I recently had work done at Hermitage Tire Goodyear and I couldn't be happier with the experience. The customer service is truly awesome -- the team is friendly, knowledgeable, and genuinely helpful from the moment you walk in. They got me in quickly, explained everything clearly, and made sure I understood my options without any pressure. The prices were very affordable. Great people, great service, and fair pricing. I highly recommend Hermitage Tire Goodyear to anyone needing tires or auto service. I'll definitely be going back! read more

5 Stars is simply Not Enough for this place of business-. In this post Covid era, they truly made us feel as it was and is all about the customer service and the customer! Let me start by saying we drove in with a large nail in our tire at 5:45 pm on a beautiful Tuesday afternoon -& they closed at 6; they did not hesitate nor frown- instead they respectfully said why Yes we will look at it. Dan& Bill were delightful, professional and respectful. They treated not only us but our 2013 car(yes, I said a 2013 but it is paid for, runs good and can fill up for $25 now) like we were getting a high priced job on a very new car. They simply repaired our tire, and said that is why they are there and told us to get home safely, all with a smile. I can't comment as I usually do on cleanliness (but it looked great) nor can I tell you if they take Apple Pay. Look, I did not visit the restroom nor am I aware of anything else. What I do know, they have customers for life no matter which car I am in! If you need tires, have a problem or simply need a plug- while there are other places near- do yourself a deserved treat and stop by- trust and believe, their smiles and professionalism is worth it! Let me reiterate, this all occurred within 15 minutes of their closing. Thank you Hermitage Tire Center- read more

Hermitage Tire Center - Front of the store - Tires Near Me - Hermitage, Tennessee

I have used Hermitage Tire Center to take care of my cars and SUV for years. They do fantastic mechanical work to keep my car running smoothly and reliably. I buy all my tires here and would never change to another dealer. The people who work here are always polite, patient, and professional and the wait area is clean and comfortable. I have always found the price of their work to be reasonable and well explained before the repair job begins. read more

This particular Goodyear location has an incredibly friendly staff and they helped me get on the road maybe after an hour after having Mt car towed in after having a flat on the highway. I ended up needing to get a couple of plugs in one tire. They charged me about twenty dollars to patch my tire. Be aware that this is an independent tire shop, so if you have road hazard insurance through Goodyear, they will not honor it here. Not their fault, but I did want to mention it. With the amazing staff and the prompt service, I have to give here five stars overall. If you are looking for a tire place or mechanical work, I would check this location out. read more

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Had a flat tire first thing in the morning and called Hermitage Tire--BK answered and told me to bring it right over. When I got there, they got my truck in immediately, were professional and polite, and quoted me about 45 minutes. They finished even faster than that, and the price was very reasonable. Great service all around--easy 5 stars. read more

Best customer service. Best people. Fair prices. Great communication. I can't speak highly enough about this shop and the staff.

I was from out of state and had to wait. I was a 50 year old woman waiting alone. They were very accommodating and very friendly and made me feel very safe and cared for. read more

Service seemed to be good at first and yes very friendly. Only concern is the possible connection to knowledge of customer's financial relationship with Advance Financial. This isn't the only organization that has appeared this way. I went to draw funds to just cover possible additional expenses when already received a quote for work being done. Advised later computer work would be needed and it was the exact match to what I had withdrawn. Got quotes from other mechanics different companies and they said computer work takes 5 minutes and they don't even charge. Single parent. read more

I've had two different services performed on my car at Hermitage Tire Center at two separate times (new front breaks, new starter). Both services were easy, thoroughly explained, and reasonably priced. What stands out about Hermitage Tire is the quality of service and professionalism. Today when my car was being serviced, an older man walked in and I overheard the Hermitage Tire employees interacting with him. This man seemed a little confused and irritated, and every employee who interacted with him was extremely patient and helped to explain aspects of his service. He was supposed to have an hour wait, but after he expressed annoyance about that, they managed to get his car in and out pretty quickly. I was really impressed by their kindness and highly recommend them! read more

Had a blow out at 4 in the evening they fixed it while we waited about 30 minutes. Very nice people who went above and beyond. Thank you !

