The service I received was great. The way I was treated by Franky as a new customer was superb. The…read morewaiting area is also very welcoming. Probably will be doing more business with them In a future.

EXPERIENCE. This is…read morewhat this auto mechanic place is truly about. Dealerships , Car Mechanics are known to be scammers especially when you are a woman having your car checked out. I read reviews re: this place and based on the reviews locals referred people here for auto work . They mentioned alot on the customer service and that their pricing is similar to dealerships. I was on my way to the car share meet up spot this particular morning and my car started to give up - I had this check engine light icon on for a while but the honda dealership (WINTER HAVEN) checked it out sometime last year and it was temporarily off from the dash board but after paying $1k for them to "diagnose" the issue - the light went back on and I gave up. A few months ago my car started jerking at times when I accelerated. But this time the morning of when I was heading out - the car just gave up accelerating. Thank god I was still able to bring my car back to my driveway at 5 MPH. Called AAA and towed my car to Johnnys which they open at 730am. Upon arrival - I seen this location before passing through haines city - But never thought my experience here was 5 stars. When the tow driver was releasing my car - One of the staff asked me - We can give you an UBER to drop you home and pick you up when the car is ready. DEALERSHIPS NEVER OFFER FREE UBER TO THEIR CUSTOMERS not from my dealership! This UBER was out of JOHNNYS automotive EXPENSE! The place looks like a half barber shop and Fords Garage and Cracker Barrel feel. They had rocking chairs seating in the front along with tables, mini golf to play with for downtime while waiting for you car to be fixed etc. They were open slightly before 730 and was welcomed by 2 employees - The inside of this place was clean - smelled good - Very americana - they seem to be a big fan of the sheriff of polk county since you see a poster of him on the door in front of the massage chair area LOL - So u can tell they support locals from businesses/organizations and of course customers. They offer a massage chair which I used and abused LOL There times I caught myself snoring. They offer a section where you can charge your phone, Also a section where they offer array of drinks in a chiller (water and soda cans) - Fresh coffee (NON KEURIG) - Cookies, Pastries, Chips, Beef jerky amongst the snack options that were displayed. A roll of paper towel stand for any messes while snacking. The small details of this place was pretty awesome from the entrance door handle to the decor inside. So while they took in my car to see the issues - I sat in one of the cushioned chairs by the entrance windows - And I was falling asleep. One of the staff said to me - there is a massage chair in the back you can lay there and sleep if you want. At first I did not know how to take that - I thought he just did not want me sleeping in front of customers coming in etc - But I took his advice and the massage chair is located by the other exit door in the back. That area is close to the restroom as well. Be mindful you are facing Sheriff Grady Judd LOL The restroom is clean - And offered air spray / 2 types of soap for use. After waiting for diagnosis - One of the staff came to me and stated the concern. I agreed with the issue and was there from 730 and almost 12pm. I did not feel pressured with any additional sales etc and I felt that they were genuine about the issue which was weird. As I approached my car and sat in it - There was a lilac rose on my dashboard. - and the car had NO dashboard icon lights at all. God willing - its running like its a brand new car again. My car appreciated Johnnys automotive and the EXPERIENCE here is top notch,. Who gives women a rose after doing car business with them? Johnny automotive does. This is not about the rose LOL its about the EXPERIENCE dealing with JOHNNYS AUTOMOTIVE.

A little bit of a mixed review. After lots of conversation with the internet team I drove from NC…read moreto purchase a used 2019 Nissan Maxima since it had everything I was looking for in the trim. The internet team was friendly and helpful, but they were not honest when describing the condition. I know a used car is not perfect, but there were some exterior scratches, and I also specifically asked about the tint bubbling on the rear window since it is a known issue in this model. I was told everything was basically mint condition and not to worry. Upon arrival, I was not happy to find I could barely see out of the back window due to the tint and also found several long scratches on the body of the car. On a positive note, I will say our salesman Kurt was honest and took the time to address the issues and reconcile the situation especially since we made the long drive just for the car. At the end of the day, I am very happy with my purchase, and I am happy that Kurt made it right and I highly recommend him as a salesman at Hill Nissan.

