I had a very disappointing experience with AAA on March 25, 2026, in Austin, TX…read more I initially requested a tow truck due to a dead battery in my diesel truck but instead, AAA dispatched a battery technician. During the service, the technician attempted to jump-start the vehicle using a high-amperage jumper, which resulted in multiple blown fuses. As a result, the vehicle developed electrical issues and error codes. I ended up purchasing two batteries from AAA just to get the truck running, but the underlying damage required additional diagnosis and repairs. The dealership service findings confirmed that fuses in the battery junction box and body control module had shorted and needed replacement before the system could be restored and codes cleared. After contacting AAA and requesting that they cover the repair costs caused during the service visit, my claim was denied. I have been a AAA member for 18 years and this experience has seriously made me question the reliability of their service, especially when the dealership provided a report proving the damage occurred during the AAA service call AAA arranged. I strongly believe AAA needs to review dispatch accuracy (tow vs. battery service), and how customer claims are handled in situations like this. I hope AAA will reconsider their position and make this right.

I went there and got a renters policy. It was cheaper than what my apartment complex was charging…read morefor the liability only. I was able to also insure my contents. I got the AAA membership which included towing, travel discounts and information about fun things to do in the area since I just moved here. Everyone was very friendly and helpful. They also had appointments to get the TSA precheck and many other things.

Shelley planned the perfect trip for us to Playa Mujeres. From booking to the end of the trip, she…read morewas there with professional and courteous help, advice, and tips. Would definitely use her services again

Shelley is a rockstar! Our first time to Cancun and I cannot express how easy she made it. Quick…read moreand easy purchase process. Excellent follow through with details.

Fast service, reasonable price, really nice people. Saved my ass actually. I would have been in…read moreDEEP trouble with my friend in Portugal who sent me my airline ticket to come visit her if I had missed the trip due to procrastinating on getting a new passport.

They do quality work, have good knowledge of the details for particular country's visa…read more I'll go to them again the next time I need this kind of work.

Unprofessional lack of follow through. I travel a lot and never had a wose experience. Asheley…read morelet us down.

Ashley was fantastic! She planned our trip to Mendoza, Argentina and Santiago, Chile. She set us up…read moreat an AMAZING wine resort in the Uco Valley. She made sure all of our arrangements were handled, making this trip so easy and seamless. She is very responsive and is the first to follow up with you to make sure everything is taken care of. We can't wait to have her plan another wonderful adventure. Ashley is definitely the person to use for your next trip - she has been all over the world and knows exactly where to send you.

After seeing the movie "The Embrace of the Serpent", we wanted to see the place where it was…read morefilmed: the Mavecure Hills in Colombia. Amazon Adventures was able to arrange a 5-day tour for us, it went really well - even when we missed our flight out of the jungle (no cell coverage and they moved the flight earlier!!) we had a hotel arranged and a flight the next day. Spectacular trip. Would definitely use this company again!

I contacted Jim at Amazon Adventures to arrange a trip to the Pantanal in Brazil. I had tried to…read moremake a few arrangements on my own and was completely frustrated. I shouldn't have wasted my time and just emailed Jim right from the start. He was immediately responsive. Through a series of emails over the course of a week, he offered a couple of options at different price points. I should mention that I was trying to arrange our trip for peak season and was a bit late for booking travel at that time. Unfortunately, our trip was cancelled due to the pandemic. But Jim came through again, helping us to obtain a refund. Through all our interactions, Jim was helpful, informative and pleasant. Perhaps most impressively, he always responded promptly -- I think always within 24 hours. I highly recommend Amazon Adventures and will contact Jim again when we are able to travel once more.

I reached out to them and the phone says"all circuits are busy" So I send a letter while traveling…read moreoverseas only to find out it was returned with no forwarding address. How can American Express not have a forwarding address? I asked post office supervisor and they said call them(Amex).Called the phone number listed online at same address and get Ameriprise! The receptionist SHE CONFIRMED SAME THING I SAW ONLINE and says "we are kinda associated but not-call the card/Headquarters number"-Headquarters in NY doesn't even know if they have offices in Austin after 20 minutes of being bounced between people-WOW!!!! This affected both my credit and travel plans."Don't Live life without it!-Yes-your other credit cards!" Capital One cafe was very helpful in Austin and they actually see you, read your mail, and when you call get a real person in the USA. I asked for the fax to complain and a bosses name "the said email chairmansoffice@aexp.com,NO Fax,No bosses name except the Chairman is Steve Squeri and "someone will respond in 7-10 days" NO wonder millions are getting there ID stolen!!!

I got a great deal on group travel. These guys are really professional.read more

I just finished my fourth trip with Under30 to South Korea. One of the reasons I love traveling…read morewith this company is their ability to create truly authentic cultural experiences by taking you off the beaten path, while still including iconic tourist highlights. Every trip is a seamless, all-inclusive immersion--from the local food to the unique accommodations and thoughtfully curated activities. They strike the perfect balance between adventure and comfort, making each journey unforgettable. I'll continue to travel with them for as long as I'm able, and I highly recommend their trips to anyone in their 20s, 30s, and 40s looking for meaningful, enriching travel. Previous trips include: Greece, Ireland, Thailand Can't wait for Egypt in October 2025!! If any travelers live in the Denver area please join our WhatApp group and Meetup events! I would love to connect :)

I've used this travel group 5 times now and have had amazing experiences each trip. They do a great…read morejob combining history, culture, outdoor activities, and free time to explore on your own. The group is kept small at 15 people or less, making traveling and connecting with others more manageable. I've made many life long friends on my trips!

Thank you Departure Lounge for making children and parents…read morehappy every day! Thank you for your kindness and exclusive style to keep the taste of travel at the highest level. Thank you for the great opportunity to fill our lives with bright colors.

Be warned: This agency is only for the uber rich…read more I had a good experience with Departure Lounge a few years back and I reached out via email to an advisor to book a second travel experience. The snooty advisor I connected with said that she was too busy to help me with my travel planning. Furthermore, none of her colleagues were willing to work with my $15K solo travel budget! I was appalled by the dismissive, rude attitude I received. Will never do business with this company again. I would suggest looking elsewhere for a travel agency unless you are rich.

Knowledgeable agents! Cheryl is amazing, helpful and thorough with all details. I highly recommend…read moretheir services.

These ladies have planned several vacations for me. Two that were over seas and involved several…read moredifferent countries and cities. They are wonderful! Cheryl and Kim are both amazing. They are great at planning trips around the type of traveler you are! They also planned my destination wedding. My husband and I do not like to be parts of large groups and we don't like every second planned out. Cheryl and Kim always make sure that we have plenty of time to do our own thing. They also find the very best hotels in the best locations with the help of contacts that they have in each country. They ask for a price ceiling and plan around it. I have never had to pay more. They also add in little extras.... Like private tours, private transfers. They make sure you are prepared for anything you might not already know about your destination. Thanks to Century Travel we always get first class treatment everywhere we go! We never have to worry about a thing! It's class all the way! And the prices are very reasonable. I wouldn't trust anyone else!

Sarah at Travel TK arranged the perfect ladies long weekend escape. She researched several options,…read moremade suggestions and arranged every detail perfectly. She was always available to help during our trip. I highly recommend Sarah and Travel TK.

Travel TK is the best in the business! I was lucky enough to join a wonderful group of woman for…read morethe annual traveling book club trip to Turks and Caicos this year. TK took such great care of all of us and made the travel process and experience easy. Her attention to detail and communication as rules were updated gave me confidence and peace of mind which allowed me to relax and just enjoy the trip and time with friends. It was a great experience and I look forward to the next one!