1. Tina's Treasures

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Scottsdale, AZ

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Tina's Treasures

3.8 (10 reviews)
Closed • 9:00 am - 5:00 pm

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11 years ago

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Story Essentials

Story Essentials

4.8(41 reviews)
7.7 mi
•$$$

UPDATE: Jen responded to my email within seconds and even called from her personal number. She…read moreempathized with my situation and invited me to come in this evening and explained that they are having service issues with their current phone provider and that they do have a voicemail. I really appreciate the prompt follow up and accountability, and I'm excited to go back in and get a bra that we're sure fits *perfectly*. My other bra is wonderful so I have no doubts I'll be able to get this resolved. Thank you, Jen!! --- The service was absolutely lovely, but I'm disappointed I left with a bra that has a band size too large after a fitting on Saturday. Their location is quite far from me so I tried calling at 11 AM and have called 3 times since, trying after 30 minutes each time. I haven't been able to get through at all, and I'm disappointed that there's no voicemail. I ended up emailing them and will update this review with how they respond (if they're able to). If you have a phone number associated with your business, please make sure that it's either available to be called or at the very least, have a voicemail. Forcing customers to either A) Travel a long distance to speak in person or B) call multiple times is frustrating to say the least. I sincerely hope they respond positively to my email and are open to either an exchange or refund. The only reason why this review isn't a 1 star is because I absolutely had a wonderful time at the bra fitting and both individuals were very personable.

I stopped into this store hoping to be fitted for two new bras. The store was completely empty, yet…read morethe owner told me I would need to come back on Tuesday to be fitted. The interaction felt dismissive and quite rude. Given that this is a high-end boutique selling very expensive bras, I expected a higher level of customer service and professionalism. Unfortunately, I did not feel valued as a potential customer and will not be returning. I would not recommend this store based on my experience. Thank you for taking the time to respond. I'd like to clarify that my concern was never about your appointment policy. If fittings require appointments, I completely respect that. What I did not appreciate was the manner in which I was spoken to when I walked in. The tone felt dismissive and unwelcoming, which is why I left feeling disappointed. After leaving, we sat outside at La La Land for quite some time and did not see a 3:00 appointment arrive at or shortly thereafter. Regardless, whether a client was scheduled or not, professionalism and courtesy are what I value most in a retail experience -- especially in a high-end boutique setting. We all have challenging days, and I genuinely understand running a business solo. However, it's never okay for a customer to feel spoken down to or unwelcome. I stand by my experience and wish you well.

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Story Essentials
Story Essentials
Story Essentials

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Solstice Intimates - Campfire Collection Winter 2019

Solstice Intimates

5.0(3 reviews)
11.6 mi

I was walking by looking for a coffee shop and saw a sign saying locally made lingerie. I just had…read moreto go inside to see what I could find. The customer service is very friendly and excellent. I was helped by Lily she was great and knew about all the different styles. I was able to find size and purchase an outfit. I do not live in the area and the outfit will be shipped to my home on a few weeks. I am looking forward to receiving the outfit in my size and will update this review with pictures once I receive the outfit. Lots of fun styles and friendly customer service.

Amazing handmade intimate wear and so much more. Recently they started making bike shorts and other…read moreathletic wear plus stuff for your mini me. High quality always. They always (3 or 3 for me) get you the custom orders within the time frame promised. Their location is right in the central area of Phoenix by the university and easy to find. Their maternity / nursing products are the perfect way to make a pregnant lady feel beautiful at a time when sometimes that's super hard. Every time I have been into the store the actual owner is in there sewing her creative little heart out and it makes me respect the hustle that much more! Natalie is a freaking rockstar. They are always super welcoming, friendly and helpful when you come into the store or simply place an order online.

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Solstice Intimates - Velvet Jock and Velvet Boxer Short

Velvet Jock and Velvet Boxer Short

Solstice Intimates - Hellbent Honey!

Hellbent Honey!

Solstice Intimates - Velvet Thong Bodysuit

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Velvet Thong Bodysuit

Tina's Treasures - lingerie - Updated October 2026

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