Had my 1997 chevy suburban towed,diagnosed and repaired by Mcneal. Frequenting several repair shops…read morein the past 3 years,I find this one scoring an A+. Their staff is courteous,timely, knowledgeable,and their technician solved my electrical problem due to his expertise and experience. These guys care about their customers! (can't ask for more than that these days.) ....Highly recommend. Rich G.

I had 90,000 miles on my 2017 Buick Enclave and thought I should replace my front brakes. I left…read moreit at McNeal and waited at home for the estimate. I then got a call to pick up my car. The manager told me I still had a lot of life in the brakes and there was no need to replace them yet, and there was no charge for the inspection. That told me something about the honesty of that shop.

Family run business they do not try to sell you something you don't need. The prices are great in…read morethe service is fast. This is the one place. I will always go to when I need exhaust service.

Customer service! I went in at 7 am for an estimate on a muffler repair waited 6 hours had 1 person…read morein front of me and he got taken care of quickly while I waited, I do not recommend this service at all,

do no go here unless you want to waste lot of your time and money, simple $300 brake job turned…read moreinto $800 and 4 days of wasted time because owner does not know what is going on and fires crews back and forth

Best customer service EVER. Ron the manager is awesome. He was very patient while I got the…read more finances figured out so I could get the much needed work done on my car completed. He never rushed or pressured me. He is very kind & curtius. The mechanics got my car looked at very quickly. They completed the work very quickly & efficiently. I highly recommend this brake shop!

I've gone to LTM's oil change place for every oil change I've ever had. It's just where my family…read moregoes. When my AC was acting up the suggest I check out their auto repair place and now it's the only place I take my cars.

Not sure about the 2 other reviews. Looking at reviews from other places on the internet offer a…read morelot better review. So let's start. I usually go to the LTM quick lube down the street from my house. The service there has always been great even for my mother. The quick lube found low coolant and leaking thermostat. I scheduled an appointment well in advance to fix my mothers car for this leaking thermostat. Since it was our first time there, I was hesitant, but willing to have the work done due to the great service at the quick lube location. Scheduling service through their website online was painless. The next morning I was greeted with an email indicating they could get me in the morning I requested. Fast forward a week to the appointment. Was greeted and checked in my car. Waiting room, was a little crammed, but no big deal. I was dropping off the car for a full inspection and the requested repair originally diagnosed. LTM auto did a full check on the entire vehicle. They confirmed the thermostat leaking, low coolant, but also found a bad ball joint on the drivers side. Keep in mind, my mother noticed there was noise coming from the car, but could not attribute it to anything and suspected it was the alignment or the older tires. So this is when it got really cool. They sent email with the full diagnosis report. The report included photos and videos of the said problems, that could possibly cause issues. Along with other recommendations. What I found was a thorough report with pictures of the leaking thermostat, video of the bad balljoint moving, pictures of low coolant, and pictures of some very minor body damage they recommend a fix for. Mom didn't care for the body damage, as long as the car is mechanically sound for her to go to work. I spoke with the service advisor and found him calm and confident. Really ready to work to keep my business. I won't mention prices, because, everyones experience is different. And I myself know to look for all the prices online for comparable cost of parts. I found the work well within the normal margins for both parts and labor. People often complain about labor, but this is a smaller shop with a focus on customer service. The fact that they respond to all of comments shows dedication to their craft. Time wise, it took about a 1.5 days to get the car. Which, yes, some shops have a 1 day turn around, including the dealerships. However, again, I can tell this is a smaller shop, with a focus on its customers and their service. The next day, I received an email, phone call, and text saying my car was ready. Drove the car home on the freeway. The thermostat got hot very quickly, and I didn't notice the road noise my mother had mentioned to me before. Really, don't be swayed by these bad reviews. Everyone knows cars are expensive, especially if you don't take care of your vehicle or know anything about cars.

My car was dropped off to this shop on July 7th. An estimate wasn't billed to my insurance company…read moreuntil July 21st. I called on July 24th and was told they were waiting on a response from the insurance company. I followed up with the insurance company and was told that they had already issued out payment and responded to their request. I called the shop multiple times to follow up with the the status of my car and was told EVERY time I called that it would be "mid week next week" my car would be ready. I called on August 15th and was told again that it would be another week. I requested for my car to be moved to another place but unfortunately it was too late so I am being forced to wait for this company to fix my car. My car sat for 2 weeks before they even looked at my car for an estimate. I would NOT recommend this place to ANYONE! It's tons of car just sitting in the lot waiting to be serviced. If you are looking for fast quality work this is not the place for you!

From the owner: Icon Auto Repair and Collision offers exceptional service and expertise for all your automotive…read moreneeds. Our team is professional, reliable, and dedicated to providing high-quality repairs and maintenance. Customers often praise our attention to detail and commitment to getting the job done right. Whether you need a minor repair or a major collision service or mechanical, Icon Auto Repair and Collision is the go-to place for all vehicle issues. Highly recommended!

A little bummed to leave this review. We have had our vehicles worked on here for a few years now…read more The same day service has been great - you just have to get there early as they can get backed up. My reason for the 2 star review is due to an AC issue with my vehicle. I brought it in at the end of June because there was no AC - it was leaking somewhere. I let them know when I recharge it myself it will last for 2 to 3 weeks, then it blows warm air again. They inform me the wrong Freon was put in the system (I put the correct one in, but I am guessing the person before us did not as it was purchased in January of this year). I go ahead and pay the $500 to have it drained, recharged and pressure tested - no leaks or issues found - good to go. Until this past weekend. The AC went out again (less than 3 weeks after it was filled). I take it back in and let them know it's blowing warm air again. They take a look at it and they say it's low on Freon and it would be another $480 to refill it for them to pressure test it and find the issue -- even though we just did that at the end of June. No thanks.

Trustworthy, fast and reliable service. Repairs to AC, replaced brakes on my SUV and car. Price was…read morelower than expected, and repairs done in a very reasonable time.

I always have positive experiences at any Belle Tire location, but Rex and the team in Auburn Hills…read morewent above and beyond. Got there pretty close to closing and they found a way to help get me back on the road. When I came back the next day, everything was good to go and I was in and out fast. Can't say enough good things about the Auburn Hills Belle Tire!

Scheduled a tire rotation over the phone. When I got there at the scheduled time they had no record…read moreof the appointment. I asked to schedule another appointment and the guy looked at me and said "we have a new system tomorrow". Very odd

Great customer service. Very professional and skilled technician. I was treated like family…read more Highly recommend.

Went in for a quick oil change and was greeted by a pleasant worker. The service was quick and easy…read moreand took less than 10 minutes. It wasn't too expensive so if you need quick auto services this is definitely the place to go.

Outstanding service, amazing people, and truly fair pricing. You'll end up paying more for less…read moreanywhere else.

Tony was very professional and the service was so quick! My jeep needed a rear tail light and he…read morefixed it no issue!

First time we took the car there they "diagnosed" engine 4x, $5000 later, they ordered a short…read moreblock and rebuilt the motor no further charge, then another one, they had it for 10 weeks. Not to mention the $1500 last month for a water pump on the engine they rebuilt. Just took it back recently hoping it was the warrantied motor and not the trans but knowing it was the trans, they wanted to do $2500 worth of mounts and axels, no trans. Took it to a trans shop, none of that other stuff was needed, just a trans. Also they said they'd have it on a lift in the morning but took 3 days to let me know what was wrong. Super friendly customer service but Beware!!

Great service and they always go above and beyond to get the job done. I have brought my car there…read moremany times and will continue to do so.