Jose C. came to my apartment to fix my sedan window, he did such a great job! It can take a couple…read moreof days to get an appointment, but that's because they do such good work.

Great service. Repair done as scheduled and ahead of time. Other businesses need to use their…read morebusiness model of price and service

Attention to Detail Missing on this Repair:…read more I recently got a rock chip on my windshield and contacted my insurance company to have it repaired. They recommended a different windshield repair provider, but I chose to go with Novus since I had worked with the owner, Alan Paul, on previous repairs. Alan reached out to me on Saturday, September 6th to schedule the appointment. I brought in my SUV for the windshield replacement, but unfortunately, I encountered several issues with the repair. The technician seemed unfamiliar with reinstalling the sticky pad for the Touch Keypad Entry System on my windshield. He removed the keypad, stuck it onto the adhesive pad, and then tried to apply it to the glass. This resulted in a large air bubble underneath, as the correct method is to adhere the pad to the glass first before attaching the keypad. I contacted Alan about the problem, and he assured me that a more experienced technician would correct the issue. We scheduled a follow-up appointment for the following week. However, when I arrived, the same technician was assigned to fix it. He told me, "I know how to fix it now--I brought my credit card," and proceeded to use it to try to smooth out the sticker. Despite his efforts, the new sticker still had several white spots that looked like either scratches or air bubbles. I wasn't satisfied with the result, so I took my SUV to the Toyota dealership's accessory shop for a second opinion. They advised me to let the sticker sit in the sun for a month and return if the issue persisted. While showing the Toyota service manager the issue, we noticed the plastic trim around the windshield wasn't fitting properly and kept popping up. Upon closer inspection, it became clear the Novus technician had broken the plastic trim and reattached it without informing me. In the meantime, I had to drive to Asheville, NC for business. After returning, I washed my SUV and noticed the windshield wipers were misaligned and resting on the hood--clearly not reinstalled correctly. Thankfully, I didn't encounter any rain during the trip. Eventually, all the issues were resolved: the keypad sticker was replaced, the broken trim was fixed, and the wipers were replaced and realigned. However, the entire process was frustrating and time-consuming. The lack of attention to detail from the technician created unnecessary problems and multiple return visits. Based on this experience, I can no longer confidently recommend Novus for windshield repairs.

Great experience -- through a series of unfortunate events I had my windshield replaced three times…read moreover the last couple of years. Novus has always been accommodating and friendly.

Completely painless experience. Very quick quote on-line,…read morekept me updated regarding the appointment, showed up on-time and went above and beyond to replace the back glass. If you have an older Toyota, you'll want to ask for "Sleyton". He is extremely knowledgeable and got the job done in a very timely fashion. 10/10 will recommend to anyone needing glass replaced quickly!

Avoid at all costs. Safelite will try anything to avoid using factory glass. They will ghost you…read moreon communication and feed you false promises. If you are a Tesla owner, definitely avoid, since they lack the resources and knowledge to recalibrate the front camera system. It will be a painful frustrating experience from start to finish "maybe" . The business response is a lie. They told me it would not be a problem to get factory glass, and they had a district manger on top of the procurement. I had no problem paying for OEM glass, they just don't want to go through the effort to do the work. Quit being liars.

Quick & affordable Oil Changes was in & out in 20 minutes on the oil change of my Toyota Rav 4.read more

