I had my power steering pump replaced and all was well but it ended up being a faulty part and failed about a year later (it happens and wasn't anyone's fault). They got me a replacement part at no cost same day since it was and worked with me to have it replaced at the lowest cost possible. I've been taking my cars to Tires Plus on College Station Rd for 20 years and appreciate having a mechanic that has my back. read more

Customer service is awful at Stockbridge location especially early in the morning if this lady (white)is the first person you come in contact with when u walk in the door this company is in trouble.. I mean she is a customer worse nightmare. If I got to spend my money ....you better believe I am not accepting being rude to.. won't be back .. I been in customer service 25 years and she is the worse and I have sure I am not the first to complain about her.. read more

I made a huge mistake by trusting them. They told me I need replacement parts that I didn't need, "forgot?" to replace the thermostat after these replacements, which likely caused a crack in my radiator. I was moving across country so I trusted them to fix up my car. Put $2000 into my car this summer, and my new mechanic in Missouri told me they too advantage of my trust and ignorance. Now my car might be wrecked. DO NOT GO HERE. Plus, they ruined my friends car this summer too (right after I took in my car) and she had to sell her newly paid-off car for parts. DO NOT GO HERE. You will get bad service and be ripped off in the process. read more

They recommended parts and services that weren't needed to my wife. The car is a year old, it doesn't need a new cabin air filter, wheel alignment, or fuel system cleaner. Upsold from $60 oil change to $230 of bogus. Will find a more honest place to get oil changed in Athens. read more

Set a appointment to have a oil change, tire rotation, and a wheel alignment. Came early for the appointment only to be told it's gonna be at least a hour or two to do the wheel alignment. The employees are told to up sell the customers. They came and told me I needed spark plugs.( First off why are you looking at stuff that has nothing to do with the service I'd pay for, also they lie because when I produced paperwork showing I just had my plugs changed when I had tune up.) I don't feel that the customers come first, they try and take advantage because they don't think the average person knows anything about there car. I will never bring my car here again, nor would I ever recommend this place for anyone. read more

Got a flat tire on my rental while visiting family. Tires plus & Effy in particular provided the most simple, quick process. Thank you!!!

Don't go there for anything simple because this place will definitely find much more that they claim to be wrong with your car. They are convenient but hungry for your money. read more

Great service! I've been twice now to get my tires checked/ patched. Awesome, quick service at this and the other location in Athens.

Hands down the most dependable, honest, and knowledgeable automotive shop on Athens. Scotty and his team are fantastic.

My daughter came in for an alignment about two months ago, paid 90 dollars and left with no service performed. The whole suspension system was messed up and they didn't even tell her. Several key parts that are essential to perform an alignment were not even touched or looked at. They took advantage of her, took her money, and let her leave with a vehicle that was not safe to drive. read more

Great service daughter had a flat tire trying to get to HHI SC called ahead had tire ready she was in out less than 30 minutes Kendall is a Rock Star. read more

A friend of mine (daughters boyfriend) needed brakes. They quoted hime $980. They dropped it to $840 after the sticker shock. He approved it without calling me. I looked up the parts on Advanced. Gold standard parts were $300 for all 4 wheels. So what's with the extra $540? (even though they get their parts wholesale). Labor? Nope $125. Well, that's "lifetime warranty" I was told. So I guess he paid for a lifetime of brakes the first visit!! What a ripoff! read more

Update - Tires Plus said they would look into these incidents I complained about. I gave them the information. They asked one more question. Then I never heard from them again. read more

My husband and I both had oil changes, tire rotation, balance, and an alignment on our vehicles. Not only did we have to take one vehicle back because the tire pressure was ridiculously off, but they suggested $800+ in repairs recommended for my car. The kicker with that, is all it needed power steering fluid and air in the tires which was never mentioned in their "professional" opinion, and NOT provided in the crap service we received. This location is a JOKE and I'm pretty sure a one armed, blind, dim wit could do better. Let me retract... a dim wit absolutely serviced our vehicles and I'd rather run my car off a bridge than suffer through another waste of money and time at this location. read more

Being here for an internship and not knowing the area, I had to trust the online reviews for finding a place to get my car checked out when there was a small noise. I called them, and they were able to fit me in the next day even though they were fully booked so I took it over and they checked it out. After waiting a half hour I was told that the entire brake system was rusted through and needed to be replaced. I knew this was complete crap. It had just been replaced in July, so it hadn't even been through a full winter up north which they said was most likely the cause of such a horrible rust problem. They saw a small college girl and thought they could get a quick $1400 which is what they told me it would cost to fix the problem. However, just to be sure that I wasn't misremembering what work is been done on my car, I called my boyfriend. It was his brother who is the mechanic that took care of the car for me. He is very protective of me and wanted to make sure that it was fully functional before I took it 12 hours away from home. His brother immediately told me to get out of that shop because they were trying to rip me off completely. There was not a single thing wrong with the part that they had told me was completely rusted through. He had literally just checked before I left. Never coming back here again. I would not recommend this place to anyone who does not look like they would know cars. They will try to rip you off read more

