I contacted A and A Critters who referred us to their pest division, Matt's, about an insect…read moreproblem. Matt himself responded right away and I was able to quickly get an appointment. We apparently tracked in fleas from outside where many dogs are walked close to our door, because our inside cat of several years suddenly had fleas, never seen before. Despite treating the cat directly with topical and oral meds, we kept finding them, along with what looked like eggs, when using a flea comb. I was horrified and after researching learned we needed to treat the environment. Matt explained the type of products they would use and what to expect, and the tech was great about communicating when on the way about his arrival time . We were still seeing a couple fleas and eggs a few days later and although I know the cycle can take a few weeks to break I was concerned, as some areas had not been treated. I contacted the office and they were responsive and courteous. Matt reached out with some info and they had the tech return to both retreat with another product and treat some new areas. I know that my stress was showing (having to wash every area rug, blanket, throw, pillow, sheet, anything fabric in hot water and dry it on high to kill the eggs and I was doing laundry round the clock) but the office, Matt and the tech remained patient and empathetic and never made me feel like I was a bother. After the second treatment we haven't seen any further evidence of fleas - but if we did, I know the service is guaranteed. Matt's Pest provided prompt, courteous, professional and effective service. I definitely recommend them!

This company is very professional on time and very knowledgeable and experienced. Matt, the owner…read moreensures you that he will get to the root of the problem! His education in this industry coupled with his experience, makes me feel confident that any pest or bug problem I have can be resolved with this company. I had him spray for carpenter bees, and also set some traps for the pesky squirrels that had gotten into my attic. He also sealed out my house a great service to have if you have a lot of squirrels and live in a wooded area. I highly recommend Matt and his company for any pest control problems. You may have!

I reached out on a holiday and Terry responded and came out to see what was going on. I suspected…read morethat I may have had bats in my attic and he confirmed. Two days later the bats have been removed, everything secured so they would not be able to get back inside, and everything cleaned up. This has been one of the best experiences I've had with a service provider in a very long time! I've already recommended Pyramid Exterminators to a friend needing service and I recommend them to you as well!

Quick response time on the weekend!!! They came out and destroyed an underground yellow jacket nest…read morethat was found on a Saturday. From the time we made contact to job completion was about four hours (super quick turnaround time). I thought the price was fair and they honored their work by giving me a guarantee. Thank you to the Pyramid team and especially Terry for setting everything up!

I cannot say enough great things about Alfredo from A&A Wildlife. From start to finish, he was…read moreabsolutely outstanding. His attention to detail was exceptional -- he carefully photo-documented everything he did and walked us through each step of the process. Alfredo consistently went above and beyond to make sure we were fully informed, satisfied, and comfortable with the work being done. He provided regular updates on his findings and clearly explained both the issues and the fixes, which gave us complete confidence in his work. The quality of his workmanship was truly some of the best I've seen. On top of that, Alfredo was genuinely a pleasure to work with -- professional, kind, and approachable throughout the entire experience. Customer service is absolutely not dead, and Alfredo is living proof of that. If you're considering A&A Wildlife, ask for Alfredo -- you will not be disappointed.

Excellent responsiveness, timing, customer service, and follow up. We feel confident that we will…read morenot end up with critters in our attic again!

I've been using North Fulton Pest Solutions for more than 8 years, and they've consistently…read moreprovided outstanding service. Their technicians are always friendly, knowledgeable, professional, and respectful of both my family and our home. Communication is excellent. They send convenient SMS reminders, appointment confirmations, check-ins, and follow-ups, so you always know what to expect. On rare occasions when an issue needs additional attention, they're quick to come back for a no-cost retreatment, which shows they truly stand behind their work. Reliable service, great customer care, and a company that genuinely values its customers. I highly recommend North Fulton Pest Solutions to anyone looking for a dependable pest control provider. Five stars!

Prompt, good communication, got rid of my rodents even though it took multiple visits. Fair price…read morefor the amount of time they spent on my service.

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

When we called we received the estimate on the phone immediately. The technician was professional,…read moreand on time. The technician carefully boxed up the traps owned by our previous company and installed Zone bait traps. I am very pleased with how easy Zone employees made our transition to their termite service. Thank you

5/5 Bulwark is now part of the family. If we move, they're…read moregetting a forwarding address. I called about a hornets' nest so big and active it deserved its own HOA. Everyone I spoke with, from the first phone call to David who came out, was incredible. They didn't just remove the nest, they educated me. I learned more about hornets and mosquito season in 10 minutes than I've learned from Google in 10 years. David treated the whole property, and within 24 hours, the mosquitos were gone like they got a cease‑and‑desist. Communication was crystal clear. Pricing was exactly what they said it would be. Not the salesy pushy people that want to upsell you either. And when I had follow‑up questions, they didn't disappear, they answered and showed up. Bulwark doesn't play.

Guys were great told them what was going on and they got right to it great service quality and…read morevalue would highly recommend

Third year but service started to be very unprofessional and disappointing…read more - customers are treated with no respect, appointments changed without notification, agent throw the blame on us for things like carpenter bees and would not address the issue. - we have big cockroaches issue now and they are everywhere in the house but still calling for over a week. They cancel the appointment without note even after I called the office to complain. I take the day of waiting for them to do the cockroaches treatment but they changed the appointment without letting me know! - spider webs are everywhere around the house. - we start to see bugs, flays and mosquitoes for first time in years coming into the house. - I now doubt that they do the termite treatment right as I never note (like before) the containers are serviced. - Service is getting bad in last year even tough they are not cheap comparing to other Atlanta providers. very disappointing service.

Northwest does a great job. They even clean all the spider webs along with all the other bugs. We…read morenever have issues with insects and we live in the country.

Nicole was excellent. She took care of my problem professionally!…read moreOnce again Truly Nolan came through!

Kurt was my technician and he provided excellent service. He was very polite and informative while…read moredoing pest treatment. I had a cockroach infestation and he treated the attic, baseboards, appliances, and outside in addition to providing advice on outdoor areas where pests may live. This was part of a quarterly treatment and I consider the cost to be very reasonable for the services provided. Truly Nolen offered me followup treatments if the initial treatment was ineffective for reduced or no cost. I'm very satisfied with the service and glad I called because I was at my wit's end trying to curb the infestation by myself.

Samuel Coughlin provided outstanding service today! Not only did he thoroughly treat and deweb…read morearound my entire home, but he went above and beyond by bringing my garbage cans up for me - a small but incredibly thoughtful gesture that really stood out. He treated my home as if it were his own. Samuel was professional, and clearly takes pride in his work.

Horrible customer experience!! I simply just wanted to get a quote for my home. When I called, the…read morefirst customer service rep put me on hold for a long time. I called back, and the next representative asked me if I knew the square footage of my home. When I told her (Taylor) the size of my home, she replied, "That cannot be right. You will have to speak with my Manager." As if she could not believe my answer. Finally, when I spoke with her manager, the manager told me that I first need to pay $25 for a home inspection, and then ONLY they will be able to provide me with a quote. I informed the manager that I have a new home, and already have a current termite control/station at the home. She insists that it is a company policy before they provide a quote. This is not the way to earn business. The company must reevaluate its policies and business processes.