Spectrum absolutely scammed us , traded in a nearly brand new iPhone 15 , in PERFECT CONDITION !…read moreAnd the company they use for trade ins say the phone won't turn on , the phone was most likely dead upon arrival , did they try to charge it no !! They kept the phone while charging us full price for it , so not only did they keep the phone but we also paid full price for the phone , went into the store at least 3 or 4 times and they say they will have an answer by the end of the weak . They are absolute scam artists and just give you the run around on the phone and in the store . And the best part is spectrum reviewed the phone before we sent it off confirming it turned on themselves .

Customer service: sir, because your equipment is not responding to our ping, we can't submit a tech…read moreassist to be dispatched to your location. Can you cycle power so it can reconnect.....??... me: THATS IS WHY I AM CALLING YOU!! Fix your crap! Why do I have to cycle power to get a tech to come fix your stuff!! Plus I have 1-2 outages a week.

I cancelled my subscription with GVTC due to these facts:…read morespotty internet expensive cost and rising rates getting 1099'd at the end of the year for the "$20" monthly discount they gave me on my service Would NOT recommend!

We had them over 10 years. Very fast response to service calls. Area outages communicated on phone…read morein person telling you expected return time or on recording. We live in country and they come out in horrible weather and once restored service quickly after accident took down pole. To be fair the first few years our speed when we tested was slowing and they immediately restored speed. Technicians give great service, and you can't beat value.

Great job. Very helpful. I requested service at the last minute due to a cancellation from someone…read moreelse and he responded quickly and got the job done. Grateful !!

Today we had Tony come out & mount our 64inch Roku tv! I…read morereached out to him via Yelp. From the beginning this man and his company were patient with me , and my million questions. We set the date and the gentleman arrive @ 945am our appointment was set for 10am. He is very polite and professional! The work he did is amazing Tony knew exactly what I was looking for!

I have been with Grande for approximately 5 years. There were a few bumps in the road about…read morebilling, but for the most part they were fair and consistent, not like so many of the other cable companies. I rarely had any issues; the cable didn't go out during storms for instance. It was really the best service and the best cable company I've ever done business with. Unfortunately I am moving out of town so I have to cancel my service. If I ever move back to the area, you better believe that they will be my cable carrier again!! Thank you Grande!

Do not use Astound it is the worst Internet provider, and that is a pretty high bar. Apart from the…read morefailures of service and having to listen to a lengthy sales pitch before talking to support, their business practices are deceptive and predatory. After a year they raised my rate from about $75/ month to $118. I called and said I would drop them if the didn't go back the original rate. The Rep promised they would lower it back the original rate for a whole year. I checked the account 2 months in a row and they stayed at the original rate. I didn't check again as I assumed they would keep their word, my mistake. I checked back three months later and found they had raised the rate $10/ month 2 months in a row, then $15, the third month. I called to complain and they said there was nothing they could do about it so I cancelled the account and they wanted to charge me for the month ahead as it was the first day of the billing period. I declined to pay and they put the charge into collection. Needless to say a minus 5 stars would be the best I could give these criminals, but since I have to leave a star they get only one. Do not use these morons, their business practices are abhorrent and customer service is the worst, and I'm being generous.

Jeremy and Blake did a phenomenal job hanging our tv (and ceiling fan). They were professional,…read morefriendly and provided great value. A+

Amazing work ! Did 2 TV mounts and will hire Jeremy for…read moremedia room as well. Was able to finish the work quickly and work nicely done.

Order Number: 335915 Appointment date: 04-02-2026…read moreHad excellent service with David, highly recommend him!

So I managed my parent's account for several years as initially it was really the only option they…read morehad until they eventually learned they could switch to another provider. My parents are old and were susceptible to online scams, to which I had to completely rebuild their systems, lock them down, and instruct them on how these things work. That said, I live 20-30 min from them, and playing tech support was always extremely difficult. So I opted to use remote desktop through a secure shell tunnel. Unfortunately, GVTC does NOT give you the ability to configure your own router and create pinholes. Instead you have to ask them to do it and I don't mean to sound insulting, but they were incompetent on how to set it up. They didn't understand very basic networking terms, and after far too many calls and follow ups, I ended up having to pay for a remote desktop service. Additionally, GVTC's fees are high, Internet speeds are slow, the television service is subpar, and their email server did not allow for third party logon (i.e. like Outlook) without going through a complex app approval process. I do not recommend these folks in the least, and if you have no terrestrial based options other than GVTC, go with satellite (Starlink, Hughesnet, or similar). Latency might suck, but believe me that you will prefer it over the poor service provided by GVTC.

Astound internet service was installed Feb 6, 2026. On Feb 26, 2026 they had to come out again due…read moreto an error message repeatedly saying "no internet". The the original installer apparently didn't complete the job and neglected a step. On March 30, 2026, I started receiving the same error message "no internet". This went on for 2 or 3 hours before internet service resumed without constant interruptions of no internet service. Yesterday April 8, 2026, at approximately 2:48pm I started receiving the same message "no internet". I rebooted, shut everything down and restarted. It worked for about 5 min before saying the same thing. So I called Astound and was told that I was going to need someone to come out because something was wrong AGAIN! I've only had Astound for 2 months and a technician has been required twice within that time frame. So everything I've heard about Astound appears to be true! Very Dissappointed!

Avoid this company and their predatory pricing at all costs. They are charging us way, way, way…read moremore than than is reasonable for the insanely low level of service they are providing and when we try to cancel they want nearly 10K in early termination fees. There are much better options. Edit: I contacted customer service prior to coming here. That's where I got through nearly 10k to cancel figure. I don't know how you can justify $500/month for 100mbps service and then charge that absurd cancellation fee, but others need to be warned about you.

Horrible customer service. Spiked my bill from $45 to $90 without prior authorization.read more

Poor internet connectivity - drops the connection consistently. Extremely difficult to cancel…read moreservices as well.

Texas Media Experts is the BEST audio/visual company I have ever had the pleasure of doing business…read morewith. They responded immediately to my Yelp request for a quote. Their fees are better than most, and their communication outstanding. Better than anything I could've expected. No one has ever mounted my TV and sound bar as perfectly as these guys did today. They even connected it to my Wi-Fi and ensured that the TV was working properly. They also have a one year guarantee on their service. That doesn't happen in today's world. I am so impressed and so pleased with their service. I highly recommend them to anyone who needs an audio/visual company in San Antonio, Texas.

Excellent customer service--quick and prompt. They set up the Ring on my cellphone seamlessly…read more Overall, very friendly and approachable. I'll definitely be coming back to these guys.