Honestly...if you own a gas vehicle I highly recommend these guys they are professional fast and really in the end of the day best priced. They won't take money from you if it's something you can do yourself. AND I LOVE THAT ABOUT THEM. HONEST PEOPLE VETERAN RUN AND OR OWNED AND HANDS DOWN "MY Mechanics". Good job boys I recommend all and everyone who needs anything done to a gas vehicle. Been using them for two years and probably for life. read more

Hermitage Tire Center - Waiting area - Tires Near Me - Hermitage, Tennessee

Great service and Ben is outstanding to work with. Got my daughter new tires at a good price. More importantly the whole crew was very professional and friendly. I highly recommend this place! read more

These men are crooks they took 980 from me just to tell me a few days later my car needed to be replaced . I wouldn't recommend them to my worst enemy. I came in for new brakes and a diagnostic check on my engine light ; they lied to me about the reason my light was on ; then took my money only to later tell me I need to get a new car asap. Money hungry , lazy smiling bunch of wolves . I wish I would have went to total automotive at least they are an honest bunch. I have never been so upset with service in my life . No integrity just money hungry. I couldn't imagine telling someone to pay 1000 then a few days later the car is broke down. I should have just thrown. The money out the window . They pretend to be nice but a lazy unskilled bunch of men. If you care about your hard earned dollar don't come here I wish I went to a real good year and not these posers read more

Got my new tires here and everyone was SO kind. There is a large waiting area with coffee, TV, and wifi. No appointment needed. My new tires are great and I'll be back for free rotations! read more

The finest people make up the work force. Brandon is totally honest and whatever he and his staff tell you about your car is always absolutely accurate. Would go anywhere else . BHave been a customer for decades and decades. read more

I came there for them to check on my A/C, turns out it's the Blowing Motor. They were charging $99 for the check up, $187 for the motor, & $375 for the Labor.....I let them know I couldn't pay for the whole thing today but I could pay for the check up & the Part. Instantly they got frustrated, told me I could get the part without paying for the labor and started lecturing me about the labor. Still took like 20 mins to get my car back, but when I did get it I noticed my brakes were screeching remember I didn't go in there for them to check on my brakes.....one of them meat heads had a pissy fit read more

Hermitage Tire Center is simply outstanding. I've only been here a couple times because I have gratefully not had any car issues. Upon my first visit months ago, the staff were helpful and friendly -- they are first come first serve and were still able to get my car fixed within 30/45 minutes. I went today to get some new tires and, yet again, the staff were beyond polite and helpful. Didn't try to upsell me or make me feel inferior as a woman (and let's be honest, quite a few shops do). The process was simple and had me put within 1.5 hours even though they seemed pretty busy. The 1.5 hours was what they guesstimated when I dropped my car off! The interior is cozy, has ample seating, coffee, tv, and guest WiFi! Do work at the table tops along the windows or sit back and relax while you wait for the work to be done. Highly recommend! I will be back for more services in the future :) read more

I cannot recommend this place highly enough. I have been bringing my vehicles for years, and they have been consistently quick, honest, and well-communicated with the maintenance work. They have offered to drive me to work when my car needed extended stay time. I have even taken my car here after getting a couple of questionable repair opinions out of town, only for them to confirm there were no repairs needed rather than cashing in on another company's dishonesty. Great business, great management, and honestly a stellar example for how a business should be run. read more

Consistently Outstanding Services Our Only Wish Is For Six Stars! This Is A Professional Approach To Vehicle Care. read more

Hermitage Tire Center - Tires Near Me - Hermitage, Tennessee

I like these guys. They give good service at a fair price and work quickly. I'd recommend them to anyone.

Hermitage Tire installed new tires on my daughter's vehicle. Everyone in the office was courteous and made sure we were being helped right away. Brandon made sure her the tires were installed promptly and efficiently! They were awesome and we would recommend them to anyone:) read more

First, let me provide another view to the 3 star review left below, in which vehicle owner who was disappointed for having to wait 2 hours for an oil change. I think the reviewer should change their review to 4 stars because they did receive the work they paid for, warrantied, and only referenced time as the problem. Waiting longer for a job to get done does not justify a 40% reduction in rating. In fact, the time that a person who is unhappy, because of a service completion delay, will spend more time researching another service provider, visiting another service provider, and returning to the service provider to complain of issues, and then repeating the process to find a another provider. Having an understanding of how to take care of a vehicle, and how service centers work, will provide for a better experience, and developed trust, that their car is in good hands. This is not the type of place that has empty racks where you can pull into and have your car worked on immediately. This place is not an instant oil change business like Valvoline, or Jiffy Lube. This is a long-standing locally owned business, with professional mechanics, and ownership experienced in taking care of customers and cars. Second, car service centers are kinda like emergency rooms. First come first serve. Estimates on duration to complete service are estimates. Just like life, successes or hiccups take place that wither reduce or increase wait time. About my car service visits: I've been taking my 2006 Toyota Avalon (130k miles) to Hermitage Tire Center for about 2 years. For the first 1 year and a half, service included oil changes, tire rotations, pair of tires, and multiple inspections for various perceived noises. I once had to go longer without my car because a part was not available locally and had to be sourced from the Toyota dealer in Franklin. Additionally, my nuts have not been turned in 12 years, so it took a-lot longer to loosen my nuts than expected. The mechanic had to soak my nuts in penetrant for several hours before they would turn.. If the mechanic tried to bust my nuts loose with a hard crank, may have broken my nuts off the engine block. I would have been without nuts and just bolts. I would have been screwed. The customer service and improved ride made up for the estimated time being extended. Recently, I spent $1,000, across 3 visits, getting an oil change, transmission drain plug replacement & service, new rear brakes, new engine valve gasket, and new spark plugs. Every time I have spoken with a staff member, either via phone or in person, I have been treated with respect, and felt like I was receiving honest diagnostics and recommended actions. From the visits, while waiting for my car service to be completed, I witnessed many times where a vehicle owner walked in, in visible distress, because of a vehicle problem that is preventing them from getting somewhere. Each time, the staff tried to accommodate the customer, even if the mechanics could not get the car on the racks right away. One lady strolled in on the Tuesday before 4th of July, just before at 5:45PM (closing time is 6pm), with a power window motor stuck in the down position. Being 100 degrees outside, and not a service center open for two days, the owner volunteered to tape up the window frame with a temporary window cover so that the car would keep the cold air in the car, and so she could keep her hair from getting ruined on the way to work at the hospital. I may revise this review later, I just wanted to get this up tonight because I wanted to express my appreciation for their care of my family and our vehicles. read more

