The shop was able to get me in same day to replace stuck thermostat. Mechanic clearly explained…read morethe options to reduce cost and did not hesitate to listen to my suggestions. They were able to finish ahead of schedule and get me on my way. They offer military discount which I appreciate!

I didn't have an appointment, I just walked in on a Saturday morning and Mr. Marshall and his wife…read morewere very kind and they said that they will start working on it for me immediately. I was pleasantly surprised with the efficiency and reasonable prices. Thank you again Mr. Marshall, and of course I will be back.

Hermitage Hills Brake & Auto I've gone to for over 25 years Brad the owner and his technicians are…read morereally good. They don't try to oversell you on services that you don't need and they can get you in and out of the shop fast. They use on the quality parts, and the value of the service is really outstanding

I could not recommend Hermitage Hills Brake & Auto enough! They were very fairly priced, incredibly…read moreefficient, and super honest about what needed to be done. Susan at the front desk contacted me with every detail during the repair and was incredibly friendly! I will absolutely be back if ever needed!

Had a problem with car driving sluggish on takeoff. Kevin Explained the problem was bad spark plug…read morewires and I had him change plugs too since they were almost due for replacement. Premium did an excellent repairing it same day at a fair price. I would highly recommend them to anyone for repairs or service read

They replied to my service request quickly, the service was very affordable, and they had me back…read morein my car within four hours since I dropped it off.

Marks Automotive repair had my van for almost two weeks, did nothing but plug in a code reader then…read morecharged me $397 and wouldn't even offer to make the repairs they deemed urgent. I have a diy campervan that I was trying to get ready for a road trip from Nashville to New England and everywhere in between. I brought it to Marks Auto repair in Mt Juliet mechanic (same one for 17 years) to get routine service and a new steering gear box. I was told that my van was not fit to do a 3000 mile trip and instead of camping, I should just get hotels. I was charged $397.00 for them to give me driver error codes (P1207) and tell me not only did my gear box need replaced, but my transmission was gone, my entire ABS system needed replacement and my engine could seize up and leave me stranded. Mark Jr. told me they didn't even want to repair it because it would be a lot of work and not worth the money for an older (2004 Ford e150) vehicle. I was devastated! I had this trip planned for almost a year and only had a month to get a repair and routine service. I pulled the carfax and the records were spotless and precise (except for the entries that Marks Auto repair put in). I bought this van as a state vehicle in AZ and knew it had immaculate maintenance and service records. I knew the transmission just needed a drain and fill, new oil, and an all around check on tires etc... I took it to a trusted friend for a solid 2nd opinion and the gearbox was gone (I knew that) but friend said Transmission probably just needed a drain and fill, and that it would be fine. The Ford econolines were made to outlast. Some having 300-400k miles on them. Mine had 160k. Strange thing was, when I popped the hood to see if they had changed/filled any fluid (since I paid almost $400) there were no signs of ANYONE there. No finger prints, no swipe marks from someone leaning over the engine, nothing! There was the same dirt with no disruptions as there was 4 months prior when I put a new battery in myself! They had my van for almost two weeks and only gave me useless Marta codes that were from raving the engine while in park (rpm vs torque error). The ABS codes or light hasn't come on except on rare occasion, but Mark jr made it seem as if I was going to lose my brakes completely and have a tragic and sudden loss of control. Scary and dramatic! Long story, but this is not the first time Marks has been less than helpful and actually defeated the purpose of even bringing my vehicle into them on other occasions. For example, I had an oil leak in an '07 Mustang that had leaked onto my garage floor and they told me to just watch the fluid level, it didn't need to be fixed!? What? So for years, I had to put a pad under my car because I just trusted what they said. Now I know better. Now I know there are other mechanics who want to do the work, gain trust and don't swindle or use scare tactics to get you off the lot. I brought my van into Marshall Automotive repair in Hermitage, they listened and tested the all the things. They replaced the steering gearbox got it aligned, changed my fluids, looked over all the other systems and gave me a thumbs up for the trip. It was a long, difficult journey and I did it solo. To be honest, there were some scary thoughts in my head thinking "what if Mark Jr. was right?" Completely paranoid at times and questioning everything made it difficult to truly enjoy my vacation to the fullest, but I had to trust my gut and my gut said Marks Auto repair was wrong. And they were! So, here we are.... $400 in the hole for absolutely nothing and 3000k miles later... whatcha gonna do Mark's?

My car broke down while I was driving to work and I had no idea what was going on. I called Marks…read moreAutomotive while I waited on the tow truck and they let me bring my car in on short notice. Everyone I spoke to was so kind and accommodating. They took the time to explain to me what was going on with my car so I always knew what work was being done and what to expect. The price was very fair and they had my car fixed and ready to go in two days! I highly recommend Marks Automotive.

Super helpful, quick and helped me decide what I really need vs what can wait to help keep the…read morecosts down! Trust them to tell the truth and fix your car quickly!

