I grew up close to this shop and used them all the time while growing up. Since then I moved away…read moreand have been using my local belle tire. This time around Belle Tire quoted me rather high so I decided to take it back to Kerner's and they fixed it for a fraction of the cost and got it done quickly. Speaking in terms of history, they have changed ownership and management a few times. However they have always been trustworthy and never try to upcharge. They always have focused on fixing the immediate problem. This is why I have and will always recommend them to all my friends and family.

I want to publicly thank Kerners Auto Service in Shelby Township for getting my 2013 Cadillac SRX…read moreroad-trip ready. They consistently do thorough, reliable work and always explain what's needed in plain language. Best of all, their pricing has been very fair every time I've been there. It's not easy finding a mechanic you can trust these days, but this shop has earned my confidence. Highly recommended!

I received an advertisement stating a Free Second Opinion after my VW was at the dealer for over a…read moreweek. A little skeptical at first, I gave these guys a try. It doesn't look like much from the outside. A smaller frontage with a nice lobby. The customer service and quality of work is what set Auto Pro apart from the other shops I've visited. Billy, AJ and Zain were all very courteous. Billy walked me through the repair process and diagnosis. They gave me a timeline. Updated me with text message photos of the work. And finally, offered me a ride when the car was done. I would say it was a good experience and am willing to recommend this shop if you're in Troy looking for a reliable mechanic.

I would give them 0 stars if I could. I went in to get the cable shift bushing replaced; instead…read morethey wanted to up-sell me on replacing the entire shift cable lol. They wanted to charge me $850 for the completely unnecessary service. They must have thought I was born yesterday. Instead I went to Green's auto shop, and got the bushing replace for 150, and the van works perfectly fine.

Took my 2016 Lincoln MKX in for continus low transmission fluid. Diagnosis, it was leaking into the…read moreengine!!. Required pulling the engine to do the repair. Almost $7K to fix. Car is now fine but if you have Lincoln as this, you might have this problem also...the water pump is in the engine, not on the outside. My car only has 60,000 miles on it. The tech explained everything so clearly so I could understand the prob & the repair. He was great. Even had me come in to recheck if it was still OK & pressure checked the engine...

My Mercedes had an ongoing problem of eating Drive Belts. I spent a lot of money replacing it twice…read moreby two different repair shops, along with idler pulleys and a power steering pump. When the belt started squeaking again, I was told I needed to replace the alternator. I was lucky enough walk into South Street Auto Repair. They diagnosed an oil leak was causing the squeak (not the alternator LOL). Drake stayed in touch with me daily, as they walked me through different diagnostics, repairs and costs. They fixed my squeaky belt, oil leaks, manifold leak and failed ignition coil. Brian my mechanic was very cleanly working on my car and paid attention to every detail. Finally, my exhaust is quiet, my belt is not squeaking and a slight engine hesitation that has been on going is resolved. I can't say enough good about this repair facility. I would have saved a lot of time and money if they were the first shop I would have been my first repair shop!!!

750 bucks for a new tire and extracting a stud is ridiculous don't recommend this place at all and…read moreweight and balance

Very fast and friendly. I came in for a free alignment check. Their laser system shows exactly what…read moreis good and bad, and they were very nice about showing me the test results before and after the repair. They offered to drive me to work for free but I sat and waited because the whole service only took about an hour. The waiting room was nice and I saw a lot of regulars coming and going while I waited.

Don't trust them. Not a all. They seems good at first but that is just to get you in there. You…read morecould need a wiper blade or a 10.00 sensor and they will tell you it needs an engine or frame or something else that they make sure is extremely pricey. I gave them too many chances. I won't be back. Brandon needs to get his shit together. He is maybe the biggest con artist there and he's the manager. Karma is a bitch and won't be their friend. Alot of customers go in there trusting them too, which makes it even worse. Disgraceful

Worst car shop ever! Freaking ridiculous! They made me wait 4 hours for a shuttle! Say they will…read moreget me one. I called 30 min later because no one on site. They say they have the shuttle guy call me but he never did. I had call again every 30 min till they got tired of hearing me call and decided to finally pick me up! They have poor communication skills. They lack talking which makes everything awkward especially when they go silence. Didn't realize they finsh my car to. It had been 4 days I was wondering why they taking so long. They never called to tell me my car was finish. I had to make the call. They should be notifying me.

