Ekoud, Jason, Reagan. Excellent customer service. I have come here before and both times have been…read moresmooth and easy. They were a bit busy so it wasn't the "15 minute" oil change but they were very quick after they had me on the Bay Area. I had a Groupon so I only paid the taxes but if I didn't have a Groupon it would have been cheaper than the dealer. They checked all my fluids but they did not clean my windows or vacuum my car which is something the other "quick" oils change place does. Overall, it was good and will definitely come back!

I have gone to this Vavoline twice now and they're the nicest people in the world. I've had GREAT…read moreexperiences there. They are efficient and always so kind. I've gotten a regular oil change and on the transmission. They make it such an easy process. As a woman, they make the process so comfortable. I value how I feel driving out of there - just very appreciative of their kindness and extra mile service. My second one took a little longer than they expected, but they checked in with me every few minutes. I couldn't recommend this location enough!

I wouldn't come here unless you can leave your vehicle and have them call you when it's done. Went…read morein for an oil change and finally got to check out a full 2 hours later. I understand that they are a full service shop so they do more than that when you ask for an oil change, but they have windows into their work area so you can see as the staff are leaning on your vehicle watching videos on their phones and laughing rather than prioritizing getting customers going and then taking any break they need. They do a good job, but they do not have any sense of customer care in the slightest. 2 guys leaned on my completely finished vehicle and watched videos on Juniors phone as I watched them for the last 20 minutes. The guy I can only assume is in charge in the back sat on his computer with his back to them the entire time.

I got four new tires done here. Each one of my wheels has one keyed lug nut. They lost my lug key…read moreand when I asked them to change out the lugs. They charged me $57. These people are scam artists.

Hermitage Hills Brake & Auto I've gone to for over 25 years Brad the owner and his technicians are…read morereally good. They don't try to oversell you on services that you don't need and they can get you in and out of the shop fast. They use on the quality parts, and the value of the service is really outstanding

I could not recommend Hermitage Hills Brake & Auto enough! They were very fairly priced, incredibly…read moreefficient, and super honest about what needed to be done. Susan at the front desk contacted me with every detail during the repair and was incredibly friendly! I will absolutely be back if ever needed!

Had a flat tire first thing in the morning and called Hermitage Tire--BK answered and told me to…read morebring it right over. When I got there, they got my truck in immediately, were professional and polite, and quoted me about 45 minutes. They finished even faster than that, and the price was very reasonable. Great service all around--easy 5 stars.

I recently had work done at Hermitage Tire Goodyear and I couldn't be happier with the experience…read more The customer service is truly awesome -- the team is friendly, knowledgeable, and genuinely helpful from the moment you walk in. They got me in quickly, explained everything clearly, and made sure I understood my options without any pressure. The prices were very affordable. Great people, great service, and fair pricing. I highly recommend Hermitage Tire Goodyear to anyone needing tires or auto service. I'll definitely be going back!

Just got the A/C fixed on my 2002 Toyota Tacoma. They did great work at a responsible price. I'm…read moredefinitely going back to them.

Took my 2003 Acura MDX to Old Hickory Garage to have a leaking power steering pressure hose…read morereplaced. They got a complicated job done quickly and inexpensively and the repair has been solid for 6 months and counting. Prompt, honest, and competent? Man that's a rare combination, glad I found them!

Marks Automotive repair had my van for almost two weeks, did nothing but plug in a code reader then…read morecharged me $397 and wouldn't even offer to make the repairs they deemed urgent. I have a diy campervan that I was trying to get ready for a road trip from Nashville to New England and everywhere in between. I brought it to Marks Auto repair in Mt Juliet mechanic (same one for 17 years) to get routine service and a new steering gear box. I was told that my van was not fit to do a 3000 mile trip and instead of camping, I should just get hotels. I was charged $397.00 for them to give me driver error codes (P1207) and tell me not only did my gear box need replaced, but my transmission was gone, my entire ABS system needed replacement and my engine could seize up and leave me stranded. Mark Jr. told me they didn't even want to repair it because it would be a lot of work and not worth the money for an older (2004 Ford e150) vehicle. I was devastated! I had this trip planned for almost a year and only had a month to get a repair and routine service. I pulled the carfax and the records were spotless and precise (except for the entries that Marks Auto repair put in). I bought this van as a state vehicle in AZ and knew it had immaculate maintenance and service records. I knew the transmission just needed a drain and fill, new oil, and an all around check on tires etc... I took it to a trusted friend for a solid 2nd opinion and the gearbox was gone (I knew that) but friend said Transmission probably just needed a drain and fill, and that it would be fine. The Ford econolines were made to outlast. Some having 300-400k miles on them. Mine had 160k. Strange thing was, when I popped the hood to see if they had changed/filled any fluid (since I paid almost $400) there were no signs of ANYONE there. No finger prints, no swipe marks from someone leaning over the engine, nothing! There was the same dirt with no disruptions as there was 4 months prior when I put a new battery in myself! They had my van for almost two weeks and only gave me useless Marta codes that were from raving the engine while in park (rpm vs torque error). The ABS codes or light hasn't come on except on rare occasion, but Mark jr made it seem as if I was going to lose my brakes completely and have a tragic and sudden loss of control. Scary and dramatic! Long story, but this is not the first time Marks has been less than helpful and actually defeated the purpose of even bringing my vehicle into them on other occasions. For example, I had an oil leak in an '07 Mustang that had leaked onto my garage floor and they told me to just watch the fluid level, it didn't need to be fixed!? What? So for years, I had to put a pad under my car because I just trusted what they said. Now I know better. Now I know there are other mechanics who want to do the work, gain trust and don't swindle or use scare tactics to get you off the lot. I brought my van into Marshall Automotive repair in Hermitage, they listened and tested the all the things. They replaced the steering gearbox got it aligned, changed my fluids, looked over all the other systems and gave me a thumbs up for the trip. It was a long, difficult journey and I did it solo. To be honest, there were some scary thoughts in my head thinking "what if Mark Jr. was right?" Completely paranoid at times and questioning everything made it difficult to truly enjoy my vacation to the fullest, but I had to trust my gut and my gut said Marks Auto repair was wrong. And they were! So, here we are.... $400 in the hole for absolutely nothing and 3000k miles later... whatcha gonna do Mark's?