Matched price of other autoshops but with exceptionally speedy repair time!! Friendly and very helpful

We called in to get an oil change around 9am on Friday and the guy said he could fit us in if we got there right away so we took him up on it and drove over. He said it wouldn't take long, and we told him we needed to get out of town by 10:30, we figured we'd have plenty of time. We waited for two hours. For an oil change. Probably not going back. On the bright side, our guy gave us a $7 off coupon. Woo. read more

Constantly trying to up sell. Got an alignment today, car still pulling to the right. Was told by manager that 2 new tires would probably fix it. Also got an oil change, mentioned several times that the should check all fluid levels because I knew brake fluid was low. Did NOT happen. Been a customer since they opened, not anymore. read more

THE WORST SERVICE EVER!!! I predict they will be out of business soon. I don't trust ANYTHING or ANYONE there. They charge more than the dealership for parts and service. They make promises they don't keep. I regret going. I bought 4 new tires. 1 year later they all need to be replaced due to the alignment. Really??? Why wasn't this discovered before I wanted money on four tires? read more

I sit in their waiting area two hours before they told me they couldn't do my oil change on my diesel pickup truck. It was an Enterprise rental. They had done it twice before but finally said they couldn't make enough money at their contract price with Enterprise. read more

My fiancé's car needed a new battery. So, I did my research and concluded that Tires Plus had the lowest prices and was the closest to our house. Parking was tight but we both managed to find spots. The lady behind the desk was very friendly, and gladly accepted our coupon (found online), without hassle. She quoted us a 45 minute wait time, which seemed more than fair as they seemed to be busy. 40 minutes later, we got a call saying the car was ready. Really, the whole process went very smoothly, and I was happy they did not try to tack on extra fees and charges to the final bill, like other places try to do. read more

Great customer service! Great value! I will be back. I got my brakes & rotors replaced on my Honda Pilot, and the team did a great job. Best value by far in town and I look forward to going back for all of my routine maintenance. read more

This is one of the few places in town I'll trust my car to. The charges are always fair and the service is exemplary. The oil change today was fast and completed while I waited. If you have a question Scott and Iggy are always available to answer most of your auto questions. I've been dealing with them for over 6 years and found them to be totally reliable. read more

After being contacted by the Tires Plus team and upper management, I was able to get the issue resolved. Resolved enough to where they may have earned back my business. read more

This is the kind of place that tries to steal your money. They'll lie and tell you that your price is more than it should've been. Nobody should go here because the staff is extremely untrustworthy. If you're looking for a good tire place to help you, this is NOT it. read more

Great service! Always friendly and professional!! Very fast service, helpful advice and always happy to help with whatever is needed.

Terrible experience and they don't care. They tried to cheat my daughter who is a student at UGA. This is the second time at this store and I am a 20 year customer. Tried to reach out to tiresplus corporate and I keep getting emails from a lady named Jennifer who is basically telling me that no one on their executive staff cares. She has asked me for the same info 3 times but she does not react. The best I can do is keep telling my story and take my money elsewhere. read more

I took my car here for a buyer's check since I am ready to sell. They wrote up a $1,500 quote not including cost of the service itself. They wrote anything and everything imaginable that could be done to my car thinking they would make money off me I guess, mind you I'm a small blonde girl that doesn't look like I know much about cars. I knew they were trying to scam me because my car was at the dealership six months ago for inspection where I ended up putting $3,000 of extensive work into it in order to prepare it for selling. If the dealership had found any of the problems they wrote, trust me they would have charged me for it. I will never take my car here again. When I questioned them they stared at me in disbelief and fumbled for reasoning. They cost me a sale because they wanted to make a sale themselves. read more

Having to take your car in to the shop is never a pleasant experience. However when I take my car into tires plus on the eastside it puts my mind at ease a bit. They have a friendly staff and I don't feel like they are going to rip me off. They actually worked with me and my budget to get my car up and going again read more

Took an hour for an oil change but saved $12 with a coupon. Bring a book or work to do to kill the time. Courteous and swift to help out!

