Amazing what they can do to your car and make it look brand new! They did everything as I asked…read moreand requested! Great value for the hard work that they put into making me feel proud of my car again! Everyone was wonderful!

My truck was like new -- got the inside and outside done, and the team was so professional,…read morefriendly (but not annoyingly so), and I could not believe some of the places they were able to restore. I asked for the invoices to be broken out separately, as well, and they did so without needing a reminder or anything. They made it super easy. I will 100% be going back.

Zach is a master craftsman, with wicked skills & a wealth of knowledge. Highly recommend him…read more Honest & efficient, with an immaculate workshop. Called for an estimate, had an appointment within 2 days, dropped my beetle off in the am and picked it up that afternoon, seamless smooth transaction. I love my tinted windows, they look sleek & no more glare, thank you!!

I'm very happy with the service from Wilmington Window Tinting! Zach was very professional, quick,…read moreefficient, reasonably priced, and was able to get me in immediately so I could complete registration requirements. Thank you!

I have been a client of Buff Masters for 16 years. That alone should tell you something about the…read moreway I feel about BM. I have never been disappointed with the service or the staff. Everyone goes out of their way to make your experience pleasant.

FIRST OFF, I've been coming to Buff Masters of Wilmington for over 6 years now. I hate writing…read moresuch a negative review but they deserve this. I come on Wax Wednesday's and got the top tier clay bar wax special, which was $139.95 after service charge, truck charge and douche of my mag wheels. I got there at 11:28 from the time of the receipt. At 1:10, an hour and a half later, they discovered that my truck had been parked on the side of the business and NOTHING HAD BEEN STARTED. 30 minutes later my truck was supposedly done. When I went to get my supposedly ready truck I came out to find a single old non-English speaking man still spraying detail spray on the grill. I'm absolutely certain no clay bar had been used, though I didn't watch it. The sloppy work, missed areas was evident. I had to go to my first GMC service appointment or I would have stayed to make them "make it right" but sadly I couldn't because I was already late. When I got home I went around the truck and even looked on the roof as I was sure I'd see they hadn't done it as the little old man, even on a step stool wouldn't have been able to reach the roof. What I found proved it. He just reached up as far as he could reach and didn't do the roof at all. Sadly Buff Masters has lost all respect in my books. They are both a victim of their success and personnel shortages. The people they do have are scrambling back and forth and no one is actually controlling the yard as a foreman. Quality of their work represents a complete rip off to the consumer. They are not only cutting corners but in my case, deceptively charging me for premium wax bar treatment and 6 mo sealing wax with just substituting a quick detail spray in its place. I can assure you, this was my last visit to Buff Masters of Wilmington NC. I also intend to ask the NC State Attorney General's Consumer Fraud division to come do an investigation of Buff Masters to see if they too can catch them in this obvious consumer bait & switch misrepresentation of services being provided. In my opinion, Buff Masters needs to shut down its operations, retool, regroup, and put in place a clear process to ensure the consumer is not being ripped off by shoddy, corner cutting work like I received. Then reopen and do a better job of managing their processes. They've enjoyed huge success but have lost sight on what garnered them that business in the first place. They're upping their prices, as all businesses have had to do, but from the services I received, this is just going to get them more profits at the expense of the consumer who, based on my visit, are being short changed and ripped off.

Brought my car in to add some shiny black PPF to the roof and trunk, as always Phillip and his team…read moredo great work. My car is always ready when promised. They go above and beyond in customer service, and pricing is very fair for the great work they do! I will always bring my vehicles to them customer for life!

This company should write a book on how you treat your customers. I had a Dealer installed plastic…read morefilm on my car that every detailer would not remove. Mold had formed under the film and the car looked terrible. Not only did they remove it but the car looks brand new. They are fantastic and answered every question I had. If you go anywhere else for detailing you are just asking for a bad experience.

I was disappointed with both the results of the work and the way the billing dispute was initially…read morehandled. I brought my new vehicle in expecting exterior detailing and scratch correction based on the discussions beforehand. The final result did not meet my expectations, particularly regarding the scratch repair and overall exterior finish. The invoice listed "One Step Paint Correction" with a hand wash service for $200, but later I was told the pricing was actually intended to be broken down differently. That was never reflected on the invoice itself, which created confusion and disagreement regarding the services performed. To be fair, after I raised concerns, the company did offer to redo the work and provide additional buffing at no extra charge. However, by that point I was no longer comfortable bringing the vehicle back because the situation had already escalated into discussions involving collections, theft of services, the sheriff's department, DMV involvement, and vehicle liens over what I believed was ultimately a disputed service issue. I did ultimately pay the invoice to close the matter out, but overall I found the communication and handling of the dispute unnecessarily aggressive for a customer who acknowledged work was performed and attempted to discuss concerns in good faith. My advice to future customers would be to make sure all services and pricing are extremely detailed and itemized in writing beforehand.

We had residential privacy tint applied to (11) double hung windows. Great to work with Derick to…read morefind the proper solution. Execution was flawless. Highly recommend.

$5,000 quote for a vehicle tint. Took a couple days to even get a quote. If you don't want to do…read moretint just don't do it.

I've been using Coastal Car Wash at Monkey Junction for quite a while now, and they continue to…read moreearn my business. One thing people need to understand is that this is a full-service car wash, not a $300 professional detailing shop. If you're expecting every tiny speck, scratch, and stain to disappear, your expectations probably aren't realistic. For the money, especially the Manager's Special, you get excellent value. It includes the basic service--prep wash, machine wash, underbody rinse, towel dry, wheel cleaning, interior vacuuming, window cleaning, dusting, and door jambs--plus a coat of polish, fragrance, and tire gloss. That's a lot more than you get from a typical drive-through wash where you sit in your car for three minutes and leave with a wet vehicle. I also appreciate that they offer additional services like steam cleaning, leather conditioning, hand waxing, and bug, sand, pet hair, and pollen removal if your vehicle needs extra attention. They make it clear they're willing to accommodate special requests whenever possible. What keeps me coming back is the staff. They're friendly, professional, and they work hard. On a hot, humid North Carolina day, these folks are outside cleaning vehicles one after another, and it shows they genuinely try to do a good job. Is every wash absolutely perfect? No. But compared to several other car washes I've tried around Wilmington, Coastal consistently does a better job and provides better value. One final thought: please tip the crew. They're working in the heat and humidity, moving quickly from vehicle to vehicle, and a few extra dollars is a small way to recognize the effort they put into taking care of your car. Highly recommended. I'll be back.

I went in today for a basic interior and exterior clean, paid $23 plus a $5 tip. The exterior was…read morefine, but the interior was terrible. There were still visible dirt, dust, and spots that were clearly missed, and it looked like the inside was barely touched. I expected a basic interior clean to at least look noticeably better, and that wasn't the case at all. For the price and a tip, this was really disappointing.

I requested a detail clean due to a lot of pet hair (yellow labradors). Miles responded quickly and…read morescheduled an appointment the next day. He arrived promptly, very polite and friendly, reviewed what would be covered. He did an excellent job. Pet hair is removed and the car interior is like due!! I would highly recommend Easy Done Mobile Detailing Service. (To late in day to post a photo)

Miles the owner and his wife did an excellent and thorough job giving my very Covid six month…read moreneglected SUV a new car look. He is very likable, efficient and fair in pricing. I highly recommend Easy Done if you are looking for an immaculate detailing of your vehicle. Chears Wilms