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    Kingdom Planners

    5.0 (1 review)
    Open Open 24 hours

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    7 years ago

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    My Private Driver

    My Private Driver

    3.0(2 reviews)
    0.7 kmArboretum, Great Hills

    Had a great time last night. Our driver Mike was awesome. Mike was spot on with our schedule…read moregetting us where we needed when we needed. We had some changes throughout the evening and he was quick to respond and adjust accordingly. He was always there with the door open and ready. I've used this company before and they continue to impress. MPD is my go-to company for airport shuttle service or a night on the town

    I would not recommend this service to anyone. Not impressed with this service. First off I was told…read moreI would be picked up in a Escalade, but instead I was picked up in a Lincoln that was old and made rattling noises the entire time through the speakers. There was 4 of us so someone had to sit in the way back, but no one helped us figure out how to get the seat down, so we got it down a little and had to climb over (the seat folds all the way up so you can get in and not have to climb over). Then when we got back from our trip it was the same ordeal. Except the driver was not patient at all when we were waiting on our luggage.I said we would meet him in a second and instead he said he was waiting and called me. Also, the driver was late, which wasn't a big deal to me till he became impatient and did not deliver the service I was told I would be getting. A lot time between drivers for people to take longer than expected. He was suppose to have a sign with our name on it, but no he was standing there with his phone, no indication of who he was getting or that he was our driver. Then, again, we had to climb thru to the back and the driver didn't even put the seat down so we could get back there, or up for the rest of the passengers to sit down in the front row of the back. He didn't know how to get to the place we were going, and we had to tell him how to get there. You give the destination ahead of time, so they should be able to figure out directions. We were gone a week, there is no reason I should have to tell him how to get there. Then he put up 2 feet on the driveway, half the car was still in the street and unloaded our stuff. One person was nice enough to tip him even though tip is already included in your price, and even though he did not deserve it. Then he texted me about the tip once we got inside, but meant to send it to someone else. So he then CALL ME AGAIN and informed me the text was about someone else not us, well clearly not. I will never use this company again. They are the worst service I have ever used. I am traveling again just 2 days after returning, and am using a completely different company that guarantees that what I am told I will receive I will. There are quite a few other services in Austin to use, may be a tad more expensive ($10) but way worth it. There is also a highly ranked service that is all 5 star reviews that is less expensive and goes above and beyond. Definitely not worth the money I had to pay. I would have been better off driving myself or using a taxi or super shuttle.

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    Kingdom Planners - travelservices - Updated May 2026

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