72 years and still going strong! This is South Carolinas oldest Harley Davidson Dealer. They are proud of it and should be! They give IMPECCABLE service. From the phone conversations, which actually brought us in as they were so very pleasant to the in-store communications, the service is genuine and family oriented. So I will preface this by saying that we had several other Harley Davidson dealers wanting our business, even one close to home, yet we were drawn to Timms because of how amicable they were from step 1. Once we arrived, a little early, the staff was on point with introductions and attentiveness. We were met by Casey in Sales. Very calm, attentive, and genuine. He is just so nice, I cannot stress it enough. Even after we left the store on any call to him, he is just A1. I will use the word genuine often because I cannot depict the staff in any other way. Casey showed us around the entire store which was very impressive. The store was clean and nostalgic. There is even a barber shop in there that is open for business. We met the stylist with her dog "Ghost", happily trotting about the store. We were then introduced to a person in each department who gladly answered any questions we may have had. Chad worked with us in parts and knew his stuff! Ashley worked with us in Motor-clothes and graciously helped us find just the perfect jackets for the weather. Then there was Stacie in Finance....what a joy to work with her. She was funny and intriguing and willing to help out in any way possible to make us happy customers. That she did. My husband walked out with a Harley Fat Boy and we were more than thrilled. Stacie made us so relaxed that we felt like a part of the family, (which we now are), right away. By the way, shout out to her hubby who also assisted my hubby with some knowledge. The day finally culminated with a party for us where all staff members came down the line and congratulated us on a purchase, hubby rang the bell and after the ceremony, we were officially a part of the Harley Fam, specifically Timms Harley Davidson. They are so warm and inviting, if you are looking for a Harley Dealership, take the drive. They are not hard-core salespeople but they really know their product. Thanks again, we will be back for the First Thursday of the month party during the warmer months. We are lifetime customers. I am confident that Timms should be the leader in teaching the sales process to those who think they have the lock on customer service.....take a look at this model, you may want to change your tune :-) Sorry...... throwing just a little shade LOL, This is how to earn business!!!!!! :-) read more

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