Extremely Satisfied with this down home Service Center. The Front Desk and the Technicians are the most professional people in this type business. Now let me make this clear this is an unpaid endorsement but the fact is if they offered me money and did not live up to the highest standards of service I would give every single dime back. After all we publish a worldwide News Portal we have other options however we stick with this service because they are hands up the best in this region. Respectfully Submitted, Chaplain Oscar Smith www.NewzPosts.com. read more

Hermitage Tire Center - Tires Near Me - Hermitage, Tennessee

Today I woke up at 5:30am to make sure I was first in line at HTC. They are the closest Goodyear dealer to my home in east Nashville. I ordered my tires online from Goodyear and paid for installation when I bought them. I also wanted to get my oil changed and get an alignment while i was there. This place is popular for many reasons, one probably being their ratings on yelp google Facebook etc. as I pulled in I realized this, because I was 2nd in line at 6:55 and the parking lot quickly filled up behind me. "Man this is great i found a awesome mechanic/tire guy close to my house" I thought. I had a meeting this morning so I had arranged for a buddy to come pick me up on the way in. I went inside and spoke with a team member and let him know I ordered the tires online. That was when things started to go down hill. He told me he didn't have access to the emails. I looked at him sideways as he tried to explain. I then offered the solution " I have the email here can I send it to you ?" "Oh yea of course that will work" he then asked if I was going to leave it with them to which I replied I'm leaving right now, my ride had just pulled up. I go to my meeting make some calls and am now on the way back to HTC I call them and ask "hey I'm on the way back how much longer?" Thinking it's almost 10:00 surely they will have gotten everything done by now. "About an hour" "Great I'll see you in a bit".... I get to HTC my truck had not moved. I was furious! I walked in the door and everyone behind the counter knew I was angry. I don't hide that emotion well. I walked back out side and got on the phone with Goodyear. I could go on and on suffice it to say I was ready to throw the tires in the back of my truck and have someone else install them even if it cost me. Right about the time I was going to speak to a supervisor, a team member gets in my truck I walk up and tell him to cancel the oil change and alignment which apparently weren't even on the sheet he had. I walk in a team member asks how I'm doing to which I reply "I'll be better when I get my truck back". Now you might be asking why I have 5 stars on this review. Here's why. They finally get the tires on the truck. They bring it to me. I ask for the owner. I ask to speak to him out side. We have a conversation in that conversation he admitted there were mistakes made. He wanted me to know that I had been heard. He was a human being to an irate customer he had no reason to have that conversation with other than his reputation and integrity were on the line. I will be back. HTC is a good company because it's owned by a good man. Thank you for your service today. It takes a big man with character to do what you did today. read more

This was my go to place based off of prior Yelp reviews I had read. I came looking to fix a flat for my front left tire. After 3 hours and a lot of patience, I can't say I will be returning. I arrived an hour after opening and was immediately greeted and helped. The technician took my information, helped me check in, and told me my car service would be quickly done. An hour and a half into waiting I began looking around at the people that arrived after me, that had already left. At the mark of the 3rd hour, I finally approached the front desk and asked the status of my vehicle. Magically, my car had apparently been done, but was failed to be mentioned to me after having been patiently waiting for 3 hours after working a graveyard shift. Needless to say, I paid my $20, grabbed my keys and ran as a fast as I could to get out. The employees are friendly, but it doesn't make up for the lack of customer service. May the force be with you in your endeavors of being in the market just to fix a flat. read more

Overcharge me for the catalytic converter on my Chevrolet that I could've bought from Chevy for $685. Hermitage Tire charged me $1200 for the Cadillac converter on top of it being an aftermarket part. read more

this outfit byfar out sells, services and out shines any tire shop. i had to replace 22" wheels, where i thought my discount place gave me a great price,, boy was i mistaken. also, where i had to wait several days for them, this shop had them on my vehicle that very day. not a problem!! i absolutely love brandon and his crew,, .no need to shop around, ever. read more

