My husband and I recently moved to Round Rock and had an international trip planned a few months…read morelater. We didn't want to leave our car parked at the Austin airport for 2 weeks, and knew we'd be jet-lagged on our return. I feel fortunate to have found A Cheap Ride and Pat Johnson. As it turned out, our first experience with Pat showed exactly how good he is. Our British Airways flight outbound was delayed, but we received little information on our end as to the reason for the delay or how late the flight might be. Coincidentally, Pat was expecting to pick up a passenger on the inbound non-stop from LHR (which was obviously delayed as well). Through Pat, we found out more than we were able to get online from the carrier! We were also delayed on our return flight, but Pat was there waiting in baggage claim for us. His service is simply over the top. We enjoyed conversing with Pat as he drove. Since he's been in the Austin/Round Rock area for many years, he's accumulated a wealth of knowledge about the area, local people, and local businesses. His retention of information and attention to detail are amazing. And while he's a careful and cautious driver, he made excellent time getting us to and from the airport. Pat is very much in touch with his customers, knows his business well, and cares about the quality of service his company provides. He is an excellent communicator, so you can feel confident that he will keep you informed as to when you'll be picked up. And, most importantly in this type of business, he is reliable, punctual, and does exactly what he says he will. I highly recommend A Cheap Ride for an excellent experience.

So this is a long overdue review for a business that sets the bar for what all other transportation…read moreservices should be. Years ago, I stumbled upon them on complete accident - funny how life works out. I had a very last-minute trip and needed a ride to the airport. I contemplated Uber but didn't trust their driver availability for an early morning flight. Pat promptly returned my call and I booked our first trip with him. We later found out he does field his own calls so he may not answer the phone if he is driving (which I appreciated when I was in the car). As others have mentioned, Pat is a great conversationalist and a wealth of information. Having grown up in the area, he knows it like the back of his hand. On a more recent airport trip, my SO discovered he forgot something, and Pat offered to make a stop at the store so we could buy it before we departed. This gesture alone demonstrates how above and beyond he is willing to go to make sure you have everything you need. Not only that, but he knew exactly where a store was when we were driving on a random section of Toll road. And there I was in the backseat still trying to pull up my Google Maps. It is his consistent attention to detail that we most appreciate. He texts us the day before pickup so we can sleep well knowing he'll be there tomorrow. He keeps an eye on our flight status and will text if there's any delays. He also keeps an eye on TSA wait times so we know what to expect when we get to the airport. And of course, all his cars are spotless, well-maintained and sanitized between each trip. The short of it is that this is a locally-owned business I am glad to continue to support for years to come. Thanks for your punctuality and professionalism at all the ungodly hours of the morning. See you on our next trip in a few months or so!

I have used this service in the past, but when I sent my sister a link so she could book a ride…read morefrom the Austin airport when she arrives, they quoted her a rate of $106 for basically a 20 minute/15 mile ride. Checked with Uber airport pre-booking and it was $37!!! (on a special, they said regular rate was $46). Same time, same day. When did this shuttle get so crazy high in price? I used to like it, but my business is lost for sure now.

We had an early morning flight from SAT and we cannot rely on Uber as we had 5 people, 7 suitcases…read moreand it's near impossible to get an Uber at 2:30am - let alone an XL so we went with this company. Yes it's not cheap and airport parking or Ubers are cheaper but boy it was worth it for the ease and taking stress out of the trip. The driver arrived exactly on time in a nice large Suburban that was clean and cool unlike some ratty Ubers. He helped us with our cases and dropped us curbside. Then he tracked our flight for the return - and was there curbside when we landed at midnight, again ready to help with a lovely AC vehicle after that Texas heat and waters if we needed them. It is worth paying for the ease and peace of mind if you cannot rely on Uber at odd hours

Dani is friendly and professional. I feel comfortable with…read moreher. She is on time and is helpful.

Bad service. She says taxi service is available 24/7. I called 3 times to go from my home to the…read moreairport and she didn't answer.

My beloved Auntie used this service a few more times since my initial review and she's received…read morenothing short of exceptional service each time. The shuttle is a Godsend honestly, and takes a lot of worry off of family members concerned about elderly family traveling alone. My Auntie explained to me that they even checked her actual flight arrival time on her day of arrival and called her to let her know that they were there early to accommodate her. This was at the congested Austin airport! They also helped her with her extra luggage (family members sent her back with a lot of stuff to take home). Words cannot express the gratitude I have for the caring drivers. I made it a point to make sure that I give them a hug a big bonus tip the next time I'm in town. Thank you Killeen Express Shuttle!

Excellent service! Great communication, friendly driver and scheduling/management people. Easy…read moreonline booking that takes PayPal or card. Highly affordable and the shuttle is clean and sanitary. They let me know right where to meet them and the shuttle was there on time, no waiting. They accommodated adding me on a planned trip when i found myself in need of a ride from the Austin airport on short notice, and were very helpful.

He was very helpful and said he would give me a ride where I need to go and I am very pleasedread more

From the owner: Need a ride you can count on? Imperial Shuttle Service delivers reliable, affordable, and on-time…read moretransportation throughout Marble Falls and surrounding areas—without the hassle or stress. We specialize in airport transfers to Austin, San Antonio, and Killeen, as well as rides for work, shopping, events, and everyday travel. Whether it’s a quick trip across town or an important airport run, we make sure you get there safely and on time. What makes us different? We focus on your experience. Every ride includes a complimentary bottle of water, a free snack, and music of your choice—all in a clean, comfortable vehicle. No surprises, no hidden fees—just straightforward pricing you can trust. As a proud veteran-owned business, we’re committed to serving our community with professionalism, respect, and dependable service. We also offer veteran discounts on qualifying rides. Skip the wait, avoid the stress, and ride with a service that puts you first. Text now to book your ride—fast response times! Imperial Shuttle Service Reliable • Affordable • On Time A Smiling Face To Get You There Safe

Good service Showed on time…read moreSocial and smooth ride to airport. Helped me with my bags. I'm happy with their service. Thank you George.

Called a day before to setup a shuttle to the airport at 4:00 am, driver arrived on time helped me…read morepickup my heavy bags, The car was new and clean, price was a lot batter then other quotas I got, my daughter and I made it to the airport as planned happy trip, I will use them on a return trip as well Thanks a lot

I am truly grateful for Brian and all the drivers at Airport Transportation of Waco. My daughter…read morewho is a first year student at Baylor has used their services many times traveling between Austin airport and the campus. I even felt comfortable enough to use them when her younger brother went to visit her alone for the first time. Brian responds quickly via phone and text and is a great communicator when our plans sometimes have to change. We feel very safe and valued with this company.

I have used this service numerous times over the past year; and not ONCE has he let me down. He is…read moreleaps and bounds the BEST airport transportation to/from Waco; before him we were stuck with flaky, uncommunicating, unreliable Waco Streak. Thank God, that this company has such reliable, professional and most importantly safe drivers. I am a young woman, and have used this service at the crack of dawn, and not once have I felt unsafe.

Sunshine was super accommodating and was so fun! We greatly appreciate her services!read more

Sunshine was amazing, she was very accommodating and took care of everything. She was right on time…read moreand let us extend our time by a few hours. Would highly recommend this company. It was nice having a cooler to keep drinks in for between wineries.