I live in Indiana and was purchasing a conversion van from a Connecticut source. Dave worked with…read moreme on short notice to bring the vehicle in for a pre-sale inspection. He put the van up on the lift and showed me the items he looked at item by item. Since the van was in pristine condition they didn't even charge me. Great people at Model Garage!

Always professional and efficient. The only place I go for emissions every year. Staff is always…read morehelpful to answer any questions.

They work fast they work well they tell you everything that they're doing. Life is great.read more

very bad experience... the owner operator whatever the guys name is... horrible.. no accountability…read morefor his shop completely blowing the transmission on my jeep wrangler... kids with no training as the employees there working on peoples car without a clue of what's going on... my cars automatic, just incase the guy who put whatever into my transmission didn't know by now smh... i'll be buying a brand new transmission now thanks to the great job jiffy lube did on my deque "oil change"... literally the only reason i went there that day was because my car was telling me oil change... and i leave with a cooked tranny.. save yourself the trip bro.. should sew but i want my car sooner than later n my lawyer in cancun... bitch ass jiffy li've... couldn't give em 0 stars ^^

I usually leave reviews for restaurants on Yelp but today I wanted to share my experience with Eric…read more, he's truly a gem , a hardworking humble and kind soul . He makes going to the car wash a pleasure , easy drive through and always has towels , sprays and even tire shine as well as good running vacuums ( all this offered even to non members ) Now that's so considerate because most places don't do that He also runs specials and allows you to join and never limits you like some places to only "new customers" Today I had to ask him to refund a car wash because I bought a membership a day or two after and with out hesitation he helped and told me no problem. To me that's the place you want to go for all your car needs , you are treated like a Vip and next door there's a oil change and a nice lounge area with coffee while you wait , can't beat that !! Thanks Eric if you see this and thanks so much to all the guys there they are so helpful as well ...Seriously the Best no doubt

Best place to go for a car wash or an oil change great service very reliable. I've been going here…read morefor five years now because you can't put a price on good service.

Jeremiah was prompt in responding to messages. I needed front and rear rotors and brakes AND an oil…read morechange. He was fair and answered any questions I had. I will for sure be a return customer, and will recommend his business to others.

From the owner: we are a business that was created by the people who understand what it feels like to be stuck and…read moreneeding help. that’s why we are committed to serving our community with the lowest rates ever. the first two miles are free on us, we also will travel all over connecticut to help you out. give us a call and say ‘Hook Me Up’ for a new customer discount and we’ll make you family immediately and give you family prices. thank you. you can also text us and we will arrive immediately.

Extremely disappointed and terrible customer service. I had an appointment at 6pm to get a tire…read morereplacement, received a call at 5:50pm after driving almost 45 minutes there, they were cancelling my appointment on me as i was pulling into the parking lot, saying they were 6 or 7 cars behind schedule. I explained this to them, and I was told there was nothing they could do, they wanted me to come back as a walk in the next day and potentially get my service done if i waited for them to have time. I called back, asking if i could schedule something and was told no since the appointment was cancelled BY THEM NOT ME. Now, nobody is answering the phone so i can receive a refund on the tires and installation, the guy i spoke to was extremely rude and dismissive and they basically told me to figure it out on my own, even though it was them who cancelled on me last second. Terrible customer service and i will never return.

Went to Waterbury Walmart today for car service took 2 hours for my car to go in. Customer service…read morewas very bad they didn't even care people complaining and they talk to each other not caring about the Customer, after my car was done I still had to wait 40 minutes because the employee that was supposed to take care of us. Went away and people just waiting for someone,very bad service. Learned my lesson never again to Waterbury Walmart

I'm not an easy customer to deal with. I'll admit that. And so I can imagine that staff would find…read moreit hard to deal with me. However, Meineke dealt with me just fine. They were very understanding and didn't take my own edge approach personally. Not only did they help me out with my oil change, but my tires were also filled, one of them was on lower pressure when I arrived. I waited for my car, and I got there around 8:10 and my oil change was done within 30 minutes. Though pricey, and though I used a Groupon, it was a valuable service. You can't buy back time. Thanks.

Came for issues that were caused by Firestone on my car explained to Them everything, they were so…read moreawesome and willing to work with price they didn't try to push things on to me which is great cause as a female most times mechanics try to sucker us ; the women Natalie she's awesome and even made sure issues at hand were valid before charging me for anything! There customer service is on point I will make this my permanent location. And holy crap the area manager I believe DERRICK he is absolutely amazing and such a breath of fresh air cause he didn't make me feel Stupid for asking questions about my car! he made me feel So comfortable and kept checking car overall best experience I've had in a car shop ever !! Thank you guys so much

Waterbury CT. location on Wolcott rd…read more Don't ask them to program TPMS sensors because they don't read directions. First off! I spent 3 hours in their shop just to have new sensors installed and programmed. They were training someone new who didn't follow directions correctly. They then told me my truck was all set but my aftermarket TPMS wasn't reading properly. He tried again but clearly didn't know the programming procedure while also forgetting to install an important lock feature. I told the manager I would go home, send him what he did incorrectly and could be back the next day for him to try again after he reviewed the directions he asked me to email to him. He never responded by email to tell me if he had read through the procedures or returned two messages I left with his employees. The reprogramming clearly stated to begin in a particular sequence which he clearly didn't but charged me anyway. I don't intend to remove this complaint unless they program my vehicle correctly at know charge or refund me for the procedure.

I needed tires and front suspension work on my car recently and they came through fast when need…read more Customer service was also top notch.

I am happy with how my visit to Pep Boys went. I'm always anxious to bring my car to a shop as a…read moresingle woman I don't want to be taken advantage of or talked down to. Today I felt like someone was looking out for me at Pep Boys. I wasn't gaslighted or upsold services that I didn't need. Thank you for your honesty, integrity and service today.

DO NOT go here. I've had nothing but bad experiences with pep boys…read more Pay the little extra to go to a decent shop. Had breaks put on the rear and not less than a month later my right rear wheel wobbles. Long wait time, staff comes across as untrustworthy, and if they suddenly tell you there is a nail in your tire and you need to replace all four, then write that in the review section.

rich and lou were extremely professional, very personable and provided excellent customer serviceread more

Joe's has been my go to for all things tires for 25 years. They were sold to a company that owns a…read morechain of tire shops about two years ago. Rich, the former owner is still there running the shop so he makes sure that the customer service is still good. There are some changes and the service isn't quite as quick as it used to be but it's still better than the Town Fares of the world. As long as Rich is still running the place I'll continue to patronize them.