My father has been doing business with him for over 20 years. I continue that legacy manager Cori…read moreand staff are super knowledgeable and they stand behind their product and like what you buy at these Fast chain automotive stores. All my vehicles which includes trucks, cars, motorcycles, ATVs all have interstate batteries in them and they never let me down during their service agreement. Simply amazing.

knowledgeable about charging batteries and battery at 5.8 Volks replaced. helpful, polite. Thank…read moreyou.

Great service by Mikey! He cane for roadside service, it took him 20 min to replace tire, that…read moreplaces like Loves won't touch it. He did great job, very friendly and give me advice. Highly recommend him and Pops shop in Indy.

When I have a tire issue on the tractor trailer, I like to find the Pomps in the area because they…read moreusually have the tires I need and their service is typically first rate. This is the first Pomps I've been at that has terrible customer service. From the girl on the phone and the People in the office, this looks like an awful place to work and the employees reflect that impression. My mechanic however did a very good job and got me in and out with no problems and plenty of confidence. Hopefully management will read this and work on customer service a bit? if you had a bad experience at this Pomps please know the rest of them across the country are typically five stars.

Stopped by here a few times just to get some air and a tire check. They are friendly and helpful…read moreeven when you are just taking advantage of their free services. I remembered that when I needed new tires. Went there on a whim and they were quite busy. They did let me know that it would be approx. 2 hours wait and they had 6 cars ahead of me. I was shown the tires available for me, but the ones I wanted were not in stock. I asked when they could get them and set an appointment for that day. When I showed up for my appointment, they were all set and it took about 45 minutes in all. Not bad for all 4 tires. The price I was quoted was the actual price I paid. Easy peasy. I love when a service gets done without hassle or unwanted surprises.

I've had a great experience here. Employees are friendly and professional. I enjoy patronizing…read morecompanies that hire women in a men's world. Certainly makes the company run a lot more efficiently.

had a great experience working with Evan when getting a new set of tires. He was extremely helpful,…read moreknowledgeable, and made the whole process quick and easy. Evan took the time to explain the options available and helped me choose the best tires for my vehicle without any pressure. His professionalism and efficiency really stood out, and I truly appreciated how smoothly everything went. If you need help with tires, I would highly recommend asking for Evan!

Do yourself a favor and don't do business with this establishment they lied in three occasions and…read morecost us over thousands dollars of repeated repairs that they said they replaced and repaired and didn't .

I noticed one of my tires was losing pressure, so I scheduled an online appointment for 9 a.m. the…read morenext morning after the shop had already closed. Around 8 a.m., I received an email from the manager, Fermin, letting me know I could either drop my car off and pick it up later that day or reschedule--great communication that I really appreciated. When I arrived, CJ checked me in. She was very kind and informative, providing an estimate for the repair and explaining that she'd contact me if the tire couldn't be fixed. About two hours later, CJ called to let me know there was a screw lodged in the tire and it wasn't repairable. She gave me a very reasonable quote for a replacement, and by around 3 p.m., my car was ready for pickup. Fermin helped me check out quickly and efficiently. Both Fermin and CJ were empathetic, friendly, and had a great sense of humor. The service was done in a timely manner, and their communication throughout the process was excellent. The waiting area seemed also clean and comfortable. Highly recommend!

What a great experience and huge help. great staff, helpful in my time of need. not enough words to…read moreexpress my gratitud!!

It would seem communication is a bit of an issue with this location. I dropped my car off on a…read moreFriday around 2:15PM to get the DRLs fixed and new bulbs put in as they were not coming on. They never called me to tell me they needed to keep my vehicle overnight, so I found out the hard way. The next morning when I called up there, I was told my fuse box was messed up and they had to contact a dealer to find out when it could get replaced. So I went to pick my car up around 10:30AM (as they said that could take weeks) and as I was picking it up, I was told the DRLs came back on as they were putting the battery back. One of the mechanics took me out to my car, and mistook my high/low beams as DRLs but claimed the "DRLs" were working when they clearly weren't. After explaining which ones the DRLs were, I found out they did not put in the new bulbs I requested after saying they had done so. Once I explained this, the mechanic took my vehicle in again and said it would take about an hour to figure out. Flash forward to around 1PM I get a call saying the bulbs were replaced and the DRLs were working. I get to the dealership and pick up my keys, and lo and behold, the DRLs are still not working. I went back in to the counter to let them know they weren't coming on. The lady at the counter went to talk to the mechanic, then came back to the counter and said, " your fuse box is bad and they still have to reach out to the dealership to see if they have parts." I said, "oh my bad, I was told on the phone differently" then walked out. I'm just going to pay extra to take it to the dealership. Should be noted that I was not charged any money for this, thank God. Update: changing my review to 4 stars. Tom took care of everything. Apparently the miscommunication was the DRLs don't activate when the car is in park, so each time I was shown my car, it was in park. Thus, I assume they still weren't working. Tom figured this out, called me up and got it situated. Along with an explanation of why they didn't want to put in my lights initially that wasn't explained to me prior. Overall everything got handled. Thanks Tom/team!

Service was terrible. It took forever for them to do each step of the process. Had us waiting…read moreforever and customer service was not helpful. Would not recommend or come again!

Jasmin and her crew are always respectful to my crew. Our ambulance fleet is managed at this…read morecompany.

When you pull up they come walking out with a bottle of water for you. Nice! They ask some…read morequestions then have you pull inside through the bay. Once inside they will check to see what is the recommended tire pressure for your car. They start the work right away. They will go over anything you want to know about. Their prices are a little high but they usually have a coupon on the website, so be sure to check. Overall great experience and the best part was I was out in 20 minutes from the time I pulled up.

I'm disappointed in this location. I came in at 6:30pm just to change my headlight. They told me…read morethat it would take hard labor and a mechanic to get it changed so they couldn't do it ( all you have to do is go behind the tire, it takes 2 minutes max if you know what you're doing) i would have done it but I'm injured. I know they just didn't want to do it because they close at 7pm. Luckily i went to the brownsburg location and they changed it very quickly with no issues.

Great service! Was in and out in less than 20 minutes. Employees there were also very nice. Oil…read morechanges made less dreadful for sure at this location.