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    Hermitage Tire Center

    4.3 (46 reviews)
    Closed • 7:00 am - 6:00 pm

    Services - Hermitage Tire Center

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Hermitage Tire Center Photos

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    Recommended Reviews - Hermitage Tire Center

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    Reviews With Photos

    John M.

    This particular Goodyear location has an incredibly friendly staff and they helped me get on the road maybe after an hour after having Mt car towed in after having a flat on the highway. I ended up needing to get a couple of plugs in one tire. They charged me about twenty dollars to patch my tire. Be aware that this is an independent tire shop, so if you have road hazard insurance through Goodyear, they will not honor it here. Not their fault, but I did want to mention it. With the amazing staff and the prompt service, I have to give here five stars overall. If you are looking for a tire place or mechanical work, I would check this location out.

    Waiting area
    Ben K.

    Honestly...if you own a gas vehicle I highly recommend these guys they are professional fast and really in the end of the day best priced. They won't take money from you if it's something you can do yourself. AND I LOVE THAT ABOUT THEM. HONEST PEOPLE VETERAN RUN AND OR OWNED AND HANDS DOWN "MY Mechanics". Good job boys I recommend all and everyone who needs anything done to a gas vehicle. Been using them for two years and probably for life.

    Pastor Oscar S.

    Consistently Outstanding Services Our Only Wish Is For Six Stars! This Is A Professional Approach To Vehicle Care.

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    6 months ago

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    5 months ago

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    10 months ago

    Best customer service. Best people. Fair prices. Great communication. I can't speak highly enough about this shop and the staff.

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    11 months ago

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    2 years ago

    Had a blow out at 4 in the evening they fixed it while we waited about 30 minutes. Very nice people who went above and beyond. Thank you !

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    6 years ago

    I like these guys. They give good service at a fair price and work quickly. I'd recommend them to anyone.

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    7 years ago

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    9 years ago

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    15 years ago

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    13 years ago

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    10 years ago

    Their honest, good-hearted team always goes above and beyond in their customer service! I'm thankful they're in my neck of the woods.

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    11 years ago

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    Page 1 of 2

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    Review Highlights - Hermitage Tire Center

    “only improvement i can recommend, "Serve cake"..”

    Mentioned in 2 reviews

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    Gateway Tire & Service Center

    Gateway Tire & Service Center

    (17 reviews)

    Highly recommend! I've had two separate times where I had tires losing air and they got me in quick…read moreand were able to plug them in under an hour. They charge very decent prices and have had great customer service. Don't go to discount tire or tire discounters they will rip you off, come to this place! They won't overcharge and will get you in and out! I'm very happy with the service here!

    A friend recommended your shop, and based on your great Google reviews, I decided to bring my car…read morein when my regular place couldn't get me in today. Unfortunately, my experience was very disappointing and left me feeling frustrated and disregarded. I arrived at 9 a.m. and spoke with Justin. I explained that my car was leaking orange fluid, which I suspected was coolant, although it wasn't overheating. Justin said they could look at it today and that depending on the issue, it might be fixable the same day. I made it clear that I really needed it looked at today because my son has a soccer tournament in Atlanta this weekend, and I didn't feel comfortable driving it until it was checked out. Justin acknowledged this, and I left my car with him. I waited nearly two hours for my ride while my car was briefly pulled into the bay (for about 15-20 minutes) and then parked back outside. After that, I heard nothing for the rest of the day. Between 2 and 3 p.m., I tried calling several times but couldn't reach anyone. Finally, around 3 p.m., someone named Mike answered and told me the shop was 2-3 days behind and that no one would be able to look at my car today. I was shocked, as this was never communicated to me earlier. If I had known that, I would not have left my car there and could have made other arrangements. When I mentioned this to Mike, he told me that it "seems like you really need your car" and that I could come pick it up. I asked why Justin hadn't told me this when I dropped it off, especially since I sat there for two hours. Mike said he wasn't my salesperson and that Justin had already left for the day. When I said I'd been trying to call for an hour, he replied that the phones had been ringing all afternoon. When I came to pick up my car, Mike was dismissive and unprofessional. He stood with his arms crossed, offered no apology, and repeatedly said it wasn't his fault. I asked to speak with someone in charge, but he told me no one was available and that I'd need to call the manager tomorrow. After I pressed the issue, he finally brought another staff member over and introduced me by saying, "This is the lady I told you was upset." The other employee explained that the mechanic had pulled my car in only to check whether the leak was oil-related, not coolant, and then parked it back outside. Overall, this situation could have been completely avoided with proper communication. If I had been told that the shop was 2-3 days behind when I dropped off the car, I would have made different plans. Instead, I spent the day waiting, unable to reach anyone by phone, and now had to rush to find a rental car so I could take my son to his tournament. I'm writing this not just to share my frustration but in hopes that this helps your team improve communication with customers. People understand that shops get busy, but being upfront and courteous goes a long way. I truly expected better based on your reputation and recommendation.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (13 reviews)

    I don't think they are necessarily bad but I did buy a Tire a few years back, that felt like it had…read morea big rock in it every time I drove it 25 miles an hour it would bump like it had something stuck in the tire! I took it back. They gave me another tire and it did the exact same thing. I called them back and I said what's going on? Did you put a new tire on for me? Yes, we did. I said well what happened? He said, " it was a defective tire", and "now the second one is defected too?! I said "I need to speak with a manager", he came on and they gave me some top of the line tires. So they made it right! But then I went another time and when the young kid lifted my air filter, he didn't know that he had popped off the screw that holds it on underneath...on the Toyota's, it's underneath so two days later, I have a check engine light come on, I had to take it back. They called me and said we are gonna have to put it on the computer to figure out what's going on with this and that charge will be $95 and I said well it's something you did because it wasn't on before They said well that's the only way we're gonna know what's wrong, so they convinced me I needed to pay, but then I ran into an old friend who is a mechanic.. just happened to be at the same Taco Bell as he was! He said "no call them right away. I know exactly what they did Tell them you want to get your car back and he said bring it to me. I'll fix it", and sure enough he did. He saved me $100 but my goodness do they hire unexperienced young kids, who dont know how to deal with different cars? Arent Toyotas pretty mainstream cars? I thought?! However, I do not think they mean to do something like this. I think it's just the luck of the draw. You have to double check things and have to know a little bit. Otherwise their inexperience can be your loss!

