I cannot say enough wonderful things Nu-Wheel! I brought my truck in after a mechanic improperly…read moreinstalled the lug nuts, causing my tire to come off while I was driving. The incident appeared to have damaged my rim, and I was worried I would have to spend a fortune replacing all four rims. From the moment I walked in, the customer service was absolutely amazing! Kristen, one of the owners, went above and beyond to help me. She genuinely cared about my situation and did everything she could to get my rim repaired. Thanks to them, they were able to fix my rim and save me from the unnecessary expense of purchasing four new rims! They also gave me an excellent recommendation for where to take my truck to have the additional work completed so I could get everything back in place. What impressed me most was not just the quality of their work, but the kindness, honesty, and compassion they showed me. This is a family-owned business with huge hearts and a genuine commitment to taking care of their customers. You don't find that kind of service everywhere anymore! I am beyond grateful to Kristen and the entire team. If you need help with your rims, I highly recommend Nu-Wheel. They truly care about their customers, and they have absolutely earned my five-star review! Thank you, Kristen, for going above and beyond. You are a perfect example of what exceptional customer service should be!

I had a cracked rim that was causing me to lose tire pressure. I was told I needed a new wheel but…read morewas recommended this place. They took my tire and got it back to me fixed for a fair price. Everyone was super friendly and helpful.

My car had some issues when I was on my way to work…read more While I was scrambling to fix my car dead in the middle of the street. A really nice man came up and offered to help. This guy was wearing a mechanic's shirt with the tag "All Makes and Model Auto Repair" He quickly diagnosed and fixed the issue. This was the kindest thing anyone has done for me in a long time. Car not having the same issues anymore. I think his name was John. Thank you again, this place has very knowledgeable and helpful people.

Customer service was horrible. Guy in the front desk was being rude and aggressive. Car service was…read morepretty good.

They fixed my A.C and did an amazing job. Then a couple weeks later I ran into a curb and messed a…read morebunch of stuff up underneith and they fixed it again. They also have good deals on tires and are a fair priced for the good work they do. Good crew of guys that work there friendly,professional and good mechanics. Will definitely use this place again. Thanks for your help.

Great customer service and great communication! My tires were old and run down, manufacturer…read morewanted me to get them all changed but couldn't even get the tires I needed or schedule the service until 6 months out! These folks got it all done!

My girlfriend and I traveled from the Phoenix area to Tucson for the day…read more My truck died right at our destination. I had my truck towed to Desert Autotech. Anthony and his team did a great job diagnosing, replacing my fuel pump, fuel filter and recharged my A/C. I traveled back to the Phoenix area with my truck running fabulous with cold A/C. Thanks Anthony.

Had my 4runner in for repairs and like usual Anthony took care of my vehicle quickly and…read moreefficiently. Always more affordable than any dealer with the feel of being family.

So we went here to get an injector replaced on our 4 wheel drive beast. They were seemingly honest…read moreand very informative on the phone AND consistent with our internet research . We did not get the creepy auto shop vibe here. Usually, we go to Monsoon. They are also great but very very popular so their availability forced us to ask around and a good friend recommended Covenant. Picking up the car was pain-free and no surprises. The owner's kids were there and they certainly put a smile on my face. You can tell when people are genuine and trying to earn an honest buck. This business will thrive and grow if that is their plan....and keep their values.

The owner of this car repair business used his time and effort to remove some stuck CDs from my CD…read moreplayer and did not charge . I recommend him for his integrity and kindness.

They were friendly and give you an out-the-door price. No surprises. They take photos and send…read morethem to you to show you exactly what they are looking at. No work is done before your approval. Did it come to more than their original price? Yep. They replaced the harmonic balancer (crankshaft pulley) and serpentine belt. It wasn't till then they would know the power steering pump was 'belly-up'. They topped all the fluids off and were taking the car to the carwash. The fluid all leaked out before they could even get to the corner of the building. Oh, I could have said, "Don't fix that.", but have you ever tried to drive a car when the power steering isn't working? It's much different from the older cars that had no power steering to begin with. It takes 3 men, a boy and a small dog to turn the steering wheel. In addition, it probably would have destroyed the new serpentine belt in a hurry.

I chose to take my car to Borst Automotive because of the excellent service I received last year…read more Unfortunately, that level of service has completely disappeared. The little touches that made them stand out are gone. They no longer provide a complimentary car wash after service, they let go of the driver who used to take customers home, and none of the management team that was there last year is still there. The entire atmosphere of the shop has changed, and not for the better. I explained to Fernando, the general manager, that my vehicle had mostly been sitting in my garage since July and that I wanted a routine service along with an inspection of a specific issue I had asked them to evaluate. Instead, I was sent an estimate for nearly $5,700 that didn't even address the repairs I specifically brought the car in for. Several items were marked as "critical," and the estimate instructed me to call with any questions. When I called to review the estimate, Fernando immediately responded, "Didn't you get the report I sent?" I explained that I had, but I'm not a mechanic and wanted someone to explain what the findings actually meant. He told me I needed both my front and rear suspension replaced because of the control arms. However, when I pointed out that the inspection report only said the manufacturer recommended the rear suspension and didn't identify it as a problem, he suddenly backed off and said it wasn't necessary at this time. The conversation became increasingly frustrating. His tone was pushy, dismissive, and argumentative. He accused me of having the vehicle serviced somewhere else in November and implied I hadn't maintained it properly. I explained that the car had been sitting in my garage from July until March and that the only reason it was seen elsewhere was because the battery died and needed to be replaced. He then insisted that I had been driving the car extensively because it had accumulated 2,000 miles. I had to explain that those 2,000 miles were driven over an entire year, which is actually very low mileage. At that point, I realized I was arguing with the person inspecting my car about facts that he could easily verify from the service records. That was enough for me. I sent the inspection report and estimate to a trusted friend who is an experienced mechanic in another state. He immediately told me that the quoted prices were roughly double what they should be and advised me not to have the work done there. I have since found another mechanic who treated me with respect, took the time to explain what my car actually needs and quoted much more reasonable prices.

I have to second Marty J.'s comment on here. I went to Ramsower's about a year ago to check an…read morealighment issue on my 98' Ford Windstar. They told me it was going to be $500 for just the parts and didn't recommend I do the work. They told me with a car that old it wasn't worth it. Any mechanic that can give me a straight story about what's worth fixing or not will always get my patronage. Highly recommend this repair shop.

This place is great. I was recommended by someone I trust and they were right. Admittedly it took…read morethem a while to get my car back to me but I had a bit of a tedious issue. No current problems after leaving. They are super transparent and willing to help. They are busy folk, recognize it, appreciate it, respect them, they'll respect you. Just like how good food takes time, so does good auto care.

I have a 1964 Mustang that had a few squeaks, moans and groans within the front suspension post…read moreshipping across the country. I booked an appointment and the team showed me the issues, resolved them and offered other advice. All this was completed promptly and with affordability for their expertise and labor time. I was very impressed with their honesty and knowledge for classic cars. They have won my future busines. Highly recommend.

I walk in hope that I will be treated with courtesy. WRONG…read more Man didn't even lift his eyebrows to me and keep working on computer. Just said " you want to make appointment $ 60.00 ". No explanation , he let me know I am bothering him.