I have been a loyal customer here for years. I come in just about every two weeks to get my nails…read moredone and then I usually do my pedicure in between. However my last two experiences leave me questioning if I will ever be back. Let's start with my pedicure last week. I walked in and asked for a pedicure and full set. I was seated immediately in a pedicure chair which gave me plenty of time to decide on a color. I waited for 40 minutes before anyone came to me. Two COUPLES who came in AFTER me but at least 5 minutes or more were helped before me and mostly finished with their pedicures before anyone even came over to my chair. My water was obviously cold after waiting for so long that even the technician that was doing my nails commented on it and asked me how long I had waited. He apologized for the delay. I told him that I was now in a time crunch- having given myself a little over 3 hours before having to wait 40 minutes for someone to get started I now had less than 2 hours and asked if it were even possible to do a pedicure and a full set. He assured me it was more than plenty. I should also note in the 3 years I have gone here i had never seen him before. Needless to say my manicure was less than desired. He was rushed, didn't take pride in his work- the polish was awful. I had a massive polish bubble on one side of a nail where he didn't fix it. Most of the nails techs that I have had there before have always made sure that the nail at least "looked natural" ie not too thick. He didn't. 2 days later my pedicure- which was gel started to come off. I ended up taking my nails off after only a week because they were awful. I went in yesterday 2/24/19 because I had a party to go to that evening and wanted to get my nails done. The technician was not paying attention half the time, cut my skin with a nail file and proceeded to tell me that she "couldn't see a cut anywhere" I knew i had one bc I yanked my hand away 3 separate times bc I told her she was cutting me, and then when she used the acetone it burned. I was then able to clearly show her the cut which she had caused. On both occasions I was not offered a discount and was barely offered an apology for it. I'm pretty sure that for the service two weeks i was even charged more than normal. Needless to say I doubt that I will return at this Update: I have been coming back to Shellac and I do have to say it is my favorite. I have made it a point to schedule my services ahead of time so that I can get a specific nail tech which has made my experience here much better. I'm going to chalk up the other previously poor experiences to the nail tech just not being 100% those days, she was clearly distracted. But all that to say i enjoy the environment here so much more than any other place.

Okay, I've been here before for a pedicure and I liked it well enough. This time round, I came back…read morefor the head spa, which I've been dying to try since I saw their little banner outside. So I went for the 90 minute one, which cost me $119. See the attached flyer for all they said it consists of. So the massage was spot on, perfect pressure, and I really do feel like she cleansed the scalp super well. Best part was probably the steam at the end. I loved that part! But I do have a few cons. The first con is that the entire head spa experience was done with the lights on. Which, is fine - but most all facials I've done have been in dim light for a more relaxing experience. So that, I didn't like too much. Second and probably my biggest concerning con, they make you change into a tube top. Which is normal in a facial, except the area where they perform the head spa has a security camera. That's iffy. Don't know if it's turned on or not, but a little weird (and unsafe) to have a camera where girls are going to be changing, so just a word of caution there. And as another note, it's a very hot and cold experience. I like things all the way warm. Water was warm and so was most of the experience but they used something with tea tree for the shampoo, which is fine, but it has a "minty" feeling so you get cold quick. They also put this shampoo on your decolletage, so I got a little cold very soon after. The jade mask and roller were cold too. Also they promised hot stones and I don't believe I had any on me. And my third con, it ended 10 mins earlier than expected too. Was it worth the $$$? With these cons, I say go for the pedicure instead. I'm not sure if spending $120 is worth all these cons.

If you want the best pedicure of your life, ask for Hannah! Sweetest nail tech ever. She is so…read moredetailed and makes sure you enjoy your experience. I won't go anywhere else again for pedicures!

I absolutely love this nail salon and am always blown away by how fast and meticulously my nails…read moreare decorated and taken care of. Ivy is hands down the best nail tech I have ever used and she is always so kind and sweet about any crazy design I decide I want to try. I 100% promise you will be absolutely satisfied if you see her! The salon is always quiet and clean and very spacious. Everyone is so nice and welcoming as well. Highly recommend for any services!