Told me my brand new DieHard battery was "showing signs of weakening." That battery was exactly 7 days old & cranking like a champ: no possibility whatsoever it was "weakening." Also they suggested $900+ worth of repairs not needed. AND several months ago they sold my wife new brakes; later our regular repair shop noted that the brake job was significantly premature. AVODI THIS BUSINESS. read more

I had gone here for an oil change in the past and it was fine, but recently I went back for another oil change right before driving to Florida and definitely regret going here. First of all, while I was getting my oil changed they called me and told me that I needed four new tires and I declined because my car only has 22k miles on it and the tires don't need to be replaced yet. They kept calling back trying to sell me the tires for a different price and I kept declining. I go and pick my car up later that day and make my drive to Florida. The next day I realized my car had been leaking oil all over the driveway, took it to the dealership and they said the people who did the oil change had stripped my oil plug, so then not only did I have to get it repaired, I had to get another oil change anyway. Such a waste of time and money, if only they weren't so worried about selling me tires and actually just did the job I asked them to do. Do not go here. read more

Had online coupon for 15 dollars off an oil change....went in and asked how much an oil change costs....she said with a 10 dollar off coupon it would be 30. I told her my coupon was for 15 off...so a guy walks up to tell her which oil change to charge me for ....and then she said it would be 41 dollars and I forget the cents. I asked was that the price before the coupon. No she said ....after the coupon. I laughed out loud literally, told them both I could get it done for 25 somewhere else and I walked out. I will never visit a Tires Plus again I can tell you that. read more

http://www.tiresplus.com/shop-for-tires/tire-guarantee/59/ It doesn't say that the 59 minute special means you have to make an appointment. took me 1hour and 40 minutes. They should say that on this promotion or give me my $59 off my bill! read more

Earlier today, I called this location to know the price of installing two tires that I already bought and a tire alignment. The man on the phone said it was $125.65 (INCLUDING TAX). I dropped off my car for them to do all of that. Then, one of the employees called me and said they could not do the alignment because of one of my tire rods, which was fine. So, I expected to pay $30ish for the tire installment because the alignment is $90. But, I came in and they charged me $50 for the installment! How does that make sense? Do NOT come here or they WILL try to take money away from you in a sneaky way. Never coming here again. read more

I've had great experiences with this Tire's Plus. The front end staff is very patient and willing to answer questions, the prices are affordable, and they get the job done in a timely manner. Parking is tight, but they seem to make it work. read more

DO NOT GO HERE, THEY WILL MISLEAD YOU. I went in for a routine oil change, and was told I had almost $800 worth of repairs that were required. I was skeptical, as I had never been there before, and as a young female, I knew that I could be taken advantage of if they believed they could make an extra buck from me. I went to my trusted dealership to have a full multipoint inspection, and they told me absolutely nothing was wrong with my car, not even anything that was coming up and could possibly need changed in the immediate future. Moral of the story, avoid this business for routine maintenance, they will mislead you about services that are "required." Take your business elsewhere. read more

I don't know what to say about this place. One year ago, I changed my oil here. The staff was nice back then. I don't drive very often thus not changing the oil since then. Last month, the oil filter on my car suddenly came off when I started the car and the engine was totally ruined because of this. My friend checked why this happened and found that Tires Plus gave my a wrong oil filter, which is larger than my original one. As a poor graduate student, I hope that they can at least deal with this nicely. What I only got in the end is that they kicked this thing to the district manager. Then the manager gave it to the corporate, Bridgestone. Then after 3 weeks, Bridgestone called me just to tell me that they won't reimburse a penny. Please be extra careful when you do anything here. read more

I had a nail in a tire on my SUV so I headed to Tire's plus to have them plug it. I said I need to run a few errands with the vehicle so they took off the tire and mounted the spare for me and said they'd call after they fixed the tire. I got a call about an hour later and headed into the shop. Turns out when they took the nail out, it didn't leak after the tests and they didn't charge me a dime. They then mounted the tire back and stowed away the spare, all with a smile on their face! Will definitely be using these friendly lads for any future auto-mechanical needs. read more

NOOOOO!! Don't go here, EVER. Here is my experience: I went in for an alignment because my regular mechanic didn't have the equipment to do it. I drove off $90 later with my car feeling exactly the same as when I drove in. BUT, there was a warranty for the alignment, so I ended up taking it back. My second poor life choice. So, after hours and hours of waiting and over $1,000 later, they had convinced me it wasn't the alignment at all (but of course never told me that the first time), but it was my bearings. So they replaced my bearings, all four tires, and three belts. Well, that fixed the alignment, but now there were more issues: a grinding noise when I turned and squealing belts. So I took it back to my regular mechanic. None of the belts were tightened. And the grinding noise was low power steering fluid. THAT'S IT. I hate Tires Plus now, with a passion. Please don't waste your time and money. It is a scam! read more