There key work was satisfactory but they were deceptive and evasive in price quoting (or…read morenon-quoting). I asked via email for total amount of fees for their service and received cost of making duplicate key and fob only, I have that one quote saved in my email. When the serviceman arrived I again asked for the total price. The amount quoted me did not include $69.00 service fee and did not include their 6% charge card fee (double the 3% fee most other vendors add). I was asked to pay without seeing an invoice in writing, received said invoice via email after my account was charged. I sent an email request for at least the service charge to be refunded and I would eat the double charge card fee. No response whatsoever. I did have a better price on the key but not the fob. Had I known about the hidden charges, I would definitely gone elsewhere.

Second time I've used this service and it's been excellent both times. Needed a spare 2nd key for…read moremy 2009 Camry Hybrid. He needed to order the key fob so ended up coming 3 times on 2 different days to complete this project. First time came within a few hours of requesting help. He was very thorough, hard working, and did a great job. Would definitely use a third time if needed.

I needed a new key fob for my 2014 Jeep quickly. my old fob was not working. I called Key Boss the…read moregentleman arrived at my place of work. 10 minutes and I had two new programmed fobs and literally hundreds cheaper than the estimate I got from a Jeep dealership. I highly recommend!!!

I cannot recommend Key Boss Locksmith enough!…read more A friend had just dropped me off at home after a meeting. As he zoomed off, I opened my storm door without a problem! But when I tried the main door, the key would not turn. I was completely locked out. As a Yelp reviewer, I immediately searched for a locksmith and found Key Boss Locksmith. I called and was instantly connected with David. He was in Zionsville while I live in Broad Ripple, and he was finishing up another job. What impressed me right away was how communicative he was and howhe kept me updated on his timing and arrival so I wasn't left wondering. It gave me time to walk down to the grocery before he arrived. When he arrived, he almost magically got the door open using my existing key. But what truly set him apart was what happened next. Instead of just unlocking the door and leaving, he took the time to figure out why it had jammed in the first place. The opening where the lock connected was slightly too small, causing it to stick. At no additional charge, he carefully filed it down to prevent the issue from happening again in the future. That level of care and professionalism is rare. I also asked him for estimates on replacing the lock on my back door since I've lost those keys over time. His pricing was completely fair and transparent. David is not only highly skilled, but genuinely personable and professional. If you ever find yourself locked out or in need of locksmith services, Key Boss Locksmith is absolutely who you should call. Highly recommend!

I had to go to Bob's to get into a file folder that had a defective combination lock. I initially…read morewent to the old Fishers location, which doesn't exist anymore. The address is south Indy now. By the time I arrived, I had been driving for an hour. The guys were so friendly and welcoming. Got into my lock in about 10 minutes and didn't charge me because I had so much trouble finding them, having gone to the old location fist. That is great customer service! I would gladly make that drive again if I needed to.

I always come here for my key and lock needs. They are knowledgeable and reasonably priced.read more

There's a reason this company has been successful in the community for so many years. They're busy,…read morebut responsive. They're efficient and go above and beyond their competitors. I needed my house locks changed. I called asking if they had availability the next day, had to wait until the following morning, and was promptly greeted by Ethan who rekeyed the front and back doors, and then ordered the deadbolt replacement. He provided all keys ordered and said he would invoice once he'd finished installing the deadbolt. All in, three locks and 6 keys was just around $200. Within a couple of days the part came in and Ethan finished up the job. I won't hesitate to call them for all future service needs. Thanks for the considerate service and great experience!

We unfortunately called another service first, and they were unable to unlock our deadbolt in an…read moreexterior door. Not only did Broad Ripple lock open the door in less than a minute, he was able To repair the lock so we didn't need to replace it! He also adjusted the door so it opens and closes smoothly! Highly recommend!!

I called Pinhime Locksmith after reading their reviews on Yelp! I confirmed with them how much each…read morerekey would cost ($25-$32/lock) and no trip fees. I was told the only charge I would have would be the locks. So I was thinking no more than $64 at the most. When the locksmith showed up, he was from Kwik-Pick Locksmith (Not Pinhime). They charged us the same about per lock but Kwik Pick had a minimum of $150 (which was NEVER mentioned to us). The Kwik-Pick locksmith did inform me that Pinhime didn't have a minimum but that they contracted the appt out to Kiwk-Pick. So instead of paying $64 for 2 locks which is what I had planned for, I had to pay $150 for 2 locks. Pinhime never informed me they would "contract" out my appt and that there would be additional charges by another company. So very disappointed in that communication and our experience with them. As for Kwik-Pick, they came and did a great job. Aside from having to pay over double what I planned, which was not Kiwk-Pick fault bc I never had any communication with them, they were kind, friendly and apologized multiple time for the miscommunication, which again, not their fault.

Amazing service and speed!! I called at 2:10pm had an appointment by 3:20pm and my car was ready to…read morego at 4:20pm! I would use their services again 10/10! Thank you sm

Phil is an amazing and so incredibly helpful. He was so clutch to help me when we got locked out…read moreof our garage. Do yourself a favor and ask him to help

Phil with Rekey Indy has always been so helpful. I'm a local Realtor and he has always came through…read morewhen I needed him which has been several times. He's very nice, professional and the price is always right! I highly recommend him if your in need of any locksmith services.

Our small business needed the lock on our front door fixed. Mr. Hood was there on time, explained…read morethe whole problem to me and fixed it quickly. Great customer service! Would recommend to anyone in need of a locksmith!

Jamie is highly experienced and he was prompt and very professional. He accessed my problem with…read morethe front door and suggested a solution that saved me a lot of money. I'm telling my friends about him!