I had a issue with my phone plan and Katie was EXTREMELY HELPFUL I have never had that much help…read moremaking things right as much as possible at a phone company Verizon can keep overcharging there customers KATIE you have my much respect and admiration THANK you for being you and you Really Helped me out Cory Daniel Kallis

Please be aware of sneaky sales tactics and understand their unforgiving return policy thoroughly…read morebefore you make a purchase. I was really shocked at the service I received today. I had done business here three years ago and was really happy with my experience. Today I walked in asking for the deal I saw online - $199 for an IPhone 12. I accidentally said "I'd like to get the deal online I saw for $199 for an IPhone 11." I'm a mom of three, exhausted, accidentally said the wrong phone name. I figured since it is their sale and this is the employee, he would be able to correct me if I'm wrong. I have came into this store in the past and was honored online deals in store. Right away he got phone cases and a screen protector. I told him that my husband likes to pick out these things and that I didn't want them. He said that in order to get the promotion (the phones for $199 each) I needed to buy these things and that they are virtually free. Then I noticed he had phone chargers. I asked about how much those were and that we like to buy our own. Again, he said they were included in this promotion and they were virtually free. I get home after all of this and my husband notices that we have iPhone 11s and not 12s. I was so confused. I reviewed the receipts and I was charged $105 for accessories and that an upgrade was used for my son's phone. Then I realized, why would I need to buy accessories in order to use my son's upgrade? I called up there right away and he told me they can't be exchanged and I would have to pay $260 to get the 2 IPhone 12s, and I could not get a refund on the accessories. Be sure you understand their return policy before you buy something from them. It is not forgiving. Online I could have gotten two IPhone 12s for around $498 including activation fees and taxes. Today I paid more for two older phones, two Iphone 11s for $522.33 including activation fees and taxes. I was told that if I wanted to buy just a phone, he would have told me to just buy it online because they make their money off of accessories, not the phone. He explained that he has turned many customers away because of that. So I asked him why he didn't advise me to do that when I told him we only wanted the phones and to add my daughter onto our plan. He didn't have a valid response besides all he could do is have me pay the $260 more, and give us two new screen protectors worth $50. He did give my husband and I the owners number. We called the owner. He said the same things. He did say we could pay $200 more, instead of $260 more, to exchange for the IPhone 12s. At this point we already paid more for IPhone 11s than IPhone 12s. We'd be paying $244 more on top of already overpaying for IPhone 12s in store than what we could have purchased them for in store. Steve was very nice during the sale. He was respectful during the frustration of this situation. Same with the owner. What I really did not like and why I will never be a customer of this location again, is the sneaky sales tactics used in order to make money.

Took my computer in to get fixed, took them less then a day to fix it. Very professional and…read moreefficient l. Would recommend to anyone with computer problems!

I had a problem installing Windows on a high end new build. They explained that Windows now…read morerequired internet access to install. They did this for me and charged a very reasonable price to solve my dilemma. Thank you!

I am having a terrible time. Equipment doesn't work consistently, and there appears to be no…read moreinternal communication. People say they'll call back, and they don't. I'm told something will be addressed, and it is not. I'd like to just return the whole system and start over with another vendor. I'm so disappointed.

Our condo complex has had Seivers for many years. We spent over $10,000 in equipment. We too were…read morenever told of the sale. Trying to get our cameras in good working order has been a challenge for several months. Emails & calls still not in good working order. But yet, trying to charge for over the contract. Had service last week on Wednesday. Still cannot connect with the service person on what needs done next. Ordered 2 new cameras several months ago. Had a date for installation & gave a deposit. No one showed & when contacting the original person who took the deposit. He said " we are still.ordering parts "?

First time there! Scott was great very professional and explained things the way I would…read moreunderstand. I called On July 3 he told me to bring it in and I got it back the next day. Great service and price!! will recommend him and go back if I need anything else.

My family has been using SJ Services for years and we don't trust anyone else with our computers…read more Scott is always friendly, helpful and available. It's especially awesome when he can remote in and assist without me having to lug my computer over to the shop and be without it. SJ Services comes highly recommended by me... but only if you want knowledgeable, fast and affordable service!