Worst experience I think I've ever had. They misrepresent the product…read more Do not get a full account of the cost of vehicle. I purchased a 2026 Rogue with NO spare tire. You have to join their auto club because they will not supply the tire. I have been with AAA for over 37 years. Why should I change for their service. I had the first payment in 30 days. Go to Lakeland for better service. Sorry I bought from here & will never recommend this dealer to anyone. Run fast away so you don't have the issues I am facing at this time.

I had a flat tire on my handicap accessible van. I stopped in at 8:30am to ask if I could buy a…read moretire and did they know of someone who would come to the house to change it. He told me how expensive it was and I started to tear up. My husband came home from rehabilitation after a medical episode that left him a quadriplegic and we got the accessible van because he has not been able to leave the house for 4 months. I bought tickets to the New York Yankee game at Steinbrenner Field and the game started at 1 o'clock. He did not have the tire in stock and couldn't get me a tire until 2:00. After explaining it all to him he sent David, a wonderful young man that works for him to my house to take the tire off to bring it to their sister shop to replace the tire, then come back to my house and put it back on my car had it all done by 9:30 in the morning. Not only that, he gave me an extremely good deal on the tire! He is an honest and compassionate man. I will not trust any of my vehicles with anyone else.

From the owner: Visit McGee/TTC for dealer-quality auto maintenance and repair services. We provide comprehensive…read moreautomotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Too bad I couldn't give a -10 stars!! I Just canceled my…read moresubscription at Pat's car wash Winter Haven it's April 26, 2026. I've been here since 951 is now 1020 and my car is still sitting in the vacuum cleaner area. While Five! other vehicles on the lane already have been done washed and gone Out of the premises! I was the 2nd car in my lane ! It is now 1034 and is still seating at the vacuuming area! So the guy that supposed to be doing the cleaning was socializing with his friends upfront. when he finally came back he went to the other lane instead of where I was still waiting. 5 other vehicles have passed mine... spoke to one of the techs he said he would take care of it. Spoke to the guy in charge he said he could not answer to what happened because he was not there to know what happened... it is now 1048 my car is finally done. No wonder they have such a low rating. I will never use them again.

Went on 9/25 at 9 am and while I was waiting a blue Lexus pulled up and the guy that was drying the…read morecar left All the other cars that were waiting and ran to take care of the Lexus. I looked at my phone and it was 10:20 am!! I went inside and the said to the ladies what I witnessed and she said it was just the exterior. So, apparently she knew who was driving the SUV. Are you kidding?? After I used a couple of profanities, I took my car and left. NEVER again!!!!

The ultimate people to take care of your Porsche whether it's bone stock or modified..or if you are…read morewanting it modified they can do it. Nothing but first rate service. Less expensive than the dealer and better. They have taken care of me for the last 10 years and I have never once had anything but the best service. Once they even drove to my job to give me a set of keys I had left in my car when it was in for service.

Driver's Choice * is a god-send to any Porsche owners who cannot stomach the dealership prices or…read moreexperience (SO snobbish!). They are reliable, their prices are reasonable, and they are a pleasure to deal with. I was leaking coolant and really worried. It took them forever to work me in, but when they did, I got the car in two days. I had a water pump that needed replacing, and all sorts of things that go with that. Took me just into 4-figures, and now I can drive it again (well, actually, there's a slew of other things too...). Miki is very pleasant to deal with in this altogether no BS place - and her doggies are adorable. My only 'complaint' is that it took over a week to work me in! That means: A) They are busy, because customers are coming back, and referring others to them, and ...B) Porsches need a lot of TLC. That's "German engineering" for ya! * They can't quite decide whether they are "Drivers Choice", "Driver's Choice", or "Drivers' Choice", since their logo/listing all say the first, while in speaking of themselves they use the second; but not that I'm trying to be grammar teacher here, but it really needs to be the third. The possessive needs to be there, and surely it's more than one driver's choice!

My Ford Focus broke down with a bad transmission leaving my wife and I pretty much stranded. Had…read morecar towed to this place and left it for Mike to look at. Long story short, had to tow car again to Ford Dealership. Mike took the car, inspected it, let me keep it there for weeks and helped with the towing. He did all of this while I was out of the state and didn't charge me a penny! He really made the experience a lot less painful than it could have been. So, for customer service, I give this place the highest rating possible!

