I wish I could leave zero stars. I did an inquiry online. It said they will get back to you within…read more48 hours. Four days later still no response. I also texted the owner and sent a photo of what I wanted ( a simple clear bra ). Still no response. I find it hard to believe in this day and age people cannot even respond to a customer inquiry. I guess you have to be invited to be a customer at this place or something. Will gladly take my business elsewhere and will tell anyone I can think of to do the same

Great turn around time, great work and a super nice guy! He made sure he answered all my questions…read moreand concerns. The truck turned out awesome! I'll be bringing my other vehicles to him. Definitely recommend.

Alex was great to work with when my rear view mirror fell off. The team was communicative, fast,…read moreand kind. 10/10

I've reached out to Platinum Auto Glass for two different jobs so far. The first was to completely…read morereplace a cracked windshield and recalibrate the lane keep assist and rain sensing wipers and the second was to fill a chip in the glass on another vehicle. These guys are great! Not only did they come to Frederick from Loveland, but in both instances they were able to make same day appointments. They're polite, courteous, friendly, affordable and professional. Do yourself a favor - don't call Safelite - Call Platinum Auto Glass and save yourself a lot of money. If you life outside of the Loveland/Longmont area, they usually will meet customers at the American Furniture Warehouse off i25 and HWY 119 to do their repairs.

I do not like posting negative reviews and right off the bat I will say that I signed their…read morechecklist saying I was satisfied with the work they did. Unfortunately, I was not. I am not looking for a refund or anything like that, I am just sharing my experience. After getting an appointment set in advance for 10 am, I was given an estimate of 3-4 hours. I ended up finally getting the car at 6 pm. 45 minutes prior to this, an employee, who I was told was "in training" pulled the car up front for a final inspection. The senior employee immediately realized the car needed extra work and set about doing it. I was given explanations that they were overbooked and that a person in training had handled the majority of the detail. The problem was, the "details" were not handled. Even after pointing out several issues and having them corrected, more problems were clear. After 8 hours, I just wanted to leave. I was offered a 5% discount and given a few apologies, which were appreciated. My main concern is that they allowed an employee in training to handle a detail with minimal oversight due to being overbooked. I will include photos of the issues and let those reading decide if the work is up to the standards that a $170 detail should require. Sadly, I do not believe I will be able to give additional business to Kool Rides despite the kind people who run the place. I will pay the premium and go to Manhattan Auto Spa.

After three months of waiting, they have finally replaced my exhaust tip. I don't know what took…read moresoo long for them to fix their mistake since the exhaust only takes one week to ship. I do not like to post these negative reviews but unfortunately, this was my experience at Kool Rides Detailing. After three months​ of battling with the owner, and some of the employees I have finally gotten my new exhaust. Thanks for owning up to your mistake Kool Rides Detailing.

Customer service is the name of the game and these guys excel in it! From the ease of scheduling,…read morequality products and explaining everything along the way they are amazing. This was my 3rd vehicle getting protective film on my new car hood and having the windows tinted from Preferred Window Tint. I can say enough good things about these guys! Top notch company.

Eric and his crew were amazing! I have never had a car tinted and the experience great…read more I had all four windows tinted and the back and it looks so wonderful and the glare and heat it keeps out as what I love. They go over what you should and shouldn't do afterwords and they give you a warranty that you can use it anywhere even if you're not in Fort Collins. Like I'm moving to Washington State but he said they had agents there as well and the warranty would be honored. I can't say enough about them! Highly recommend them!

Brought in a window, that was ordered online and still in the box, for an F150 for tinting…read more I didn't think to check the window itself but the tinters did notice it was not for an F150. carparts.com sent the wrong part. They could have tinted it and charged me but they didn't! Did come in 2 weeks later for the actual window to be tinted and they did a great job. Took 15 minutes

Very quick install while I waited. Looks nice and matches other tint well. Good communication as…read morewell on reservation

Went through them for a breathalyzer install and removal. They are somewhat nice to talk to,…read morerespectful when you walk in so that is good. The reason for the 1 star is the work quality. For being a company that specializes in electronics in cars, they do NOT do a good job of wiring. This crappy wiring (along with the breathalyzer, not their fault) caused my whole starting system to be messed up. When I asked them to try and fix their mistake, I basically heard "not my problem" from the employee. When I checked the wiring for myself, it was not pretty. Just go somewhere else.

my experience was very good loved the guys there, very helpful and patient with me, Louie is the…read moreguy to speak with, He is the best, but my installer is one of the best around, I can't say enough good things about him, that was the best work I have ever had done for a speaker and Amp install

Awesome customer service and Jim does top-quality work. Highly recommend!! Did an excellent job on…read moremy truck!!