    tried to charge me $1400 for brakes. gotta good deal on my tires though, just over $300.read more

    Walmart Auto Care Centers

    Walmart Auto Care Centers

    (3 reviews)

    I called and got an estimate for new tires. They didn't have the tires I needed but the woman on…read morethe phone was very helpful and recommended I buy them online and make an appointment to install them. I did and it was so much cheaper then all other places I called for an estimate. I had my appointment and it was super fast and easy. The man who checked me in was nice and they texted me when my car was ready.

    Needed tire valve stems replaced. Called the Automotive Dept. the day before, spoke w/Paul. They…read moredid not know if they had the correct stems, therefore I had to go purchase them myself and they would install them. I decided to go into the store the next day to have them to remove my tire from the rim, and remove the stem, so that I could have it in hand to ensure that I would be successful in purchasing the correct part. This visit turned into an unnecessary and unbelievable nightmarish event! The entire Automotive team failed to provide me with quality customer service. They were unprofessional, incapable of listening and comprehending, and very disrespectful. Especially Jonathan!! I will exclude Paul because he was the only redeeming factor. Thomas, Jonathan, Michael, and T (female behind the counter) did not represent Walmart in a positive manner. Once Paul convinced me to allow them to help me, they removed the tire from the rim, and discovered that they had the part on hand that was needed. Within 30 minutes they were finished, no charge of course. Thomas performed the work, and despite the disrespect on his part, I felt that he needed to be paid, and so I did. I will be filing a more detailed and formal complaint with Walmart as to how this team treated THEIR customer, since not one of these employee's names are on the building. I refuse to tolerate bad service and disrespect from anyone, and you don't have to, either!! If more people stand up against this type of behavior, perhaps good quality customer service would return!

    Tire Discounters

    Tire Discounters

    (53 reviews)

    BUYER BEWARE when dealing with the Mt. Juliet Tire Discounters location. I don't typically write…read morereviews, but in this case I believe the public should be aware of what they may get at this location. We bought tires for my mother-in-law's van at another Tire Discounters location a while back. I took it in today for a "free" tire balance and rotation as well as an oil change. I told Chris, the manager, it had a vibration at 65-70 miles per hour, so the tires definitely needed balancing. As for the oil change, shame on me for not asking how much it would cost beforehand. When the work was finished, they charged $143 for the oil change! When I complained about the cost, Chris' response was "well you would pay more than that at the dealer". I have no idea if that's true, but I've never paid this much for an oil change, but again, I guess I should have asked how much it would be beforehand. I left the store feeling like I was totally ripped off, but I thought at least I got the tire balancing/ vibration issue taken care of....NOT! Once I got onto the interstate and up to speed, the van still had the same vibration it had when I took it in. Honestly, I don't even know if they did a tire balance and rotation even though the invoice says they did. Needless to say, I will never use this Tire Discounters location again. They overcharge and their work is suspect! If you need tires or any basic service, such as an oil change, find a trustworthy local shop, not a corporate chain looking to rip people off!

    HORRIBLE customer experience. These people have no idea how to process a fleet car on the…read morepreferred vendor list. The guy then starts arguing with me how it's my fault he doesn't know what to do. Do yourself a favor and head to Discount Tire right down the street. Five times the business when I walked in the door and put me in line right away.

    NTB-National Tire & Battery - Thanos Tire

    NTB-National Tire & Battery

    (48 reviews)

    My family and I have been loyal customers at this location for over five years and have never had…read morean issue until today. Since the recent management change, the customer service has gone downhill. I came in for what should have been a simple repair and was immediately told about all the cars ahead of me and everything going on in their shop, and that they might be able to get to me around 3 PM -- with no guarantee. Instead of focusing on helping me or offering solutions, it felt like I was being made to feel like an inconvenience for even asking for service. I understand places get busy, but that doesn't excuse poor communication or lack of basic customer care. If you can't take a vehicle, that's fine -- just say so professionally. This experience was uncomfortable and disappointing, and because of it, I will not be returning.

    I have always had good service at this Mt. Juliet store for the past several years when I purchased…read moremy tires here until recently, on 5/19/26 I took my car in for a simple tire rotation, and it turned into a nightmare. I do not know his name, but he said he was the manager and the paper he gave me only has #44251. He was rude, very argumentative and he lied to me and even the other would not talk to me. He told me there were no issues yet one of the others (thought he had already talked to me but had not) said two lug nuts were stuck. The only ones who took the tire off the car was NTB so they would be responsible. After they got the tires off they took the lug nuts over to a table and did something to them, but their back was to me so I could not see what they were doing. Then they fill the holes with something and put the tires back on. When I left, I took my car to another shop to check my tires out and all 20 lug nuts were tightened down to 140 and should have only been 100 which he corrected the problem. Since NTB w the last one to rotate my tired they more than likely tightened to tight causing the lug nuts to get stuck. I will no longer use this location for my services. I would have rated it a zero but that is not an option. I have never been treated so poorly by anyone in the serevice industry until this ordeal.

    Hermitage Tire Center - tires - Updated September 2026

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