I had an issue with my transmission nearby, and my car went into limp mode. I was nearby and able…read moreto limp to this location. They were knowledgeable and helpful in my situation. When I arrived, there was a long line of cars, but they moved through them quickly and efficiently. When I got up, they also performed some standard checks and completed the transmission service quickly, keeping me informed about the progress. Good, efficient and not overly expensive. Thanks!

I love this Valvoline. Damarion was really sweet and helpful today. They got me taken care of…read moreefficiently, were communicative through the whole service, made some great recommendations and were just really friendly.

Dre and his staff were so attentive and communicated tremendously. I thought I needed a coolant…read moreflush along with an oil change. Dre came to me before they started the process and said the coolant flush was not needed. He was very upfront and walked me through why it wasn't needed. I greatly appreciate the speediness of services and the money I saved by Dre being upfront! Also, be sure to check their website for a $10-$15 off coupon for your type of oil change.

The two gentlemen that helped us were so sweet and very diligent. Great experience all around!!read more

Your assistant manager completely took care of me and gave me a large amount off. My bill service…read morewas quick and knowledgeable.

Top notch customer service. It is not lost on me when an establishment respects your hard earned…read moremoney.

I went here last Saturday to get an oil change and had a great experience. The guys were able to…read moreget me an immediately. And once I was in, I loved how thorough they were checking my car for things outside of an oil change (for example my lights). The young man helping me was kind and clear in his instructions. Also in letting me know more about my car. It was a smooth oil change, and the price was good. I would definitely come back.

Terrell was super nice and helpful and professional. Great overall team. Best oil change experience!read more

3rd time here...each time was a issue...they ran out of oil this time....crazy...I can't believe…read morethis....WEAK!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cincinnati.

Cobb's car care did a great job with helping me in a pinch. The staff was super nice and completed…read morethe work fast. Reasonably priced too

My experience with having our 2007 Jeep serviced at Cobb's has been excellent. Reasonable prices…read moreand, when they made a mistake once, they corrected it completely at no charge. I will continue to be a long term customer.

I love the convenience of Valvoline- The line is always long…read morebut it moves quickly They do a thorough job- Look online because there is a ALWAYS a coupon-

This Valvoline is close to my work so makes it super convenient for me…read more I have been here approximately 4xs now for an oil change. The people are super friendly and exactly the reason I keep returning. They aren't pushy with other services that may be needed on your vehicle. I would say the price is comparable to competitors.

Got an oil change here and the car had to go to the shop immediately after. They added way too much…read moreoil to the point that it caused the car to barely make it 5 min home. Will never be returning if they can't even do a basic oil change without causing damage.

Pulled out my cabin filter. Very dirty. Replaced it. I should've asked the price. I assumed it…read morewould be fairly priced. I assumed wrong. $60 for a $10 filter. I don't blame the location as much as the company themselves. Shame on you. If I can't trust you to price fairly I can't trust you at all. Won't be back.

BEWARE!!!! Just went to get our oil change and what a nightmare! First I am not one to complain…read moreor do a bad review as a business owner myself I know the importance of customer satisfaction and business reputation After taking the oil out of vehicle we sat for approximately 20 minutes while they tried to take the oil filter off. After numerous attempts they couldn't remove filter. The manager came and said they were going to refund us our oil change because they had already charged us. I said that's fine but I explained I noticed they extracted the oil and didn't see them refill. He assured me they did and he yelled for them to close it up and open bay. A tech came over checked the oil dip stick twice and then proceeded to put the oil stick in and close the hood for me to leave. It felt wrong. I honked and asked him to show me the stick. He proceeded to open the hood take the stick out 3 times then lay it on the truck and call for a manager. By this time I am out of my truck because I still hadn't see the stick. Manager came over and I explained. I was getting ready to be waved out of the bay and go on my merry way with NO oil. He got combative and argumentative claiming that they were not letting us leave that is why the hood was up. I tried explaining the reason the hood was up was because I asked the tech to show me the dipstick. After he closed the hood for me to leave. Accidents happen and that was a huge one l! The discombobulation came from the manager NOT listening to the customer, I could see his hostility in his eyes and his aggression and his attitude is what was wrong place wrong time. The other two techs apologized and were quick to admit the wrong. The leader however was the opposite. He never listened and walked away.

Waited on a long line forever. Then once got up front the service manager went over additional…read moreservices he thought I needed in my 3 year old car. When I turned him down, he refused to give me services. So I I left.

This place is awesome. They were quick. Honest. I could stay in my car. This might be weird but I…read morelike staying in my car because I can see exactly what they are doing. But they were super friendly. Will definitely be going back to them.

Such a great business. I had a flat tire and pulled off the expressway to get help. I pulled in and…read moreasked if they could help. They pulled me right into the bay took care of tire pressure in all four tires and sent me on my way with no charge. I use lube express a lot (although not this location) when I get my oil changes. They always do a great job!