Izees the owner of his Auto repair shop is truly fantastic & I've had 5 repairs to my 2017 Rav 4 LE…read more& it runs & ride like new off the showroom & at a fair price on the repairs FACT ! 7 stars & he is a well groomed service tech K & you can't go wrong at in & out automotive Service & thank you Paul Dziewit Rav 4 Vehicle owner. :)

I was advised by a friend of mine to visit this shop for body repairs on my vehicle. They were…read moreextremely friendly during the scheduling process. I was able to bring my vehicle at the time scheduled, get a call on diagnosis in a timely manner, and receive a quote that was suitable for my budget. I will definitely be returning for all my automotive repairs!

From the owner: auto-repair-services auto repair near me…read morecar repair near me small engine repair transmission repair near me small engine parts best auto repair near me timing belt Preventative Maintenance

So I didnt need tires, nope, but i had filled a 5 gallon gas tank with a few gallons and just got…read moreout of church and decided to just put it in my truck. Problem is, that darn gas spout didnt work properly. I wrestled with it before asking for assistance. The young man there was so kind and helped me put the fuel in my tank so i didnt get any on me. I appreciate the help, especially because it was mothers day. Thank you so much!

Update- 4/29/24 Someone named Lee who is listed as a…read morebusiness owner of Firestone responded to my review by thanking me for the positive review and stating they hope to see me soon. This is an example of him reading not to comprehend and responding without compassion. The review wasn't very positive and I ended my original review stating that the relationship with Firestone has been soured and I'd probably never return. To him, that's positive and means they'll see me soon! Steer clear, there seems to be much more than car knowledge that they lack here. This will be an honest review of my most recent services with Firestone. The people that work there are awesome and it pains me to have to write this review. I have been a customer of Firestone since 1999, starting at the East Nashville location. And getting to know Chip and Tony pretty well. I started to frequent the Hermitage location in 2022, and the for most part, I've always had a pleasant experience. Craig was a breath of fresh air, and while Justin and I had a rough start, he's been amazing as of late. However, this is about some ongoing issues I had beginning in March of this year. I went in because during an oil change they told me that I needed to have an axle/ cv joint replacement. I returned to have this service completed and told them about a noise I'd been having when I accelerate. Justin said the issue may be the axle and cv joint and since they were replacing the noise should subside. When the repairs were completed, I was still hearing the noise and I returned on 3/10/26, to ensure they had completed the repair properly. Justin had them check and he came back and stated that upon inspection, that the issue was my two front wheel bearings. I went ahead and had one completed that day, and was still hearing the noise when accelerating. I returned that Friday on 3/13/26, and had the other one completed. However, upon completion, the car was still having the same issue. I reached out to Justin on Tuesday, 3/17/26 and explained to him that I was still having an issue with the noise. He told me to bring it back to have them check it, but I've been missing work, back and forth with this car, so I told him I would when I could. Justin was super nice about it and said, he would make it a priority when I was able to come. However, I ended up taking it to another mechanic. I explained to him the issue about the humming noise when accelerating. They checked and said both of my rear wheel bearings required replacing. They replaced both of the rear for $475.00 and I've not had the noise issue since. However, the front does vibrate sometimes, but not like before, so I am wondering if I ever needed the front's replaced and if they were properly replaced since there is still some vibration when accelerating. Overall, I ended up spending, $1,319.92 in a two week span and the issue was never resolved. Again, I'm not blaming Justin, but when I did ask, why was it that I was being told something different each time I came in, he stated that different mechanics do inspections differently. However, you would think all mechanics would check the same things, if that is the chief complaint. My car is now repaired, but this encounter has definitely soured my relationship with Firestone, as I no longer view them as a trusted partner. I think inspections should be the same across the board or as similar as possible to avoid these kinds of things and to find and correct the proper issue the first time. That wasn't my case and after being a loyal customer in both East Nashville and Hermitage for over 29 years, I'm not confident that I'd recommend Firestone to family and friends, or that I will continue to do business with them either.

Highly recommend for value and service. I have always been extremely pleased with the quality of…read morethe service and repairs to my Mercedes. The repairs have been excellent and the cost has been reasonable, which is rare these days. No unnecessary work is performed and all work is thoroughly explained, costs outlined and work is approved prior to commencing. You can't ask for better, in my opinion.

Honest, knowledgeable, and skilled. Love it when expectations are exceeded. I live out of town…read moreand my car was "saved" by this crew when near catastrophic engine failure struck my daughters x3. Highly recommend!

Kevin was extremely professional, knowledgeable, and helpful. We had an issue with not having the…read morelock key set for my car so Kevin helped get the issue resolved and came to my house several times while we worked to get the right lock key. I plan to use Kevin anytime I need a mechanic. His prices are fair and he is a trustworthy person. Highly recommend!

After having a horrible experience at the auto dealership and being told I needed an insane amount…read moreof work done and not to mentioned the cost, I took to Yelp and found Kevin. And I'm so glad I did. Right away Kevin was so quick to respond and put my mind at ease. He went above and beyond to talk and help me out. Even when he came to do the repairs he took the time to thoroughly explain what was wrong with my vehicle and the repairs that were needed and even the repairs that weren't needed as the dealership claimed were. If you're looking for a trustworthy and honest mechanic I highly recommend Kevin.