1. Tire Hill Auto Exchange

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Johnstown, PA

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Tire Hill Auto Exchange

5.0 (1 review)

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8 years ago

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Firestone Complete Auto Care

Firestone Complete Auto Care

(8 reviews)

So first the good: they got me taken care of pretty quickly and cheap. The plug in the tire is…read moreholding fine. The bad: they plugged a screw hole in a flat tire for me, but forgot to do the balance or to tighten the lugnuts. We got a ways down the road and had to pull over at the mr tire in Latrobe as the tire got louder and louder, they had us fixed up before long over there.

We had our 2016 Jeep Wrangler in for service on several occasions with what appeared to be brake…read moreproblems in the rear of the Jeep. On each occasion, four in total, we were told that there was nothing wrong with the rear brakes. During this time, we also had to have the front brakes changed (rotors, calipers, pads, etc.). The rubber brake lines were not replaced. We were told one estimate on this front brake job ($700), called back within five minutes and told a higher estimate ($900), and then when we picked up the Jeep, we were given a higher total ($1100). This was with a military discount. After my wife contacted another Firestone dealer, we found out we were overcharged and received a refund. Now back to the rear brakes. At the time we had the front brakes checked/repaired, we practically begged Firestone to check the back brakes again. Less than four hundred miles later, we could smell and feel the same problem with the back brakes, so off to Firestone we went. We were informed on this occasion that we would need to have the rear rotors, calipers, pads, etc. replaced. This was told to us after the four hundred miles which took approximately two weeks to put on the vehicle. I will be the first to admit that I am not a mechanic. Thus the reason we take our vehicles to be fixed by reputable companies who should know what they are doing. Even though I am not a mechanic, I know that rotors, calipers, etc. do not go bad in a couple of weeks after having been supposedly checked. At any rate, we decided to take our Jeep elsewhere to have the repairs made and found out at that location that the rear wheel bearings were shot and that was the reason for the brake problems in the rear. The mechanic at this location also noted that the front brake rubber hoses were not replaced and that the new rotors were being destroyed for lack of brake fluid. My wife contacted Firestone's corporate office on several occasions. We were contacted by the district manager for Firestone who would not admit any fault by Firestone, but did offer us $800 for the repairs on the rear wheel bearings. Seems odd to offer money for something that was not Firestone's fault.

Monro Auto Service and Tire Centers

Monro Auto Service and Tire Centers

(14 reviews)

Just having my noise inspected and being told that I would possibly need my front brakes replaced…read moresoon, sure enough my vehicle started making that noise. You know, that money sucking noise that you just can't get away from. Also having a trip coming up in less than two weeks I wanted to make sure I did not have any trouble along the way. Most garages in the area were backed up and I couldn't wait the amount of time it would take to get my vehicle in. I attempted to get to a local garage before settling on this one. They were able to get me in the next day, which was a huge sigh of relief for me. I had my appointment set up for early afternoon the next day and just waited. You know, the noise was getting louder and the volume on the radio can only go so high. I arrived a little early, only because I knew that the parking lot at this location was a mess. I ended up having to park in the lot next door because there were no spots open. I was initially quoted a price the prior day for the work I would need but was informed that may change once they got a look at my vehicle. They told me that could take close to an hour. In that time I walked to nearby shops to do a bit of shopping and they had my number if they finished that prior to my return. However I did not have the luck of that happening. I arrived back after stopping at a few shops and they weren't quite finished yet. Once they did finish doing their workup they came out with the diagnosis if you will. Which I already knew, I needed brakes. This is where I was a little ticked, I already knew that and I told them that I wanted my fronts replaced. However, instead of hearing what I wanted they went ahead and did something completely different. This was probably nothing more than a ploy to make my bill higher. I was a bit irritated. Instead they pulled off the back tires and added time onto the labor portion of the bill. In the end it wasn't so bad, I did just go ahead and have all my brakes replaced. But if you would have listened to my request there would not have been any wasted time or money. The wait time was going to be longer than expected. With rain pouring down outside I didn't want to have to walk anywhere else than what I already did. That waiting room was no fun to sit in with a mask on and a television with an antenna getting the only station they could. I could not tell you the last time I watched a soap opera. What should have lasted a hour and a half or two, ended up lasting more like four hours. Luckily for me, I ended up having a family member pick me up so I didn't have to stay there and make small talk with other customers. Good thing is that they are open later than other garages and I was able to come back and get my vehicle later.

If I could give no stars I would. Went there for an oil change, 3 weeks later, got low oil alarm…read more Found out they never put the oring on the filter, so my oil was just leaking out. Would not reimburse me. Had to spend an extra $200. Never going back here.

Tire Hill Auto Exchange - tires - Updated October 2026

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