There's 3 things that stood out to me about everyone I interacted with at E&R Automotive…read more 1. They all spoke to me like a human being, not a robot regurgitating a script. This made me feel like they actually cared about the specifics of my vehicle, not just a sheet of repairs to check off. 2. They were honest. Before I brought my vehicle in, I had called with questions about it first and a quote. As with any mechanic, they need to see the vehicle and run their diagnostic before giving an official quote but I knew a general idea of the repair so I was asking around to see what different mechanics charge for their labor rate per hour. I liked E&R enough to called them back but was given a different hourly rate from the first phone call. Without hesitation, the employee very genuinely and respectively said they would honor the first rate I was quoted. 3. When Eddie called me with the quote after the diagnostic and when I picked my vehicle up, he educated me!! He explained to me and taught me what the problem was and how that happens on different vehicles. He had already earned my trust but this just emphasized more so that he and his employees are trustworthy. Everyone I interacted here was respectful. The quality of work on the vehicle was exceptional. I could tell they were very thorough and tested the vehicle well after they made the repair to ensure it was fixed and there were no more leaks. I had taken it to the dealer before I took it to E&R and E&R saved me! I really just can't say enough good things about E&R Automotive, highly recommend!

Very responsive. I had my car in and back the next day. I had questions and they were patient with…read moreme making sure all of my questions and concerns were addressed. I will use these guys again for sure!

I had an appointment set-up in early September for a diagnostic. I was told that I would get a call…read moreabout 4 hours prior to the appointment to ensure that day/time was still good for me. I never received a call nor did anyone show up for the diagnostic. Today is October 1st and I'm still waiting.

From the owner: Tired of Tow Trucks, Waiting Rooms & Not Knowing Who to Trust?…read more Say goodbye to the stress of car repair. At 915Wrench, we bring the mechanic to you — at home, work, or wherever you're stuck in El Paso. No waiting rooms No surprise fees No shady shops Just fast, honest, expert service From oil changes to major repairs — we fix it right the first time, with upfront pricing and clear communication. We’re not just mechanics — we’re peace of mind on wheels. Call now (915) 344-7444 or Book online at 915wrench.com 915Wrench – Auto repair made simple, honest & stress-free.

Lack of itemized receipt: The receipt I received did not provide a clear, itemized list of parts…read morereplaced, labor time, or applicable charges. This prevents me from understanding exactly what was performed and why the cost was so high.What I paid was a dealerships cost, so your better off going to the dealership.

I can't recommend Carfix enough! I have a 2023 Hyundai Palisade, and if you know this car, you know…read morethe battery is tucked under a structural brace that makes it a pain to change. I first went to the dealership, and they told me it was going to be an ordeal--quoted me over an hour and a half just to swap a battery! I took it to the team at Carfix instead, and they were incredible. They didn't make a mountain out of a molehill; they got right to work and had the new battery installed and the car ready to go in less than 30 minutes. Professional, honest, and lightning-fast. Save yourself the dealership headache and just come here first!

Been bringing my car here for about two years now. The owner is very nice AND speaks English (which…read moreis hard to find in El Paso). He also guarantees his work which is a plus in my book.

Great Service from Victor and Team!! My car had one of its front hub bearings damaged which I drove…read moreon it for awhile thinking it was something else. Car was making some weird humming noise coming from front tire. Not cool. Had it replaced here. Dropped off my car before they closed on a Thursday and it was ready by noon the following day. Customer service is great. My car runs smooth and the only humming I heard is me to some music I never know the lyrics too. Would I recommend this place; Absolutely!!

Daniel was very helpful. He answered all my question and kept me up to date on my vehicle. I will…read moredefinitely bring my vehicle back if I need other services.

Don't answer calls and try to take you for every penny. Avoid this establishment. Tried to hold my…read morebrother-in-laws vehicle for multiple weeks without telling him when he would get it back or when the part they supposedly "ordered" would come in

The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Donald the owner and his staff are always friendly and answer any questions that I have, very…read moreknowledgeable crew. Great reliable work. I recommend for auto service and auto upgrades/tunes.

Brought my car here for its first oil change, met the owner who's a jolly gentleman with a warm…read moresmile. They are up front with prices, services, and updates on the progress of your vehicle. While I was waiting for my car, a family came in to get realignment work done. Jays was honest about the shop's equipment being unable to accommodate their vehicle but was very helpful in helping them find a shop that would be able to help that family. My oil change went quick, easy, and painless. I will definitely be a returning customer.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

I recently took my car to get serviced and have my air compressor replaced and he did it but as…read moresoon as I left a little sound remained and my car came to a halt. I returned since he told me that I had 30 days labor guaranteed and a lifetime guarantee on the part and asked him to replace the compressor or to tell me why my car was making a noise and he didn't know. Plus he charged me around $1500, overpriced and poor service. This place deserves zero stars. Don't go to Wolf's Automotive, I don't recommend them. Worst service ever.

Over the years I have taken several difficult repair jobs here, and every time the work has been…read moreimpressive and professional and prompt. I would trust these guys with ANY automotive repair.

Service, fast and reliable. Prices are great so you get the best bang for your buck . I always get…read moremy inspection, tire rotation and oil change at this location. You want to have your car taken care by the best so it can keep running smooth!

I was there today for an inspection and tire rotation. Out in less than 15 minutes. A nice waiting…read moreroom air conditioned and room deodorizer. Great experience and great price. Thanks to technicians and service manager.