I have gone there 4 or 5 times now and I have loved it every time! Michelle is great, really takes…read morethe time to know your skincare needs. She's very accommodating with my schedule as well. Highly recommend!

My experience with Michelle was beyond outstanding! Went in for a bikini wax and facial, came out…read morewith a full body massage! The massage was part of the facial! Michelle was amazing, and did so much to my skin to make it look like my skin but better. My amazing daughter came along with me, and everyone greeted her and showed her to a place with a fireplace and couches. Michelle turned on the water heater for her, so she could make a warm mug of hot cocoa. When I was done with my facial and wax, my daughter commented on how I immediately look like I was glowing! That's when I knew this place was going to be my holy grail for facials, waxing, and everything in between. Michelle also told me about some of the organic products she used on me, and I bought one to try it out at home. The citrus lip balm is my now my favorite product! If you have time to do something nice for yourself, go to Skinplicity! Everyone there will exceed your expectations, and you will have the best experience you could dream of.

I always get good service there and my nails have grown so much with builder gel. I had two that…read morebroke but they are catching up. Happy to support local businesses that do great work!

Alison...you are amazing...! I've never had a facial so relaxing...I think I caught myself snoring…read morea couple times... I will see you next month...

Walked in and the staff was so friendly and welcoming. We were seated immediately and brought…read moresnacks and water. Our gel manicures were so efficient and turned out great! Neko was great and Im so pleased with my nails! Everything was clean and they used fresh tools. Will definitely be coming back!

We requested for acrylics for both me and my sister and they couldn't do it, their excuses were my…read morelittle sister is 9 years old and they said they couldn't do it "she's too young" and for me it's "too expensive". The pedicure we did wasn't worth the price and they told us they didn't want to because me and my sister are too young. The vibe was off by a lot because of the excuses. They also were talking a lot of crap when we translated it and let it play for them to hear they went and apologized... not genuine, they were just scared did it because they were called out.

Best massage ever! My therapist really took special care in attending to what my body needed…read more Pleasant, professional and capable. I will be back indeed. I would have given this review five stars but only four due to the "hour massage" only being 50 minutes. I asked why my one hour massage was short by ten minutes. The reply was that they count the time you use to get undressed and dressed as your appointment time.

I am disappointed with how my membership cancellation and outstanding services have been handled…read more On two separate occasions while I was an active member, my scheduled services were cancelled at the last minute--after I had already arrived at the spa. Being informed of a cancellation while I was already there was both inconvenient and unprofessional. When I cancelled my membership in May, I was told that I would have 90 days to use my remaining services, which I understood to include two services due to the billing cycle. Two days ago, I called to schedule those services and was told there was nothing noted on my account and that management would contact me. I never received a return call. When I called again today, management informed me that the contract actually allows only 60 days after cancellation and that my services expired on the 9th. Ironically, that was essentially the same time frame in which I had already reached out to schedule them. Had someone returned my call as promised, this situation may have been resolved before the deadline. The manager also informed me that I still have unused gift cards purchased in November that I can use toward services. While I appreciate that those gift cards remain available, they are entirely separate from the membership services I had already paid for and should not be presented as a substitute for the services that were still owed. Overall, I find this experience to reflect poor communication, inconsistent information, and subpar customer service. Between the last-minute cancellations, the failure to return my call, and the conflicting information regarding the cancellation policy, I have been left with very little confidence in how customers are treated.

The women who work there are very nice and professional. They also pay attention and listen to the…read moreneeds of their clients.

My wife and I did the back facial Groupon to try it out. Full disclosure, I had no idea what a back…read morefacial was lol. We arrived, the masseuse, Tamia, was very nice. If you'd like to talk during your session you can, if you want silence that's cool too. The back facial is like a total revamp for your back, she uses scrub as if you were getting an actual facial. The ambiance was very relaxing, bed was heated, and honestly my back has never been smoother. If you feel like your back is oily, you have lots of dry skin, or you struggle with backne this could be something you want to look into. When we were finished Tamia gave me time to get dressed and get myself together. (You're so relaxed you need a moment to get yourself off the table) It was a great experience, glad we used the Groupon first to see if we would or wouldn't like it. Definitely a plus for the both of us and we can't wait to go back and try some other services.

I had such a nice experience at my first head spa! Mimi was so sweet, welcoming, and made the whole…read moreexperience very relaxing. I loved being able to just sit back and unwind while she took care of everything. She finished by blow-drying my hair, and I loved how it turned out! You can tell she really cares about creating a relaxing experience for her clients. I definitely recommend giving her a try, especially if you're looking for some time to relax and be pampered!

Don't go to the Lemoyne location. Three of us went for scalp massages, and all of us were not…read moreimpressed. Mine was particularly bad because my person kept fooling with the water and I barely got any type I was supposed to get a massage on the neck and both arms and only got it on I think my person was new, which would be fine but I don't think I should pay $140 for someone to learn her job. I still gave her half of the tip because I'm a people pleaser. However, I think this place is just a money grab. They're really not concerned with the they provide.

If I could give them a 0 star rating, I would. I am so extremely angry with the service I received…read moretoday. My birthday is Saturday, February 14th so I wanted to treat myself to a nice relaxing pedicure and eyebrow waxing. I knew that I wanted callus remover and a gel pedicure. The woman kept telling me to try the other things but I just simply did not want those options. Upset, she stormed off to put the book down and came back to start the job. She not only cut me once, but twice! And when I verbally let out an ouch and pulled my foot back, she didn't offer an apology with softer behavior, she simply kept trying to do it and say that she needed to. My toe now hurts and was bleeding but she kept trying to rub oil on it to "heal" it. Girl, let my foot go. I went to pay and let the woman up front know and she asked to see my toe and she acknowledged the cuts and the woman who tended to me starts yelling in her native language in a very aggressive manner. This is my last time patronizing this place. I'm disgusted by the lack of customer service and respect. I still paid and tipped gracefully, as I have integrity and morals. PS: my toes look awful. Thanks for the birthday nightmare.

Did not like my pedicure I received. It took an hour for him to do, and the paint all clumped. I…read morehad to have it redone somewhere else.

I needed my hair fixed as just over 3 weeks ago a stylist hacked my hair. I came here for the very…read morefirst time and am so pleased with the care taken for my cut. I will be going back for sure and definitely recommend. The atmosphere and staff are professional and welcoming!

Incredibly nice & professional staff. They did all of my wedding (and wedding party) nails…read more Wonderful job and a relaxing low-key environment.