Places a small overcharges don't recommend don't have every part in stock wouldn't go back again. I…read moreprefer motorcycle superstore/ or JP cycles

Knowledge is priceless, and Tom has a LOT of knowledge! I…read morebrought my 1981R65 in to have it check out and I'm so glad i did. Tom took the time to go over the bike with me in great detail, and gave me a list of priorities for repairs. We agreed on a list of things for him to do, and a list of things that i could do myself to save some money. He worked within the budget I had and did a quick turnaround to get me going MUCH better than before. Tom knows BMW's in/out and i wouldn't want to take mine to anyone else. Honest, knowledgeable, thorough, and worth every dollar spent! The best part was that Tom check on the bike a couple of days afterwards to make sure that all was well, and AGAIN a couple of weeks later. Customer service like that is hard to come by these days. Really couldn't have asked for more!! A+++

Edgewares Customs is the best shop in NYC for e-micro and acoustic mobility service and repairs…read more I've brought multiple bikes there for inspections and repair work, and every visit has been met with exceptional customer service. What sets this shop apart is its clear communication, willingness to work through unique situations on a case-by-case basis, and honest, transparent approach to business. As a small, independent shop, they're dependable, knowledgeable, and genuinely invested in helping their customers. The level of dedication goes beyond repairs. After one of my bikes was stolen from Prospect Park, Edge was able to track it down on Facebook Marketplace, a level of commitment you simply don't expect from a bike shop. Edgewares Customs is more than just a repair shop; it's a valuable resource for the local community. If you're a New Yorker looking for trustworthy expertise, reliable service, and education on e-bikes, micromobility, or bike maintenance, this is the place to go.

Jay fixed our two Segway Ninebot scooters in one day. He was honest, helpful, and fairly priced. He…read morefound bad wiring from a previous repair, fixed it properly, and rewired everything the right way. Great work. 5 Stars.

Everything! I've been riding for over 40 years and purchased more motorcycles than I can remember…read more In all those years, I never had the pleasure of dealing with a "family" of people like the ones at Brooklyn Mayd Motorsport. The customer service was EXCELLENT, they spoke to me like a person not a customer and followed up with me at every turn. Thanks Roseann & Shawn your a great example to your son who will surely be the next owner.

Seems like most of the 5 star reviews are people who bought their first bike from them or are new…read moreto riding. You had a positive experience because Sean is a SALESMAN, period. He's slick talking and he's always 'giving you a deal'. I had a small throttle cable issue on my 03 Bonneville that only required taking the tank off and adjusting the position of the cable. I couldn't do it myself because I didn't have the tools to do it. Sean said they'd knock it out real quick and 'give me a deal'. When he handed me a bill for $280 I reluctantly paid that knowing I'd probably never come back there again. Also, next time I went to take my seat off, noticed that both stock Triumph seat bolts were gone and they just threw on 2 different bolts that weren't even the same length. I did buy brake pads from them once and they didn't over charge for those. I did the brake pad replacement myself tho... So maybe, if you need parts, see what they've got but don't have them touch your bike. Don't get your bike inspected there either. They'll charge you double what it costs

I have two old Ferragamo handbags that lost their luster. I tried spiffing them up myself and…read morewasn't very successful. Modern Leather in Manhattan was highly recommended. I filled out the paperwork on the Internet and mailed the leather bags to their Manhattan shop. I received a call the day the handbags were received. I gave a credit card number to repair both bags for $150 and $35 shipping and handling. I was told the bags would be returned to me within two weeks. The bags were returned by FedEx and have a glossy luster and shine now. The black bag looks like new and the white is better but not perfect.

Absolutely zero craftsmanship. I wish I never brought my bag here. To start, after getting a quote…read moreit was double the cost than they estimated. My first pick up they give me the bag back not even properly glued or painted fully. I brought it back and told them to try again! After picking it up a second time it was still not fully painted. You have to be kidding me, not going back a third time. Would not bring anything here ever again or recommend it to anyone. Avoid!!

