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    Imperial Shuttle Service

    3.0 (2 reviews)
    Open 6:00 am - 2:00 AM (Next day)
    Updated 3 weeks ago

    Request a quote

    Response time

    8 hours

    Response rate

    100%

    Services - Imperial Shuttle Service

    Town car service

    Imperial Shuttle Service Photos

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    Recommended Reviews - Imperial Shuttle Service

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    7 months ago

    He was very helpful and said he would give me a ride where I need to go and I am very pleased

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    10 months ago

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    Jason M.

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    MM Transfers - New 2026 Executive Mercedes Benz Sprinter Van 14 pax.

    MM Transfers

    5.0(14 reviews)
    125.6 km

    So I a mixed emotions on the review so giving the service 4 stars which is a combination of the…read more5-stars I would give one driver for a return trip and 2-stars I would give another drive for my initial trip. We recently requested service for a to and from trip to the airport. I reviewed the online site and the large escalade vehicles show hold 6 adults and luggage. We were leaving on a long trip and only took one bag per person so I would expect if the vehicle to hold us and our luggage and made sure I put in the notes about the number of five passengers and 5 pieces of luggage. The trip to the airport was more than uncomfortable to say the least and when the driver arrived he mentioned that he did not think we and our luggage would fit and offered no fixes or options. The luggage had to be piled to fit so that two of our passengers were crushed in a seat almost together. Then the driver got three separate calls on the trip, answering one of the calls on speaker with us in the vehicle talking to a client about finishing us up quickly so he can pick up another fair earlier than scheduled. Then he proceeded to do over 80 mph on 410 in bumper to bumper traffic to get us to the airport. When we arrived, I would usually provide extra trip over the standard 20% gratuity I had already been charged on my credit card, but did not feel the driver warranted the extra. He made sure to let me know that he was not happy about not getting extra cash and when I mentioned that 20% was already provided on my credit card charge, he informed me that "I will never see a dime of that". However, our pickup driver (thank you Javier!) was fantastic. Arrived punctually to pick us up, was very communicative about getting us with the least amount of walking. He helped with luggage and in/out of vehicle. He drove well and within the speed limits, he was conversational and very personable and did a great job. Would ask for him again and again. So you can understand my mixed emotions with this review and trying to be objective to allow Javier to redeem this rating. Thank you Javier. 12/28 Follow-up: Wow. Sure wasn't expecting anything from my review, but true to his word, Michael reached out, apologized for our trip, and refunded the fee. Thank you Michael and will be using again. Appreciate it.

    MM was easy to order and pay. The drivers were great at communicating and were very professional.read more

    Photos
    MM Transfers - 2026 Mercedes Benz Executive Sprinter Van.

    2026 Mercedes Benz Executive Sprinter Van.

    MM Transfers
    MM Transfers - New Executive Mercedes Benz Sprinter Van Interior.

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    New Executive Mercedes Benz Sprinter Van Interior.

    Imperial Shuttle Service - towncarservice - Updated May 2026

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