Plan my entire day around the hours posted on yelp what are inaccurate. This business is CLOSED on…read moreSaturdays! Stuck here with a flat tire, trying to figure out where to go next ..

Called all of the tire shops in Warrenton and they were all booked up and the prices were a little…read morehigh. Found this place through a quick search. Gave them a call and the gentleman that answered the phone said they had some tires in stock and gave me a price that was lower than everyone else. I asked if they did walk ins or if I needed an appointment. He said come on in and he would get me in right away. As I pulled up I saw that they also did state inspections. I was in and out of there very quickly. The waiting area is nice and very clean. I will definitely be going back for any auto repair needs.

I've spent thousands with these guys through the last few years for a number of vehicles I own…read more Chris spoke to me this afternoon about an inspection on my old Suburban in a way that I won't ever go back. Dale

These business is the best at auto repair, the front counter guys are so kind and very friendly.read more

NTB. Formerly Merchants location. I have taken my vehicles…read moreto Merchants since becoming a Warrenton resident many many years ago. They had always given me great vehicle service and great customer service as well. Today picking up my Jeep from the new NTB shop I found no changes to complain about. Same friendly faces and service. This time I'm going to make payments using their NTB credit card. I would never do that but they have $50 off for getting it and no interest for 12 months. Can't beat that. Also able to use online coupons as well. A great deal. My jeep is a 2003 with 240,000 miles on it. I put all those miles on it. Now my daughter drives it. I'm so happy NTB takes great care of it! I wouldn't take it anywhere else!

Be prepared to wait. Took my car in on Saturday, was asked to come back Sunday because they had to…read moreorder a part. Came in only to be told the tech on duty didn't have the equipment to do the job. The friendly guy at the counter apologized and told me that "someone" should have called to tell me since they had known the issue all day. Came back the next day, since they had already ordered parts. I was quoted two hours, "Should be ready by four." Ended up waiting until after six. Nothing beats getting your car back after watching the techs take it for a spin to test the job smelling like vape. Should I really have to tell a tech not to vape in my car? Positives, the front desk guys are friendly and apologetic. Negatives, be prepared to wait and drive home with your windows rolled down to try and get rid of vape fumes. As much as the front desk folks are helpful, would not return.

I went to Ron's in Gainesville as they had helped me before. Today they didn't have my size tires…read moreso they sent me home to the Ron's here in Warrenton. The guy at the counter already knew I was coming. He was very nice. Pretty smile. I checked in and sat for about and hour 15 min before they could pull my car into the shop. They were very busy. People in and out often while I was there and I think there were only 4 people working. Poor guys. It was hot too. After getting my car in the garage it was about another 30/45 min and we were done. 4 slightly used tires. $190. They guarantee for 30 days to adjust or fix as needed. Im fine with that. Was it nice and cool in the waiting area? No. Was it clean and fresh smelling? No. Did I receive smiley customer service and 4 good used tires for low cost? Yes. Yes, I did. If this works out, I'm happy to know they are less than a mile from my house and can use thier services again another day. Thanks Ron's of Warrenton!

Beware! Brought my car in for a simple tire change and specifically asked beforehand if they could…read moredo the job without damaging my rims. I was assured it would be fine, but I ended up leaving with fresh damage on multiple areas of the wheel. Two huge gashes on one rim and damage the entire outer edge on other. What made the experience worse was the way it was handled afterward. At first the staff admitted the machine likely caused the damage, but after talking among themselves they suddenly changed the story and claimed they weren't sure what caused it because they "didn't have before pictures." Instead of actually helping resolve the issue, I was given a phone number to call. I've spent the entire week calling, leaving voicemails, and sending texts with no response from anyone. Mistakes can happen, but avoiding responsibility and ignoring customers afterward is unacceptable. If you care about your wheels, especially aftermarket or gloss black rims, I'd strongly recommend taking detailed before pictures and thinking twice before coming here.

Disappointed former loyal customer. We dropped off our car to have the light checked out. Frost…read moreattached their magic machine and could not find an error and referred us to the mechanic. This act cost us $60. A few months ago, my wife was charged a fortune for switching a lightbulb. She did not know how expense it would be and nobody told her until she saw the invoice. We are looking for another mechanic.

I used to be able to recommend Tom Frost and would always advertise them but given the way my…read moredaughter and wife were treated recently I'll go elsewhere. Not sure what happened with their customer service ... guess it's gone and in this day and age it's the number one attribute that will keep people coming back.. but Tom Frost lost it.

Always have a good experience with this place super fast and great customer service! Super…read morerecommended 100%

Friendly, professional and helpful staff. Got me in at the last minute for a much needed oil…read morechange! Didn't try to sell me services or products that weren't needed.