Business-wise, the older Bob was always missing something each time I visited. When I was a…read moresocially awkward newbie biker back in 2011, he lacked patience and courtesy. I'm not sure what question I asked but I had to repeat myself a couple of times and I remembered feeling like an idiot afterwards. The next time I needed something later that year I went all the way Arnold's on 8th Ave because I thought the guys at Ferrara would be annoyed to see me. Other memorable events: In 2013 I needed my front bike tube changed and now that I was a bit more seasoned and confident, I went back to Ferrara's. Price for the tube and replacement was within range of what I expected but the turnaround was not-- like 1-2 days and I was impatient lol. Thanks to that experience, I learned how to replace a tube myself that day. In 2019 I needed a back spoke replaced and both wheels trued. They were friendly this time but there was another issue-- this time they lacked urgency. I wanted it done ASAP and was willing to pay more for it but I was informed alas that there were a bunch of jobs ahead of mine so it would be ready overnight at the soonest. That might've been believable but Bob and the other guy there weren't actually servicing any bikes and just chatting when I came in. The good thing that came from that experience? It took me around two hours and I got my hands dirty but I learned to replace spokes and true wheels myself later that day. IMO this isn't really a business so much as it is post-retirement social gig. And power to Bob! I could only dream of being in a well-enough economic position to do what he does.

A great shop with fantastic service. The owner knows everything there is to know about bicycles,…read moreold and new. What a pleasant surprise after ready some bad reviews. I was able to get a fix on my bike and parts that no other shop could supply. If you have a problem with a bike, this is the place to get it fixed, and prices are reasonable Joan B

Bought my Specialized hybrid at Mr. C's 35 years ago, and I'm still riding it, between 2,500 to…read more3,000 miles every year around the streets of Brooklyn and the rest of the City. I wouldn't know which end of the wrench to hold were I to have tried to keep it up myself all these years. Mr. C and his team are the best. They've kept it rolling so that it feels like a new bike every time I get on it.

it's a scam the prices are never what they tell you ... (sighs) been going there for years and…read moreloved it but over time some of the staff and the owner himself act weird and unfriendly like they don't need the business ???!!! like OKAY ... noted !!! I'll be taking my bizness elsewhere now ... good luck to the few decent dudes still there but otherwise do urself a favor and find another shop in the sunset area !!!

First off: LOVE that this is a woman-run bicycle shop. I walked in today in need of a couple tubes…read moreand a patch kit. I'd replaced a tube earlier in the day and must have pinched it when reinstalling the tire, because I could hear air escaping when I paused pumping. The woman behind the counter (Margo, I gather from other reviews) was very helpful in giving pointers for replacing the tubes myself. She showed me the larger box that my tubes came out of to demonstrate that even though I asked for 700x32 size, and these said 27x1 1/4, they were the correct size conversion. Her mastiff, Wiggles, really wanted to say hello to me but was blocked by a baby gate. I'll be back here for sure if I ever need any other bike parts or service!

A couple of days ago I walked into this store looking to buy a bike and was rudely greeted by some…read moremiserable woman who snapped at me and said theres a dog in the back. You have to leave. Meanwhile, I had my adorable 12 LB babe in my arms! She absolutely chased me away. I ended up going to (online) Brooklyn Bikes Co and bought the perfect bike for me. Excited!

I am a newbie to motorcycles. Came to the shop to get a feel for the place, because...I'm a newbie…read more I need a place to get service done, to order stuff, have things installed, and winter storage. I won't be going anyplace else. Friendly, reasonable, good hours, a wealth of knowledge with a willingness to share (without talking down to the, you know...newbie), close to my home...I'm sold!

If I could give 0 stars I would. When dropping off my CBR600RR, I provided a replacement radiator…read moreand the only thing I asked was to get it running smoothly. It took them THREE WEEKS to complete rather simple maintenance on my bike and even still it wasn't completed. Cory had a TERRIBLE attitude and was a complete A hole through the entire process. They refused to give me a quote and charged me 1700$ for basic maintenance. The bike doesn't even run anymore and I have to take it to another shop. I have NEVER written a review for any establishment before until I came to this sorry excuse for a buisness. do NOT come here. You will lose THOUSANDS of dollars and time while dealing with people who have no idea what they are doing. When asked about my bike failing to turn over, he suggested I get new grips. There are not enough words to describe how terrible this shop is and I advise with the utmost urgency to avoid the place at all costs. In the time it takes for your bike to get back you could have fixed it yourself and could easily surpass the very limited knowledge this joke Cory has. DO NOT COME TO THIS PLACE!!!!