend solutions, especially if it can save you a buck or two. Will continue to use these guys for years to come and would recommend them to anybody in need of quality service in the greater Bartow and Polk County area. Sincerely, Brad Clark

This place give us some deals on wheels and tires plus the customer service is fast and efficient.read more

Highly recommended!!! I had a slow leak in one of my tires so pulled in without an appointment…read morelate Saturday afternoon. They were busy but very accommodating. I was in and out in 30 minutes! Incredibly pleasant and helpful! Thanks Dan!!

I was sent to this shop to do a dunk test on my rim and tire Annette, Bill, and the rest of the…read moreguys there were super nice, very respectful, which means a lot to me as a woman. Took their time, even showed me the tire in the dunk tank that there was no leaks, and when I asked why it might still be leaking one of the guys said you know what maybe we should replace the valve stem sometimes it gets stuck. They replace it for free and the dunk test for free. Which also meant a lot because I've had to put a couple thousand dollars into my van just this month and money is tight. I would highly recommend this shop. They are very professional very courteous. If I have need, I will be giving them my business in the future.

This is a locally owned company which I prefer to support .I have bought my tires from B and L for…read morethe past 10 years (at least). They are extremely professional and helpul. I whole heartedly recommend them.

I work in a factory near by and my tire was deflating really fast on the way to work. and i called…read morethem at 9 and they were really helpful and fast to help. they ordered my tires and installed them in the same day and were really quick and helpful. would honestly recommend :) their customer service is fantastic.

I brought in one wheel to have the tire changed. One wheel, that I had already take off and brought…read moreit directly to them. 2 hours later and the third time of them saying "we're starting on it now" still not done. Would've been a lot less mad had they just said it might be a 2 hour wait. What's the point of scheduling an appointment if I'm stuck waiting 2 hours anyways

Worst automotive I've ever been to! Would've gave them 0 stars if I could. Came here right at 8am…read moreand didn't get all four tires installed till after 4:15pm!!! No sense of urgency whatsoever. Management doesn't care either. Last time they get my business!!!