I've had wonderful experiences working with Tina on vacations. I first contacted her when I needed some guidance on a trip to Germany for my teen-aged son. I was very nervous about him traveling overseas by himself. In spite of not booking anything for us and therefore not being paid for it, she spent a good hour on the phone with me giving great advice that really helped things to go very smoothly for his trip. The next year I contacted her for a vacation with my young adult sons and while we initially thought about Costa Rica or Belize, she spent some time asking about what experiences we wanted and our expectations and ultimately she recommended an all-inclusive family resort in Cancun. It was an amazing facility with wonderful food & activities and she even arranged our flights and transportation to the resort from the airport. We had a lovely time with zero issues. Fast forward a few years and my husband & I reached out to her for a river cruise in Europe. Again, she asked lots of questions and then was able to recommend possible trips. We even went with a cruise line that we had never heard of before because we trusted her experience and recommendations and we had a trip of a lifetime. Very enjoyable in terms of quality of food, tours, accommodations and all details from the flights to transport and everything in between was arranged wonderfully. She arranged for us to have extra time before and after the cruise in a few places. During one of those stops, we did have an issue with one of the tours that we paid for and when we got back, I shared our concern with Tina (it was the tour company's fault, totally out of Tina's control) because I wanted to make sure that she knew about it and would not recommend the company to other clients of hers. She contacted the company and got a refund for us, I wasn't expecting that so it was a pleasant surprise. I would not hesitate to reach out to her again to arrange another trip, in fact, if life wasn't so busy right now - I'd be planning something with her right now! read more