I bought a ford explorer that had 9k miles on a rebuilt transmission from this shop and when I…read morebought it the transmission was slipping into neutral so I took it into Mike and he couldn't determine the issue and said to drive it around until codes came up. The transmission started leaking and codes appeared so I took it back to them and they had it for six weeks before telling me I was all set and that the car was fixed. I drove it home and before leaving Recker Rd. it was slipping into neutral. By the time I got home there was transmission fluid all over the bottom. A local shop says that the front seal isn't seating properly and that my shifter linkage isn't connected properly. Now after two tows there and a whole lot of wasted time Mike says he doesn't want to work on the car! I'm sorry but a good shop would have never returned a car to a customer in this condition and certainly wouldn't leave them high and dry when this happens. My advice...find somewhere else to take your vehicle:(

My family and I just recently moved to Bartow, FL. My son bought a vehicle that started to have…read moreissues with a loud knocking sound in the top part of his motor. I found Master Mobile Auto Doctor by a google search (Unfortunately, I did not read the reviews). My son called and spoke with the gentlemen named Gene about what was going on with his truck, was quoted $105.00 per labor fee and scheduled to drop his truck off on Sunday, July 30, 2023. He left a note as to what he did to the truck and to call him before proceeding with any work. The next day, Monday, July 31, 2023, Gene, called my son and stated that his engine was not getting oil to the top end of the motor. My son mentioned that his sensor was broken for his oil. He asked permission to take the top manifold intake off. My son said OK. Later that day, he called my son back and asked him to come by his shop so he could show him something. My son proceeded to his shop. He asked my son, there is no way you took of the top end of your motor off (actually argued) my son said, Sir, I did the work myself with his friend (who was with him). Gene said OK. Then proceeds to tell my son his cam (rod that runs through motor) is bad, and he only has two options, rebuild or new motor. My son was like there is no way it's the motor, the motor is strong. It's not getting oil, that is the problem. Well, he needed a day to think about that total of a new motor or rebuild and to talk to other well-known mechanics (head mechanic at Ford). Showed him the pictures and videos of the cam and its normal wear and tear for a vehicle that is a 2000 and not bad. He called Gene the next day and said, I want you to put a new oil pump in it and go from there since the motor isn't getting oil. The guy said "I am not doing that" you only have those two options (rebuild or new motor). My son said then please leave as is and I will come get my truck. Gene said OK. The next day Tuesday, August 1, 2023, my son goes to the shop with my truck to pick up his truck. Gene says, who's truck is that? My son said, my mom's. He states, oh your mom lets you just hot rod in her truck. (Personally, that is none of this guy's business as to what my son is driving)! As my son was leaving with his truck in tow, Gene stops him and says, "if you put a new oil pump and new rob barring's you will have a good motor". To me that is a slap in the face!!! Did he not recall that my son stated to put a new oil pump in first thing Tuesday morning, and he said he would not do that. He didn't want to perform the easier work and wanted to get my son for a "new motor or rebuild motor"! Who does that? He slapped my son with a bill for 4hrs of labor at a rate of $125.00 and then threw another 3% credit card fee on top of it, total of almost $600 due to the 3% fee. Let's not mention his website states a flat rate of $100.00 labor fee and no mention of a credit card fee of 3%. Also, lets mention his illiterate wording on his invoice. If you read your invoice, it makes no sense (example: "CHACK OVER FOR LIFER NOSE PULL VAL COVERS O..." "FOND WATER PIP NOT BOLTE DOWN"). Do not use this guy! Now I got my son's truck back, the guy did move the motor again as the cam rod is not in same position and now there was oil in the top of the motor which was not there as of Monday night when my son last seen his vehicle and instructed Gene to not touch it anymore. Highly disgusted that an older man would try and rip off a child who is trying his best to get his truck fixed. Worst experience!!!!!!

Had an issue w my car; thought it was my alternator but it was something else that Scott found the…read moreissue and fixed it for me. Incredibly thankful for him and everyone at the shop. Most places will do anything they can to add onto your bill including changing things that didn't need to be done but this is a great honest shop.