I had such a great experience here - I originally went in for a brake inspection after another…read moreshop told me I needed work done, and Kevin took the time to thoroughly check everything for me. Not only did he explain things clearly, but he was also honest and reassuring -- he let me know my brakes were actually in good condition and didn't need any work at this time. That kind of transparency is rare and very appreciated. What really stood out to me was his integrity. He didn't try to upsell me or push unnecessary repairs, saying "sometimes you just gotta help people out." That genuinely meant a lot. It's hard to find a mechanic you can trust, and this experience gave me a lot of confidence in coming back here for future maintenance. Highly recommend to anyone looking for honest, knowledgeable, and kind service.

Complete Auto Center truly looks out for you, Kevin and team set the example when it comes to…read morecustomer service. I went to CAC many years ago for some work on one of my vehicles off of a recommendation from a friend. You won't feel taken advantage of here, and you won't have to worry about spending on unnecessary repairs. I trust Kevin, John and the guys to take care of my vehicles and you should too. I went back to Kevin recently after another shop told me I needed a new engine. After some thorough diagnostics they told me that wasn't the case. I made a mistake and went somewhere else and paid dearly for it, Complete Auto Center saved me big time. A huge thanks to Kevin and team, highly recommended for all your auto repairs.

Austin's work exceeded my expectations. My alloy wheels had deep curb rash. Austin worked his…read moremagic, and my wheels look brand new.

I am so serious if I could give Austin at True Wheel LLC 10 stars, i would. He is extremely…read morehardworking, accommodating, kind, and more than fair with his prices. He is honest and forthcoming, very transparent about his work and he STANDS BY IT!!! I will be bringing my family here for all wheel repair and welding needs from here on. I cannot recommend him enough!!

Piedmont Tire and Auto has my complete trust. Had purchased tires from them many years ago. Was…read morerecently told that I needed new tires, went to the usual tire places, received quotes and then remembered them. I called, told them the make, model, and wanted something good in snow, rain, and off road (for a Jeep). They answered a few questions, ordered the tires, I scheduled the appointment, got them put on, and when I went to pay thought it was a mistake because the price was so low. After paying, was driving off the lot and immediately noticed a huge difference - it rode much smoother. The next day, researched the tire brand thinking with such a low price, it was a bad brand - only to discover that the brand is a recognized one and of high quality; additionally, the specific tire's description specifies that it is made for snow, rain, and for off road. I love, love, love Piedmont Tire & Auto. The professionals are incredibly good, attentative, and polite. One recommendation is to either drop it off or Uber somewhere while waiting. Though they are efficient and operate, smoothly, they have a constant flow of customers. They appreciate buffer time to accommodate everyone.

If you want yourself and your family to be personally attacked on social media for criticizing a…read morebusiness, go to John Filippone! if you want to have perfectly intact parts replaced (oil pan) and be charged hundreds for them (albeit refunded at the price of a cliental) while the mechanic slams the door in the office after being questioned about it, go to piedmont. Questioning why an intact part was replaced will get you "fired as a customer". If you want to have the same issue regarding tire vibration that cut through 3 pairs of tires in around 2 years, go to piedmont. If you want to be told its balancing, no its alignment, no now 3/4 of your rims are magically bent the day after we replace and rotate your tires even though we stated the bend was not there when you brought it in 4-5 months prior but its absolutely not our fault and is "impossible" for it to be, go to piedmont and lastly, if you want your father repeatedly implied to be giving "bad advice" .. because i guess a young woman cant ask questions of her own accord regarding HER car.,. based upon a singular, previous appt where my father questioned why a perfectly intact oil pan (which now his oil leak is WORSE after going there AND they put regular oil in instead of full synthetic???) was replaced and charged, go to piedmont!!! Not just haymarket piedmont- all piedmonts! I tried to give them the benefit of the doubt for a long, long while, even referring my family there given their cult following- but 2 years later, at least 4 pairs of tire purchases later... i have the same problem i walked in with years ago, and now the owner, John, utilizes his platform of 33,000 locals to villainize prior customers, make personal attacks, and cruel allegations. Of note: John frequently offers money up for anyone to grab regarding either tire service, coffee, etc. If you contact him about this, he will warp it as asking for handouts. Also, on the very large facebook forum, the group rules state fundraisers must be approved by admin (him). If you ask him to post a medical fundraiser for medical equipment (saving a sick service dog), he will again warp it as asking for handouts to the public. He will then utilize his platform of 30k locals to bash previous customers- including posting their picture with name calling and cruel accusations. This is the caliber of businessman you are dealing with.

A fantastic family-owned business, honest and reliable. IMHO, the biggest distinction between…read moreEvergreen and most other places is that Don knows how to repair a car whereas most other places just know how to replace parts. Often some manner of "replacement" with new components is warranted and necessary but it sure is great to have a mechanic who also knows when it isn't and has the technical skill to perform a more creative and cost effective repair.

we have been going to Evergreen ever since they were in Haymarket. Throughout the years and…read moreseveral different car they have maintained their excellent knowledge, timeliness, and professionalism. i have never had to bring a vehicle back for same problem. Donny is excellent in his trade. Karen is the most reliable and kind Office Manager and Donny's side kick :). they make an awesome team and we won't go anywhere else! Thank You Evergreen Auto for decades of excellent work and fair service. Derek and Cary