They are friendly, prompt, helpful, and generous!! As someone who has historically not enjoyed going to car service places, I really appreciated their great service, never trying to oversell me, and providing services like brake checking for free. read more

Visiting Nashville from out of town. Needed service on my truck early one morning. Brought my truck in right at opening. Entire crew got my truck in and had me back on the road very quickly. Minor tire fix but the service was outstanding. Thanks guys. read more

I had a tpms fault so I took my truck in on a monday. After checking it out they came to the conclusion that the rear passenger tpms needed to be replaced. Since It was busy and they weren't able to get my tires to train. The guy informed me the tires would train as I drove, so I left. Well tires didn't train, I was able to take it back that Monday. They checked it out and figured the front passenger sensor needed to be replace too but they didn't have it in stock. The guy explained he would order it and to bring the truck back at a later date. I told him I would come Saturday because I was off, he agreed. When I went in on Saturday, between 11:30am-12pm, I explained the situation to three men at the front counter. The only response was "we can't get you in until Monday". I just said ok and left. I don't even live in hermitage I only went there because they had good reviews. This was my third time there for an issue that should have been taken care of in one day, I felt like I should have had priority. Not to mention I had an agreement to come back that day. I don't know much about the work involved but it's seems like it shouldn't have taken anymore that 30mins to swap out a sensor. Now I have wasted my time on three different days because I still have the same problem that I initially went in for. I'm definitely not going back and wouldn't have been able to go back because I had to work. Seemed like such a simple thing to have fixed. read more

They were professional, helpful, and they weren't pushy! They tended to my car in a timely manner and the price wasn't bad either (it was under $280 with tax for two brand new tires, rotation, and alignment). I would definitely go back. read more

I am so appreciate of these guys. They always make sure I understand what is going on, and that I know what price range I am looking at right away. I never feel taken advantage of, and always feel comfortable and confident with their work. When ever I have problem with my car.... this is my place. read more

Got 2 new tires there last week and it was the best "car maintenance" experience of my whole driving life. Everyone was super friendly and they didn't try to sell me a bunch of extra crap. The waiting area is super nice and clean, too. It was a busy Saturday afternoon and I was only there maybe 30 min. I will definitely be going back when I need new tires again. read more

Lucky me, I had a flat tire this weekend. Okay, not so lucky; however, I was fortunate enough to pull into this place and get it repaired. Sometimes I worry as a woman that I will be taken advantage of when dealing with mechanics. That certainly was not the case here. I didn't have an appointment and wound up sitting there for an hour but I was good with that because my repair job was less than $20. That made me a happy girl. They even explained what was in my tire and gave it to me. Not sure what I am going to do with a bent finishing nail, but I was glad to know that I was treated fairly and respectfully and that my car is back on the road with four round tires instead of just three. read more

Their honest, good-hearted team always goes above and beyond in their customer service! I'm thankful they're in my neck of the woods.

The people are incredibly friendly. I went in because my 95 Corolla was making a high pitched humming noise. When they were done they called me and told me that a belt was lose and it would cost $40 to tighten it. I said no but changed my mind and called back and it had turned out that they already tightened it with no extra charge. Even when I was willing to pay they didn't make me. Absolutely wonderful. Will definitely be back! read more

HTC was recommended to me by friends and they were right. Quality service finished quickly. Many customers were waiting when I arrived and after a little more than an hour we were gone. Numerous walkins and phone calls were handled in a Professional and pleasant fashion. I will recommend HTC. Even if they don't serve food. ;) read more

Rolled in at 7am on a Saturday for new tires. Needed 4, only can afford 2. Fully expected the usual hard sell about buying more. No need to worry! They quoted me what I asked for. They didn't make me feel like a jerk for being on a budget, weren't surly about working so early on a weekend, and had my car done super quick. I barely had time for breakfast. The three guys at the counter were all amazingly friendly and personable without being "sales-isy". I didn't meet any of the mechanics, but my car feels great, so I guess they are pretty good guys too. I definitely have a new car place and am recommending them to all my friends. Thanks Guys! read more

here we go, one 98 stang one 66 chevelle.. both are taken care of by this business, without this business i firmly believe i would be walking or taking a bus, top notch mechanics, these guys can do anything, and i have brought in the impossible to do. the service from walk in the door to finished product is perfect.. you always know what, when and how much.. only improvement i can recommend, "Serve cake".. thank you and good evening... read more

I had my cars starter go out on me. I drove it there after getting lucky it even started and left it. They drove me home had it ready when they said and for less than I thought it was gonna be. They picked me up and took me back to the shop to pay and get my car. Very pleased. Taking my sons car this weekend. read more