Asked and received a quote for set of Pirelli tires, and price was $150 (16%) less than the…read moreKirkwood independent near Big Bend and S Kirkwood Roads, where I purchased my last set, and the Plaza quote was for a V speed rating versus the lower H rated tire from the independent. Tires identical otherwise. Both included protection packages and free rotations. Independent tried to sell alignment at time of quote. Plaza showed me the print out after installation showing alignment was perfect, and thus unneeded. Entire transaction was completed in less than an hour by a courteous staff. The independent would have had to order and installation would have been a minimum of a two-day wait.

Do not go here. It seems like a good deal and of course they can do all the basic work for a decent…read moreprice but eventually they will try to screw you. I could write six more paragraphs in detail but trust me they will try to screw you. Went in for a free lifetime alignment and left with $1100 of overpriced tie rod ends, but they didn't mention the other $4000 in components (upper and lower front control, arms, sway bars, rear upper control arms) that also needed to be replaced a couple months later. Another occasion took a car in for oil change that was running roughly, but I was going to work on it and did not want them to do anything about it. They called to let me know it needed $1600 for three coil packs. Right before taking it there I put a scanner on the car and I knew it needed one coil pack so I picked it up because I knew they were lying and I took it to AutoZone and put it on their scanner and it only needed one coil pack. Then I took it to a real repair shop where they replaced one coil pack and it ran perfectly.

Third time here since I bought my tires from them this past January…read more Nice guys and service seems fine but they are sooo slow! They seem to be very understaffed. They have a steady stream of customers coming through the doors all the time. I should know, I've sat here for hours waiting for them to complete service on my vehicle. This time I had an appt to fix a leaky tire - they found a nail- and a state inspection. They got to the nail right away but now 90 minutes waiting here, they still haven't started my inspection. If you consider trying them I'd suggest dropping your vehicle rather than waiting. If you're in a hurry it may be a frustrating experience. The last time I was here, I had an appt for wheel alignment. My spot was pushed back 90 minutes after I arrived. They said they were shot handed. They finally completed their work 3.5 hours later. I still trust them more than those weasels over at Dobbs though.... UPDATE- Ok, after almost two hours I'm done. The guys finished off great and were highly professional. I feel guilty for complaining. I don't believe the slow service is because of the employees. Management needs to review their staffing needs and adjust. The front desk guys and service techs are fantastic!

I made an appointment online to get two new tires. I tried to call the store to confirm my…read moreappointment and they work would be completed within an hour but I was routed to a call center. Why make it hard to call the store? The work was done timely. The two employees I had contact with were professional and friendly. The customer waiting area is underwhelming.

I stopped at Dobbs Auto Repair on my way back to Chicago over winter break after realizing my…read morecoolant was low. Even though it was a quick, minor issue, the staff was incredibly courteous and more than happy to help. They topped it off without hesitation and treated me with the same professionalism you'd expect for a major repair. It was such a relief to be helped promptly and kindly while traveling. Great customer service, friendly staff, and a place that clearly values taking care of people. I'd absolutely stop here again if I'm in the area.

I have been coming to Dobbs for most of my car needs for over 20 years. I have always felt that…read morethe great staff have taken care of me and my auto. I feel that I get honest service at a decent value. A nail in my tire brought me into Dobbs today. I booked a an appointment so I was able to get right in and get the job done. Now I am back on the road thanks to Dobbs!

Stopped into this Midas on Friday for a quick oil change and left really impressed. The team was…read morefriendly, efficient, and upfront about everything. They got me in and out without any hassle, and the service felt honest--which is something I really appreciate when it comes to car care. The waiting area was clean, the staff kept me updated, and the whole process was smooth from start to finish. I'll definitely be coming back the next time my car needs attention. Great service all around!

I went here to get a broken lug nut fixed on my Honda Crosstour. Moe at the front desk was great he…read moredid his best to save me the most money possible. I was previously quoted over $300 from another shop but got it done here for half of that. This shop has new owners and has been here since Oct 2025. I would definitely recommend and I'll be back!

The sad part about this is all my car needed was a vvt solenoid sensor. A hundred dollar part and 5…read moreminutes labor and my car was fixed. Sad that I spend over 1500$ for incompetence. If they don't know how to fixed the newer year cars then they should just say that!

They have friendly workers and owners and they also do the job well! I recommend them for sure!read more

Service here is first come, first served but soooo worth it. The office admins and mechanics are…read morealways so kind and helpful. While working on your vehicle, if there are any additional problems found or potential change in charges, they will give you a call to inform you AND ask your permission to continue service. Their estimates are always spot on. They have the lowest prices around. If anything seems wrong after your repair they will take a look at no cost (this may vary depending on the issue). I am such a fan. I appreciate this facility and it's employees so much. In a world of auto cons and scammers, thank you Gravois Auto Repair for being so reliable and helpful!

I brought in my car for a check engine light. They replaced the plugs and coils and did the front…read morebrakes. I had to wait a week to get enough mileage on the car to get an inspection. That morning the check engine light came on again. Then they replaced the catallyric converter, the clock spring, the valve cover gasket, and pcv valve. Apparently none of this was discovered the first time I brought it in. This was on a Friday then over the weekend it started making a tapping noise. I brought it in Monday and they told me now the transmission needs to be replaced. Again this was not discovered either of the two times I brought the car in within two and an half weeks.Every time you have service done shortly afterwards another problem arises. They took me for $2700. I will never go back here and I'm selling the car basically for scrap and getting an electric car.

They helped me out in such a pinch!! My tire ripped and right before they closed they helped me…read moreswitch it out. So grateful for nice people!! Thank you!

Communication was great and cordial. Compliments stop there. I was overcharged. ChatGPT, Grok, and…read morea dealer service person, said that the repairs should cost between $1200 and at the VERY top $2200. I paid over $3,000. That did include the diagnostic. But some shops waive the diagnostic or at least discount it if you have an expensive repair done. I had used Walter's in the past and found them to be excellent. The Web shows they merged with Steger, but it's now just Steger and they no longer specialize in foreign cars. They provided a loaner, but had I gone to the dealer I would have had a nice ride. The photo shows the clunker with over 120,000 miles with no power steering I drove. Definitely get a second opinion if you want to use this shop. I was in a hurry and couldn't afford to wait.

I cannot even begin to put into words how great they are. We had just gotten our tires balanced at…read morethe dealership and something was seriously wrong again, as the steering wheel started shaking again. I fully expected to spend over $300 on a new tire and it ended up being a $32 fix. They went above and beyond and fixed things that the dealership did not.

I had previously purchased a lifetime wheel alignment. I made an appointment and brought my car in…read more The receptionist checked me in and I waited for my car. I know, from past experience with this store, I got the hard sell after the work on my car was finished. I was bracing myself for my prepared "spiel". I am broke, old and live on social security, etc. or use what my dad used to say "I don't have 2 nickels to rub together. Therefore, I was almost shocked when the gentleman came out, gave me my receipt for service and said NOTHING. Halleluiah - angels sang. Even though the spiel was for real, it is depressing having to remind myself of it. Great service, no hard sell!!!