My car broke down while I was driving to work and I had no idea what was going on. I called Marks…read moreAutomotive while I waited on the tow truck and they let me bring my car in on short notice. Everyone I spoke to was so kind and accommodating. They took the time to explain to me what was going on with my car so I always knew what work was being done and what to expect. The price was very fair and they had my car fixed and ready to go in two days! I highly recommend Marks Automotive.

Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again

Super helpful, quick and helped me decide what I really need vs what can wait to help keep the…read morecosts down! Trust them to tell the truth and fix your car quickly!

Izees the owner of his Auto repair shop is truly fantastic & I've had 5 repairs to my 2017 Rav 4 LE…read more& it runs & ride like new off the showroom & at a fair price on the repairs FACT ! 7 stars & he is a well groomed service tech K & you can't go wrong at in & out automotive Service & thank you Paul Dziewit Rav 4 Vehicle owner. :)

I brought my car in for an alignment and was told they could get to it later if I left it with…read morethem. As I was talking to the front desk, an older gentleman--who seemed to be a mechanic--came in from the back and immediately seemed upset, questioning why I had brought the car in. I explained that I had recently installed new suspension parts and the car pulls to the right, so I wanted an alignment to correct the issue. The front desk staff then mentioned that if it took more time, they'd have to charge more. I said that was fine, but asked if they could please call me before proceeding with anything extra. For some reason, that seemed to upset them--his tone turned sarcastic as he said, "Yes, I'll call you." Later that day, at 5:06 PM, I received a call saying the car wouldn't start because the battery was dead. This surprised me, as I've never had issues with the battery, and it still has about a year of life left. I was told the battery had a short and that I'd need to pay for a new one. I asked them not to replace it--I'd come in the next morning to take a look myself. When I arrived, I found my car backed up onto a curb, with the mudflap crushed. I don't know if they were frustrated that the car didn't start, but the person at the front desk didn't acknowledge me at all--acted like I wasn't even there. Another staff member quickly went to the back and brought me my key. I said thank you, walked outside, and tried the car. The battery was indeed dead, but I used a battery starter and it started right up with no problem. I drove it around the parking lot to make sure everything was fine. No one came out, no one asked if I needed help--no acknowledgment at all. I hope this isn't the experience everyone has here, but from the moment I walked in, I didn't feel welcome. The way I was spoken to and treated left a very bad impression.

If you like cheap people doing cheap work at a premium price, this is your spot!…read more I had a transmission done on my manual car. My repair took twice as long to replace as they said (23 days total). It was only after they got my car apart did they tell me i needed 3x the repair they originally suggested. Months later, after a "new" clutch/flywheel/trans, 4th gear pops out of gear constantly. I need to take it to somewhere actually competent to fix their "job." If you need an oil change, this might be your spot. If you need anything legitimate, avoid this "business."

The shop was able to get me in same day to replace stuck thermostat. Mechanic clearly explained…read morethe options to reduce cost and did not hesitate to listen to my suggestions. They were able to finish ahead of schedule and get me on my way. They offer military discount which I appreciate!

I didn't have an appointment, I just walked in on a Saturday morning and Mr. Marshall and his wife…read morewere very kind and they said that they will start working on it for me immediately. I was pleasantly surprised with the efficiency and reasonable prices. Thank you again Mr. Marshall, and of course I will be back.