Great service and amazing people who work with you…read more Reliable, friendly, trustworthy Above all Honesty Highly recommended

I should preface this review with the fact that I am a college Student with an incredibly crunched…read moreschedule and an old car with millions of problems. Master Radiator has been servicing my vehicles for the last 8+ years at least with excellent service. Most Recently, my power steering went out after my hoses for the unit ruptured. Of course, they took photos to show the damage, not just say that something's broken. They serviced it in a timely manner, but unfortunately there were some bumps in the road. They hired a NEW Technician who worked on the vehicle... who basically destroyed my rack & pinion, requiring a replacement, but *he didn't tell anybody.* After the desk called me to confirm they can fix the part (believing that it was broken before they had someone work on the car), they had him install a NEW one, and he destroyed that one too. At this point, they discovered that he was responsible for my original part being destroyed as well as the new one they were supposed to install. That technician suggested they just charge me for a new part & labor, and not disclose it to me. At this point in time, they fired said technician IMMEDIATELY. They called me, informed me of the situation, and then didn't charge me for either of the parts, or any of the labor. UPON RECIEVING THE CAR: I guess they could only find a Remanufactured part for my Rack & pinion. Remanufactured parts typically have light defects, and the new Rack & Pinion's defect was a little bit of play in my steering wheel. After reporting this concern to them, two of the mechanics came out to my car with me, did an inspection right in front of me, and explained that the part was Remanufactured, and there's a chance that if we replaced it again, there would be another defect... But we could still warranty the part out and get a new one if it was bothering me, but ultimately, the car WAS safe to drive (big thanks to Justin and Ben for seeing me right away) I decided that I'd gamble on the warranty, and Master Radiator definitely delivered. They installed a brand new R&P, and didn't even charge me for the labor! As far as I'm concerned, they took a really big financial hit to serve me, the customer. They will be keeping my business so long as I live in Michigan. 10/10, Definitely Recommend. Some service features to note: - You will be able to see pictures from the inspection so you don't just have to take their word for everything - You can call at any time and have them talk you through what they plan to do with your car if there's any confusion - You'll ALWAYS get an itemized bill - You can pick and choose through a list of *suggested* fixes, so you don't have to have to take the "All or Nothing" approach that most mechanics nail you with. And NO. They won't try to upsell you on stuff unless its legitimately necessary.

So impressed. The current vehicle we leased and literally wore thru the tread in under 21,000…read moremiles. Sad to say the auto manufacture offerred assistance but it still ended up twice+ as much as what I paid for these today. Not very happy to have to replace tires just to turn it in a few months from now. Jimenez Tire was not my first call, I called several before, but I literally jumped on the deal and raced down. Got myself four tires mounted and balanced and out in under a hour. For service and price this place exceeded my expectations and was worth the drive over. Also, it is family run, second generation owned and operated business for 33+ years.

The guy in the office (Erin, Eric) whatever his name is extremely RUDE! NO customer or phone…read moreetiquette at all..so I go there on Monday my son car has a cracked rim. they tell me they ordered the wheel an it would be there by Wednesday or Thursday! we call on Thursday only for them to tell us he never ordered the wheel, he just found one! mind you I prepaid $210 that is absolutely not what I was told when I was there! They don't let you get a word in on the phone! they're talking fast an won't listen! Then Wendy gets on the phone and fucking lie an shes no better on the phone either! moral of this story is you RUDE ASS PEOPLE! dont deserve our business! Our Race is the ones keep yall Lying asses in business! I'll NEVER go there again! wouldn't recommend this place to anyone! sent my son to get a refund! NEVER AGAIN!! LIERS AN VERY RUDE ABOUT IT!!!

I brought in a used Silverado from a dealership for a pre-purchase inspection. They provided in…read moredepth details about the maintenance repairs that were necessary and provided quotes for each line item. They gave me their honest opinion on if the truck would be worth buying if all the repairs were to be completed. Couldn't end up coming to a deal with the dealership (because they didn't want to budge on price) but this $160 inspection saved me $6,000 on immediate repairs! Highly recommend.

First of all I live an hour from Lake Orion, however, with such rave reviews I decided to make an…read moreappointment. The person who I spoke with on the phone was very polite, helpful and explained everything they would do and would have my car for 2 hours. After 31/2 hours I hadn't heard from anyone and need my car by 3 pm. my appointment was at 10 am. I called and was told they haven't looked at it yet and I could come and pick it up and reschedule another appointment. I pick up my car and was handed my keys, I said " they didn't have an opportunity to look at my car and the man at the desk said "nope", never offered me another appointment. I will never go there again.