I would not recommend this shop! They handle their business in a shady manner! I had a piece of…read moremetal in one of my tires and went to buy a used tire but was told I can't just replace one tire on an AWD vehicle. So I bought 4 used tires from a shop near me because I didn't have over $1,000 for new tires. I brought my car to Prime Shield to get the four used tires I bought, mounted and balanced. They told me the tires tread was not good and wouldn't pass inspection, and one of them had a tear and wouldn't hold air. We agreed they would keep my tires on and I would return the used tires. But they chose to put three of the used tires on and one of my old tires. I told them that left me in the same predicament I was in already. They insisted that I pay $171.26 because they did the work! Not only did the tech say the tires were not good enough to pass inspection, but the manager Tom said they were in bad condition as well. I paid because I needed my car but, I let them know I was going to call the owner in the morning. The next day, the manager Tom had an attitude with my son and I. We asked for the owner Sam, and he said he would be in later. We stopped in again and he said Sam wasn't there. So, I asked him to please have Sam call me. He never did, so I called close to closing and the woman at the front desk, Robin, answered and said Sam was gone for the day. I let her know that I feel they should put my original tires back on and I wanted a refund because they knowingly put bad tires on my car and charged me $40 per tire. She started raising her voice, which was VERY unprofessional, as is her attire, to sit at a front desk, with her chest on FULL display. My son had to interject and ask her to lower her voice. I let her know that, had she said, the tires were already on when we noticed the tread, can you pay us something for their time, that would have been understandable. OR had she said, those tires won't pass inspection, but we can order you some new tires for x amount, that would have been appropriate. BUT, to go and put them on after they said they wouldn't pass inspection? That's shady!!! She said she would have Sam call me, and he never did! Apparently they have been open since November, but haven't gotten their license to do state inspections! Wonder why? Anyway, I would avoid this shop because they don't operate in an honest and trustworthy manner.

Quick response Very happy with the repair…read moreGlad I found this company Steve was very accommodating

I was in need of a new windshield after I was left with a huge crack on my windshield. K&S Auto…read moreGlass was very helpful, from providing me a timely quote to at home replacement. I have been through this in the past and this was a very smooth process. If you need a repair/replacement I'd recommend them for good service/value.

I had an outstanding experience getting my windshield repaired and just had to share. Will came out…read moreto my house and fixed a chip in my new truck within hours! He was professional, on time, and clearly takes a lot of pride in his work. The repair turned out far better than I expected, and you can barely even tell there was damage to begin with. It's not easy trusting someone with a new vehicle, but Will completely exceeded my expectations. If you're on the fence about getting a repair done, don't hesitate--Will is the person to call. I'm incredibly happy with the results and would recommend him to anyone without a second thought!

On a long weekend trip to Southport, a dump truck kicked up a rather large stone which caused a…read moredecent sized star. Called Will early the next morning and the repair was completed by about 11 AM. Friendly, fast service and fairly priced. If I'm ever in the area and have a similar need, I'll call Will!

I'm very happy with the service from Wilmington Window Tinting! Zach was very professional, quick,…read moreefficient, reasonably priced, and was able to get me in immediately so I could complete registration requirements. Thank you!

From the owner: Professional window tinting service, offering only ceramic film with a lifetime warranty!read more

Personable, well informed staff, fair price, prompt service. Was scheduled quickly, and am pleased…read morewith the my new rear and side window tinting, which looks great, replaces darker, inferior tinting that had been installed in my Mazda 3 hatchback by an Arizona dealer. As a former AZ resident, I'm happy that my windows are now light enough to pass NC inspection. (I had previously "flunked Window Tint" when I went to AAA for my first NC pollution inspection. The tint on my Mazda 3 hatchback's side and rear windows exceeded the maximum allowable for cars registered in North Carolina.) SouthernStyles Tinting, You did a terrific job on my windows, and the glass-embedded defroster wires in my rear window weren't harmed in the process at all! I'd certainly recommend you HIGHLY to anyone needing a car--or truck--window tinting job!

Great service and staff. Tesla Model Y was completely wrapped and it looks fantastic!!!!read more

I was looking to get my hood and roof repainted as the roof was starting to show little pock marks…read more The hood also had discoloration due to being kept outside and had a leaf print. I brought it into Damien's for a quote and met with Damien. He provided me a very reasonable quote and said that his office manager would schedule the appointment. My car was finished in a few days and it the exact color match. It looks amazing. They were a pleasure to work with. They were accommodating and finished the job on time. Extra bonus are the sweetest two shop dogs you'll ever meet.

Stop using student's to do all the work. Poor workmanship…read moreHugh spaces where water could get in the car. Had a full tank of gas someone suck it all out. QUALITY of work was bad, look like bumper is going to fall off anyway now. Just keep riding by that joint please believe, I warned you, First thing Damien ask you is how much the insurance com. giving you so, he can take it ALL. That my opinion!!!!