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Timeless Beauty Bar

5.0 (2 reviews)
Closed 10:00 am - 6:00 pm
Updated 3 months ago

Services - Timeless Beauty Bar

Eyebrow services

Waxing

Timeless Beauty Bar Photos

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Polished Salon, Spa & Wellness

Polished Salon, Spa & Wellness

3.7(84 reviews)
0.5 mi
$$

Spent a girl's weekend in Hersey and decided to plan a spa day. We decided to go with Polish Salon…read more& Spa based on the reviews. When we arrived were greeted by a gentleman (unfortunately his name escapes me) who during our entire visit (4 of us with strong personalities) treated us with kid gloves. He immediately took our coats and asked what type of beverage we would like (tea, coffee or wine). Yesss...I'm liking him already. We had to complete some paperwork and was then was escorted to the Zen room. We each sat, drank and chatted away until it was time for our appointments. We all were taken about the same time for our treatments which was good. I went with the deep tissue massage. My masseuse Christine was awesome. She ask me if I had any questions or any areas that she wanted her to work on. I explain my aliments which were my calf's and the heels of my feet from my workout in the gym. Christine worked on those areas and gave me suggestions on things I could do at home to alleviate some of the pain. She spoke only if I had questions which is what I like and was professional and caring. She made it a wonderful experience. Thanks Polish Spa for making me and my girls spa day a start to a relaxing day.

I am extremely disappointed with my experience. I paid for $700 Botox services and did not receive…read morethe promised results. After noticing the lack of effectiveness, I contacted the business multiple times to address the issue and seek a resolution.(called at 5, days at 10 days and then seen at 14 days) At 14 days I was given 5 units and paid for 4 more units. Despite making several good-faith attempts--including returning for follow-up visits--the customer service was poor and dismissive. My concerns were not taken seriously, and I was ultimately refused any corrective treatment, refund, or reasonable explanation. The response was " You are full of drama and do you want my lawyers phone number?" $700 for Botox is a good amount of money to not have satisfactory results. Botox is a medical aesthetic service that requires accountability and professionalism. Unfortunately, this business failed in both treatment results and customer care. I would not recommend their services to anyone expecting ethical practices, proper follow-up, or responsibility for outcomes.

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Polished Salon, Spa & Wellness - Día de spa ‍

Día de spa ‍

Polished Salon, Spa & Wellness
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Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa

3.8(22 reviews)
5.1 mi
$$

Great experience! Highly recommend. Had a wonderful massage…read morewith Chuck! Perfect amount pressure, great communication making sure he hit all the right spots. Would definitely come back/recommend to others. And Alex at reception was great too! Seamless checkin, she was so sweet yet professional. Great spa!

I received a 3-month pass to Hand and Stone Massage as a Valentine's Day gift, and my experience…read morehas been nothing short of frustrating and disappointing. It's been a series of issues from the start, and I can confidently say I will never return. First, when I tried to schedule my first massage, the soonest appointment I could get was nearly a month out. I finally secured one for March 11th, only to have it cancelled last minute because the employee assigned to me had to leave early that day. After waiting almost a month for this, I still didn't get the service. The next available appointment was days later, but unfortunately, I was working and couldn't take it. This wasn't the first time I've encountered issues either--back in October, I received a birthday gift card, scheduled and confirmed my appointment via email and text, and when I arrived, they had no record of it. I had to show the front desk my confirmation just to prove it. As a registered nurse who spends most of her day on her feet, bending, lifting, and walking, I look forward to these moments to take care of my body. But Hand and Stone has made it impossible to do so. I've called multiple times requesting a refund, as I no longer want the pass or any services. I contacted the manager a week ago, but when she returned my call, I was working. I tried to call her back, left a message, and even sent an email--and have received no response. Today, I thought maybe I could finally schedule something and get this over with, but the first available appointment was April 24th. The employee even suggested I drive 45 minutes to their Lancaster location, which is utterly ridiculous. When I asked to speak to the manager again, I was told she was in a meeting and it would be 1-2 days before I heard back. This company has been incredibly inconvenient and unprofessional. I've been to other massage spas in the area, like Elements, Riah Spa, and Inertia, and none of them require booking a month in advance, nor have I ever experienced such poor customer service. At this point, I just want a refund and will never waste my time with Hand and Stone again. Do yourself a favor and avoid this place.

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Hand & Stone Massage and Facial Spa
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Timeless Beauty Bar - eyebrowservices - Updated May 2026

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