Friendly service. I…read moream very happy with both the manicure and eyebrow waxing I received on my last visit. Ample parking in the Colonnade parking lot. Clean, well lighted facility. Staff is masked -- that's highly appreciated! Very easy to find, as well -- NE corner of NW May Avenue and Britton Road. Five easy stars!

Came to Cassidy nails as a way to relax with my brother. He had just had a pretty extensive medical…read moreprocedure and had been in recovery for a few weeks. We were looking for a way to relax after a hectic time. We decided to get a pedicure! I called ahead to ask if they took walk ins and let them know we'd be there soon. When we walked in, the staff was friendly and took us right away. The location is pretty big and the nail color selection is extensive. After picking my color, we sat down and the staff started working on us immediately. I let th know this was my brothers first pedi and the women took extra time to explain the steps with him. I found the staff and location friendly and welcoming. The experience was no frills and nothing over the top, but I was happy with my experience and received a great service.

I am in town for business (opening the new Costco) and was in need of a dip. I checked reviews and…read moregave this place a shot. In the years of having dips in my hometown, I've always had issues with chipping/breakage. This is the first time I have had no issues and it's been over a month! I have gotten lots of compliments on my color of choice (light pink). I wish they were in my home town. Went a second time today 5/24 and this time got the pedicure and dip. It was a wonderful experience. I wholeheartedly recommend this place.

TERRIBLE! This establishment is never open even when it says open. I've gone on 2 separate days at…read moredifferent times & each time was told they're too busy. No one asked what I needed nor was I greeted. I will NOT be returning & I do not recommend this place.

I'm a fan of The Nail Spa! I love the location, it's right next to Target and very close to my…read morehouse and all of my normal stops in Edmond. It is very clean and inviting. I love that I can tell that they put care into sanitizing instruments and they also keep the salon super clean. I never smell acrylic or acetone when I go in. The decor is pretty and today they had Hallmark Christmas movies on the tv! Loved it. They're also doing 10% off services for the holidays this November & December! My bridesmaids and I had our manis and pedis done here for my wedding a couple of years ago and we received wonderful service then as well. We were all offered drinks and they gave us a party discount. Definitely book with them ahead of time if you want to book a pedi party! Angel did my nails today and I'm so happy to say that I've found my new nail tech! She was so sweet, and she took her time making sure my gel mani was absolutely perfect. She also gave me a back message which I needed and appreciated so much. I'm going to start seeing her every other week! If you're looking for a pretty, clean, friendly and competitively priced nail salon in Edmond, this is it! There so many cheap and poorly run nail salons in the 2nd & Bryant area of Edmond, but this isn't one of them! Please go here and be sure to request Angel!

I love this salon, they give really amazing pedicures. Very calm and relaxing environment. And the…read morenail techs really pay attention to detail! You wont be disappointed, it's clean, friendly and a great salon!

Kenny is by far the best! He is always willing to help me when I'm indecisive about which color of…read moreneutral pink I want at each visit. We're always mixing colors until I'm happy and his patience and kindness is above and beyond!

Good service, very relaxing. Friendly people, good location. Clean. Cute little place.read more

The staff was so amazing, we were crunched for time to make it to dinner reservations and we came…read morefrom out of town. They let us get ready in the bathroom and helped walk us out to our car late at night. Great atmosphere and great service!!! The gorgeous nails are just a plus, they really paid attention to detail and took their time and I am so thankful for that!

Great nails and amazing service! Everyone was so nice and checked many times to make sure that I…read moreloved my service! Will definitely be going back! They have been open under new management for a month now and it shows!

This is the best place in the world to ever have your nails done hands down (or nails down LOL) by…read morefar the sweetest most kindest people I've ever met!! I've been coming here since I was a sophomore and I'm 22 now! This is by far the most peaceful and lovely place I've ever been for my nails! Their art is better than any nails place I've ever experienced!! They are so gentle, graceful, and patient every single time! Some of the most humorous and welcoming warm angels I have yet to meet in my life. I'm so thankful God brought me to these wonderful people they have become some of my greatest peace amidst the dark trials I face. Their prices are exceptional they never overcharge and are always happy to see me. These folks bring so much joy into my life!

Great service and the artists are very sweet! Would definitely recommend coming here. My nails were…read morealso priced very reasonably